Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both the drive-thru and dining areas, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding menu availability.
Staff Attitude
Numerous customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
The cleanliness of the restaurant and restrooms was often criticized, with reports of unsanitary conditions.
Food Quality
While some customers praised specific menu items, many others complained about cold, stale, or poorly prepared food.
SK
Swag Kidd
2 days ago
1.0
Took 25 minutes to get a McDouble meal out ordered for the table. Got the order wrong, then blamed me for not hearing my ticket number.
TR
Tee Robbins
Feb 8, 2026
1.0
I need to talk to the owner or HR please and thank you
CC
C Cartwright
Feb 2, 2026
4.0
Hardly anyone in line but incredibly slow. Stopped at this particular one because it's isolated and I thought it would be quick
NT
Nick Turner
Jan 30, 2026
1.0
You will wait in the drive thru for 20+ minutes because they will take the order of everyone in the other lane before you, even if you got there first
EM
Ezekiel McDaniel
Jan 22, 2026
1.0
I genuinely don’t understand how it takes 10-15 minutes in an empty drive thru to get two egg and cheese biscuits… nor do I understand why there’s only one person working the front in the morning, because she’s too busy cleaning, etc. (same person all 3 times I’ve been) to take my order promptly…. I also don’t understand (and this is the nail in the coffin for me) how you make an americano with nothing added taste like pure bacon grease and the water ordered with it so acidic that drinking it makes my whole mouth tingle???? Super sad, and even more super confused…