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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor and rude service from staff, with many customers feeling dismissed or ignored.
Food Quality
Customers frequently reported cold, poorly prepared food, with several mentioning that items were missing or not as described.
Hygiene Issues
Several reviews pointed out unsanitary conditions, including staff not wearing gloves and the overall cleanliness of the location being subpar.
Long Wait Times
Many customers experienced long wait times for their orders, often exceeding reasonable expectations for a fast food restaurant.
Pricing Concerns
Multiple reviews mentioned deceptive pricing practices, with customers being charged more than expected for their orders.
OP
Oscar Padilla
2 days ago
1.0
They gotta retrain their cashier's. Charging for a full meal when I order one item. Then proceeded to call the customer stupid for no reason. You are working at McDonald's have some humbleness. Manager was useless too. Can't control their employees from showing lack of customer service and disrespecting the customers for no reason. Order was less than $20, and somehow it comes with a side of disrespect and insults.
BB
Bunty_23
4 days ago
1.0
Ordered on the mcd app and waited for 15 min and then the manager screamed any mobile orders… and then took 15 more minutes to get me my order which was all soggy and the place didn’t look organized like any other mc Donald’s at all. I would say it’s my worst experience
DD
Dave
6 days ago
1.0
Big Mac must have sat for over an hour before it was served and fries were under cooked. What has happened to McDonald's quality standards, just awful to see chain thats corporate charter was to make consistent and tasty fast food.
VA
Victoria “Tory” Alongi-huslig
6 days ago
1.0
This was the worst im flying alone with a toddler it’s 8pm my flight is at 10pm I just wanted to get us food. Yall took my money, didn’t ask for why sauces, didn’t give us cups for our drinks, and then I saw you didn’t get me my food or any sauces at all. I’m literally sobbing at my gate and just found out it got changed to another gate and have to figure out how to convince my toddler to walk more.
Just why would you do this to someone?
BM
brie m
Oct 21, 2025
1.0
When you see a low score, don’t think your food will be better. After our night flight being delayed until morning, McDonalds was the only thing open so we didn’t have much choice. We thought it was weird that our sodas appeared green but thought maybe it was a tint to the plastic. It was not. The Dr. Pepper and coke were both a mouthful of mold. The fries might as well have been rocks and the chicken nuggets came wrapped in paper instead of a box. When we asked for sauce, they told us they were out of everything except chili and to deal with it or throw the food away. We weren’t expecting much, but apparently even that was too much here.
What are the hours of operation for McDonald's at the Atlanta Airport - Atl Conc E location?
McDonald's at Atlanta Airport - Atl Conc E is open 24 hours a day, 7 days a week for dine-in service.
Is McDonald's delivery available at the Atlanta Airport - Atl Conc E location?
Delivery service is not available at this McDonald's location, as the restaurant is closed for delivery all week.
What are the drive-through hours at the McDonald's in Atlanta Airport - Atl Conc E?
The drive-through is open daily from 5:00 AM to 10:00 PM every day of the week.
What payment options does McDonald's at Atlanta Airport accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at Atlanta Airport offer mobile ordering or mobile offers?
Yes, they provide services including Mobile Ordering, Mobile Offers, and Gift Cards.
Is McDonald's at Atlanta Airport wheelchair accessible?
Yes, this McDonald's offers wheelchair accessible entrances, seating, and restrooms.
What kind of menu options does McDonald's at Atlanta Airport provide?
They serve breakfast, lunch, dinner, coffee, desserts, and have a children's menu available.
What nearby restaurants can customers visit around McDonald's at Atlanta Airport?
Nearby options include Villa Pizza @ Concourse E, Villa Fresh Italian Kitchen, Panda Express, Qdoba Mexican Eats, Arby's, and T.G.I. Friday's, ideal for exploring diverse cuisines before or after your meal at McDonald's.
Are there nearby coffee shops close to McDonald's at Atlanta Airport for a quick caffeine fix?
Yes, nearby coffee shops include Caribou Coffee and Nature's Table, convenient spots to grab coffee or a light snack in the airport.
What entertainment or relaxation venues are near McDonald's at the Atlanta Airport location?
Nearby you can find lounges and bars such as Delta Sky Club, Delta Sky Club - Concourse E, Lufthansa Senator Lounge, The Bar, and the Piano Bar, perfect for relaxing before your flight.