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McDonald's

3.3
(2576 reviews)

Business Details

3670 Cascade Rd, Atlanta, GA
30311, United States
(404) 699-7481
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3670 Cascade Rd, Atlanta, GA
30311, United States

Hours

Reviews

3.3
2,576 reviews
5 stars
797
4 stars
478
3 stars
456
2 stars
284
1 star
561

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and unresponsive to customer needs.

Food Quality

Many customers reported receiving cold or incorrect food orders, with complaints about the freshness and preparation of items.

Cleanliness

While some customers noted that the location appeared clean, others reported issues such as dirty bathrooms and unkempt staff.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail in fulfilling customer requests.

Staff Attitude

Several reviews pointed out that staff members displayed negative attitudes, contributing to an overall unpleasant dining experience.
  • CR
    cameo rodriquez
    Feb 17, 2026
    1.0
    The whole crew should be replaced here except for the cashier... 2/17/26 @ 4:55 pm.. I ordered a large black coffee I had to give the coffee back and ask for a hot coffee because this coffee was next to cold.... When I got my coffee I asked for sugar everyone knows it takes more sugar to sweeten the black coffee than if it had creamer... The lady gave me five sugars I asked her for a few more packets as it's a large black coffee It takes more sugar to sweeten... She turned around to all the staff members she want more sugar in a belittling tone, of course everyone gravitated to that negative energy and I had to argue debate to get more sugar for my coffee.... With the old lady in a blue McDonald shirt telling me she cannot give me all her condiments, I said Mom I paid for my coffee and I'm going to get my sugar to sweeten it.. she continued to debate with me when I paid for a coffee and I am entitled to getting sugar she wanted to tell me how much sugar I need to use into my black coffee That was the debate and that I need no more sugar.. The entire crew started laughing and being very rude quite humiliating behavior towards me... If I pay for coffee don't you dare tell me how much sugar and debate and try not to give me my sugar This was a 5-minute wasted
  • DR
    Darryl Roberts
    Feb 8, 2026
    3.0
    Sweet young lady cashier Cold, had to beg for it coffee Cold apple pie
  • NN
    Natashia
    Jan 31, 2026
    1.0
    Needs better customer service
  • RB
    Ronalda Booker
    Jan 25, 2026
    2.0
    The workers never say hi back....I have came in plenty of times and say HELLO...no response out of all 10 people 🙄
  • MC
    Mathias Conner
    Jan 12, 2026
    4.0
    This McDonalds does try to insure your food is hot and your order is correct.

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's on Cascade Rd in Atlanta?

Delivery is available daily from 5:00 AM to 11:59 PM.

Does this McDonald's location offer drive-through service, and what are the hours?

Yes, the drive-through is open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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