Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many describing their interactions as disrespectful and dismissive.
Food Quality
Many reviews highlighted issues with food being cold, poorly prepared, or missing items, leading to dissatisfaction with the overall dining experience.
Long Wait Times
Customers frequently mentioned long wait times for both food and service, with some waiting over 30 minutes for their orders.
Inconsistent Availability
Several reviews noted that the location often ran out of basic items, including drinks and sauces, which contributed to frustration among customers.
Cleanliness and Organization
The restaurant was described as unkempt and chaotic, with a lack of organization in handling orders and serving customers.
MT
Mark Thomas
2 days ago
1.0
Worst experience with Mcdonalds of my life. The staff was super rude cussing to me and my father. I called it in and filed a report against the employee I hope It was taken seriously as there were other customers and their kids who complained of the foul language of him. This is the worst Mcdonalds whether the manager was allowed to employee her friends and build a hierearchy where the employees are superior to the customers I do not know but this location needs a complete management and employee change if the reviews are mostly 1 star.
IJ
Iyad Jabbour
Feb 21, 2026
1.0
I didn't want to spend $6 on hand cut fries that only God knows how it will taste. Macdonalds? Sure! Well, it tasted like a public school food! Cold, cooked in batches!
DD
Deb-Malc
Feb 17, 2026
1.0
This place is horrible. Hours say they’re open 24 hours no. Told they open at 5 then told my an employee not till like 5:20. Refusing cash payments. Like what is going on. Fix it or close it
ML
Miguel & Silvia Lopez
Feb 16, 2026
1.0
recently visited McDonald’s - Hartsfield-Jackson Atlanta International Airport inside Hartsfield-Jackson Atlanta International Airport, and it was by far one of the worst experiences I’ve ever had at a McDonald’s anywhere in the United States.
The service was extremely slow — I waited about 20–30 minutes for my order. Unfortunately, when I finally received it, the order was completely incorrect. Given the long wait, I didn’t even want to spend more time trying to have it fixed, especially because the staff already seemed to have an attitude when customers asked basic questions.
Airports are high-traffic environments, and I understand that things can get busy. However, professionalism and accuracy should still be the standard — especially in an airport setting where travelers are often on tight schedules.
This location operates in the same terminal environment as Delta Air Lines, a company known for high operational standards. It would be great to see the same level of customer service and accountability reflected in the businesses operating alongside them.
Very disappointing experience overall.
LJ
Linda J
Feb 8, 2026
3.0
Oddly my mobile order was ready quickly and there was someone at the register "expediting". My sauces ordered online were wrong but she quickly accommodated.
Its still McDonald's and fast food...so no way can I give you 5 stars.
What are the hours of operation for McDonald's at the Atlanta Airport - Atl Conc E location?
McDonald's at Atlanta Airport - Atl Conc E is open 24 hours a day, 7 days a week for dine-in service.
Is McDonald's delivery available at the Atlanta Airport - Atl Conc E location?
Delivery service is not available at this McDonald's location, as the restaurant is closed for delivery all week.
What are the drive-through hours at the McDonald's in Atlanta Airport - Atl Conc E?
The drive-through is open daily from 5:00 AM to 10:00 PM every day of the week.
What payment options does McDonald's at Atlanta Airport accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at Atlanta Airport offer mobile ordering or mobile offers?
Yes, they provide services including Mobile Ordering, Mobile Offers, and Gift Cards.
Is McDonald's at Atlanta Airport wheelchair accessible?
Yes, this McDonald's offers wheelchair accessible entrances, seating, and restrooms.
What kind of menu options does McDonald's at Atlanta Airport provide?
They serve breakfast, lunch, dinner, coffee, desserts, and have a children's menu available.
What nearby restaurants can customers visit around McDonald's at Atlanta Airport?
Nearby options include Villa Pizza @ Concourse E, Villa Fresh Italian Kitchen, Panda Express, Qdoba Mexican Eats, Arby's, and T.G.I. Friday's, ideal for exploring diverse cuisines before or after your meal at McDonald's.
Are there nearby coffee shops close to McDonald's at Atlanta Airport for a quick caffeine fix?
Yes, nearby coffee shops include Caribou Coffee and Nature's Table, convenient spots to grab coffee or a light snack in the airport.
What entertainment or relaxation venues are near McDonald's at the Atlanta Airport location?
Nearby you can find lounges and bars such as Delta Sky Club, Delta Sky Club - Concourse E, Lufthansa Senator Lounge, The Bar, and the Piano Bar, perfect for relaxing before your flight.
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