McDonald's

3.3
2561 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3670 Cascade Rd, Atlanta, GA
30311, United States

Hours

Reviews

3.3
2,561 reviews
5 stars
792
4 stars
478
3 stars
453
2 stars
281
1 star
557

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unprofessional, and inattentive.

Food Quality

Many customers reported receiving cold, old, or incorrectly prepared food, leading to dissatisfaction with their meals.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, contributing to frustration.

Service Speed

Customers frequently noted long wait times for both drive-thru and in-store orders, indicating a need for improved efficiency.
  • MD
    Mz. Dukes
    4 days ago
    5.0
    Its just McDonald's. This location actually has nice workers tho. Ive never been told they were out of anything no matter what time of day I go.
  • LH
    Leland Harrison
    Nov 17, 2025
    5.0
    Great one, food perfect, very fast service... They were out of mocha frappe, substituted a caramel quickly... Kudos to the staff here
  • BE
    Beautyshan31 Eddd
    Nov 13, 2025
    1.0
    For one they cheating people out they fries u pay 4 for large they only put a hand full in fry cup that dont even reach the top. Do better. They always serving half done fries.One of the worst McDonald's.
  • JJ
    jakem952
    Nov 10, 2025
    1.0
    Can’t leave a review for food when the restaurant doesn’t have any food to serve you. Placed an order at 1150pm just to be told they only had McRib sandwiches. Could not substitute just told us to go away and get a refund. Yikes!
  • AN
    Aletha Newton
    Oct 17, 2025
    1.0
    No professional customer service they rude. They don’t say good morning. They come in there with those long fingernails like they Cardi B eyelashes long. It’s a Food health violation to have long eyelashes and long nails to be around Food. The manager the corporate needs to come in there in the morning and see the behavior of his staff and the complaints that they are getting. They’re very unprofessional from the manager down to the young lady with that long pretty hair that stands at the window and just very hateful. She’s a hateful, hateful, hateful, young lady.

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's on Cascade Rd in Atlanta?

Delivery is available daily from 5:00 AM to 11:59 PM.

Does this McDonald's location offer drive-through service, and what are the hours?

Yes, the drive-through is open daily from 5:00 AM to midnight.