McDonald's

2.9
2103 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5710 Fulton Industrial Blvd, Atlanta, GA
30331, United States

Hours

Reviews

2.9
2,103 reviews
5 stars
529
4 stars
330
3 stars
321
2 stars
201
1 star
722

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative overall experience.

Wait Times

Many reviews highlighted excessively long wait times in the drive-thru, with some customers waiting over 20 minutes without being acknowledged.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and poorly prepared food, contributing to dissatisfaction.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and inadequate responses to customer concerns.

Food Quality

Customers frequently mentioned receiving stale or improperly prepared food, impacting their overall satisfaction with the dining experience.
  • OB
    Otis Burney
    6 days ago
    5.0
    A great experience, clean, quiet and pleasant environment.
  • CP
    Carpintería Fácil principiantes
    Nov 5, 2025
    1.0
    The service inside is terrible, and the online service is awful. They've canceled my order twice when I went to pick up my food. I don't recommend the Fairburn McDonald's; it's better to look for another option.
  • YP
    Yuri Pashnyak
    Nov 4, 2025
    1.0
    Ordered ahead through the app because I only get a 30-minute lunch. Got my burger at the window, was told to pull up front for my apple pies. Sat there for 12-14 minutes watching staff wander around like they were solving quantum physics, and still no pies. Had to leave just to avoid being late to work. If they’d simply said, “Hey, we’re out,” I could’ve saved time and kept my sanity. Instead, I got cold fries and a free lesson in how not to run a drive-thru.
  • JD
    Jadah Davenport
    Nov 2, 2025
    1.0
    I will never go back to this McDonald’s. The manager and staff were rude, disrespectful, and clearly didn’t care about customers. They gave us the wrong order, screamed at us through the window because we asked for a straw, and lied about whose bag was whose. The whole crew needs retraining or to be replaced. This was embarrassing and unacceptable. I
  • DS
    Don Silva
    Oct 30, 2025
    3.0
    Codes not working. Manager rude about it. Wouldn't honor the price and wasted my app code. Ugh

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's on Fulton Industrial Blvd?

The drive-thru at McDonald's on 5710 Fulton Industrial Blvd in Atlanta is open 24 hours every day, from 00:00 to 23:59.

When does McDonald's offer delivery service?

McDonald's delivery service is available Monday from 6:00 AM to midnight, and Tuesday through Sunday from 6:00 AM until 3:45 AM.