Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff often described as rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, old, or incorrectly prepared food, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Order Accuracy
A significant number of customers experienced issues with incorrect or incomplete orders, contributing to frustration.
Service Speed
Customers frequently noted long wait times for both drive-thru and in-store orders, indicating a need for improved efficiency.
MD
Mz. Dukes
4 days ago
5.0
Its just McDonald's.
This location actually has nice workers tho.
Ive never been told they were out of anything no matter what time of day I go.
LH
Leland Harrison
Nov 17, 2025
5.0
Great one, food perfect, very fast service... They were out of mocha frappe, substituted a caramel quickly... Kudos to the staff here
BE
Beautyshan31 Eddd
Nov 13, 2025
1.0
For one they cheating people out they fries u pay 4 for large they only put a hand full in fry cup that dont even reach the top. Do better. They always serving half done fries.One of the worst McDonald's.
JJ
jakem952
Nov 10, 2025
1.0
Can’t leave a review for food when the restaurant doesn’t have any food to serve you. Placed an order at 1150pm just to be told they only had McRib sandwiches. Could not substitute just told us to go away and get a refund. Yikes!
AN
Aletha Newton
Oct 17, 2025
1.0
No professional customer service they rude. They don’t say good morning. They come in there with those long fingernails like they Cardi B eyelashes long. It’s a Food health violation to have long eyelashes and long nails to be around Food. The manager the corporate needs to come in there in the morning and see the behavior of his staff and the complaints that they are getting. They’re very unprofessional from the manager down to the young lady with that long pretty hair that stands at the window and just very hateful. She’s a hateful, hateful, hateful, young lady.
What are the delivery hours at McDonald's on Cascade Rd in Atlanta?
Delivery is available daily from 5:00 AM to 11:59 PM.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, the drive-through is open daily from 5:00 AM to midnight.
What types of payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at the McDonald's located at 3670 Cascade Rd, Atlanta?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app for ordering food from this McDonald's?
Yes, you can use the McDonald's app available on both the Apple App Store and Google Play Store to order food.
Where is McDonald's located in Atlanta, GA?
This McDonald's is located at 3670 Cascade Rd, Atlanta, GA 30311, USA.
Are there nearby coffee shops close to this McDonald's where I can grab a drink?
Yes, Starbucks is nearby, offering coffee and other beverages you might enjoy before or after your visit.
If I need dental services near McDonald's on Cascade Rd, where can I go?
Coast Dental and Georgia Orthodontic Studio - Atlanta are nearby for dental and orthodontic needs.
Are there other fast food options near this McDonald's?
Yes, Wendy's is located nearby if you want to try a different fast food option.
How can nearby places like T-Mobile and insurance agencies benefit customers visiting McDonald's here?
Nearby businesses like T-Mobile and several insurance agencies can be convenient stops for customers handling errands before or after dining at McDonald's.