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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative overall experience.
Wait Times
Many reviews highlighted excessively long wait times in the drive-thru, with some customers waiting over 20 minutes without being acknowledged.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and poorly prepared food, contributing to dissatisfaction.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and inadequate responses to customer concerns.
Food Quality
Customers frequently mentioned receiving stale or improperly prepared food, impacting their overall satisfaction with the dining experience.
OB
Otis Burney
6 days ago
5.0
A great experience, clean, quiet and pleasant environment.
CP
Carpintería Fácil principiantes
Nov 5, 2025
1.0
The service inside is terrible, and the online service is awful. They've canceled my order twice when I went to pick up my food. I don't recommend the Fairburn McDonald's; it's better to look for another option.
YP
Yuri Pashnyak
Nov 4, 2025
1.0
Ordered ahead through the app because I only get a 30-minute lunch. Got my burger at the window, was told to pull up front for my apple pies. Sat there for 12-14 minutes watching staff wander around like they were solving quantum physics, and still no pies.
Had to leave just to avoid being late to work. If they’d simply said, “Hey, we’re out,” I could’ve saved time and kept my sanity. Instead, I got cold fries and a free lesson in how not to run a drive-thru.
JD
Jadah Davenport
Nov 2, 2025
1.0
I will never go back to this McDonald’s. The manager and staff were rude, disrespectful, and clearly didn’t care about customers. They gave us the wrong order, screamed at us through the window because we asked for a straw, and lied about whose bag was whose. The whole crew needs retraining or to be replaced. This was embarrassing and unacceptable. I
DS
Don Silva
Oct 30, 2025
3.0
Codes not working. Manager rude about it. Wouldn't honor the price and wasted my app code. Ugh
What are the drive-thru hours at McDonald's on Fulton Industrial Blvd?
The drive-thru at McDonald's on 5710 Fulton Industrial Blvd in Atlanta is open 24 hours every day, from 00:00 to 23:59.
When does McDonald's offer delivery service?
McDonald's delivery service is available Monday from 6:00 AM to midnight, and Tuesday through Sunday from 6:00 AM until 3:45 AM.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa as payment options.
Does McDonald's provide curbside pickup and no-contact delivery?
Yes, McDonald's offers curbside pickup, same-day delivery, and no-contact delivery services for customer convenience.
Where can I order McDonald's online for delivery or pickup?
You can order McDonald's online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What are the social media handles for McDonald's at this location?
You can follow McDonald's on Twitter @McDonalds, Instagram @mcdonalds, Facebook at McDonalds5710FultonIndustrialBlvd, and TikTok @mcdonalds.
What nearby restaurants can I visit along with McDonald's at 5710 Fulton Industrial Blvd?
Nearby restaurants include Zaxby's, Marco's Pizza, Ruchda Wings, Great Wall (Chinese restaurant), Waffle House, Jersey Mike’s Subs, and Taco Bell, giving you a variety of dining options around McDonald's.
Are there any nearby places where I can get my car serviced while visiting McDonald's?
Yes, places like I Pay Cash 4 Cars, Prestige Car Care Center, Wish Wash, Grease Monkey, and Soak City Car Wash offer car sales, auto repair, detailing, oil changes, and car washes near McDonald's.
What nearby services can I use related to banking or postal needs while at McDonald's?
Nearby you will find the United States Postal Service, Post Office Industrial, USPS locations, Bank of America, and Bank of America ATM for your postal and banking needs.
Does McDonald's have WiFi and mobile ordering services?
Yes, McDonald's offers free WiFi along with mobile ordering and mobile offers to enhance your dining experience.