Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, old, or incorrectly prepared food, leading to dissatisfaction with their meals.
Cleanliness
While some reviews noted cleanliness, others pointed out issues such as dirty bathrooms and unkempt staff, indicating inconsistency in maintenance.
Order Accuracy
A significant number of customers experienced issues with order accuracy, including missing items and incorrect orders.
Speed of Service
Customers frequently mentioned long wait times and delays in service, particularly during busy hours.
JO
Jacory Overall
Dec 23, 2025
1.0
Even for McDonald’s this place is terribly bad …. 😕😕😕😕
JS
Jazzmyn Shorter
Dec 17, 2025
2.0
12/17/25 at 4:00 pm. This McDonalds is so raggedy. They tried to rush us off the ordering machine before we were even done. We had to tell the girl taking orders at the first window that our second meal was a large because she never asked. But we are grateful she corrected this. Unfortunately, there was no receipt paper to check the order after correction. When we got to the second window, the next girl gave us a medium drink even though we told her we had just ordered a large and had it corrected. She proceeded to brush us off and only give us the medium drink and the bag with our order. Everything in the bag was extremely MESSY. There was sauce EVERYWHERE in my Double Cheeseburger pack. They proceeded to only give one Honey Mustard for 2 orders LARGE FRIES. This location sucks. I will continue to go to the 2049 Cobb Pkwy location where they are consistent and I never experience this.
PS
Patricio Silva
Dec 6, 2025
5.0
Fast line and nice team
RC
Roxy Cerna
Nov 27, 2025
3.0
I normally don't support eating out at fast food restaurants, but on this particular day, I was in a pinch and had to grab something for myself and my child.
Nothing upsets me more when I get my food and it's cold.I didn't check it before I left.And I literally drove around the corner, and it was cold.Well, the fries were cold, so it was disappointing.The nuggets were warmish.My son's burgers were warm and he didn't mind eating cold fries.But I would say, check your food before you leave the drive through
MD
Mz. Dukes
Nov 20, 2025
5.0
Its just McDonald's.
This location actually has nice workers tho.
Ive never been told they were out of anything no matter what time of day I go.
What are the delivery hours at McDonald's on Cascade Rd in Atlanta?
Delivery is available daily from 5:00 AM to 11:59 PM.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, the drive-through is open daily from 5:00 AM to midnight.
What types of payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at the McDonald's located at 3670 Cascade Rd, Atlanta?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app for ordering food from this McDonald's?
Yes, you can use the McDonald's app available on both the Apple App Store and Google Play Store to order food.
Where is McDonald's located in Atlanta, GA?
This McDonald's is located at 3670 Cascade Rd, Atlanta, GA 30311, USA.
Are there nearby coffee shops close to this McDonald's where I can grab a drink?
Yes, Starbucks is nearby, offering coffee and other beverages you might enjoy before or after your visit.
If I need dental services near McDonald's on Cascade Rd, where can I go?
Coast Dental and Georgia Orthodontic Studio - Atlanta are nearby for dental and orthodontic needs.
Are there other fast food options near this McDonald's?
Yes, Wendy's is located nearby if you want to try a different fast food option.
How can nearby places like T-Mobile and insurance agencies benefit customers visiting McDonald's here?
Nearby businesses like T-Mobile and several insurance agencies can be convenient stops for customers handling errands before or after dining at McDonald's.