Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
While some customers praised the freshness and taste of certain items, many reported cold, stale, or poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms, with complaints about lack of basic supplies.
Management Issues
Frequent mentions of poor management practices, including understaffing and lack of training, contributed to negative customer experiences.
Inconsistent Experience
Customers noted a wide variance in service and food quality, with some visits being satisfactory while others were extremely disappointing.
AU
Android “Ganja” User
1 day ago
1.0
This mcdonald's is terrible. I waited 10 minutes for a double cheeseburger just for it to have the top bun ripped in half and the sandwich looked like it was thrown at a wall before they put it in my bag. Wasn't busy at all.
LC
Leno Cervantes
5 days ago
1.0
Left me on the speaker drive thru didn’t got my oder
SO
Shaneka Obryant
Nov 14, 2025
5.0
Great food, fast service and clean store!
TH
TWANIA HARVEY
Nov 1, 2025
1.0
I stopped here after work. There was a long wait in line even though there wasn’t many people they took my order and never told me they were out of anything, but after I paid and got to the last window, they were like oh our machine is down. Can you pick something else? My fries were very cold. My sandwich was very dry. My order number was 1401 and they were out of the game pieces. They never shared any information. It was an inconvenience for them to wait on me from A-to-Z. I should be able to give them a zero instead of one star. I spent money on food that I wouldn’t give to a dog.
SW
Stacy Wyatt
Oct 26, 2025
1.0
Nasty, Rude workers and waited 31 minutes for a fish sandwich. Loud music sucks too.