Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and unresponsive to customer needs.
Food Quality
Many customers reported receiving cold or incorrect food orders, with complaints about the freshness and preparation of items.
Cleanliness
While some customers noted that the location appeared clean, others reported issues such as dirty bathrooms and unkempt staff.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail in fulfilling customer requests.
Staff Attitude
Several reviews pointed out that staff members displayed negative attitudes, contributing to an overall unpleasant dining experience.
CR
cameo rodriquez
Feb 17, 2026
1.0
The whole crew should be replaced here except for the cashier... 2/17/26 @ 4:55 pm.. I ordered a large black coffee I had to give the coffee back and ask for a hot coffee because this coffee was next to cold.... When I got my coffee I asked for sugar everyone knows it takes more sugar to sweeten the black coffee than if it had creamer... The lady gave me five sugars I asked her for a few more packets as it's a large black coffee It takes more sugar to sweeten... She turned around to all the staff members she want more sugar in a belittling tone, of course everyone gravitated to that negative energy and I had to argue debate to get more sugar for my coffee.... With the old lady in a blue McDonald shirt telling me she cannot give me all her condiments, I said Mom I paid for my coffee and I'm going to get my sugar to sweeten it.. she continued to debate with me when I paid for a coffee and I am entitled to getting sugar she wanted to tell me how much sugar I need to use into my black coffee That was the debate and that I need no more sugar.. The entire crew started laughing and being very rude quite humiliating behavior towards me... If I pay for coffee don't you dare tell me how much sugar and debate and try not to give me my sugar This was a 5-minute wasted
DR
Darryl Roberts
Feb 8, 2026
3.0
Sweet young lady cashier
Cold, had to beg for it coffee
Cold apple pie
NN
Natashia
Jan 31, 2026
1.0
Needs better customer service
RB
Ronalda Booker
Jan 25, 2026
2.0
The workers never say hi back....I have came in plenty of times and say HELLO...no response out of all 10 people 🙄
MC
Mathias Conner
Jan 12, 2026
4.0
This McDonalds does try to insure your food is hot and your order is correct.
What are the delivery hours at McDonald's on Cascade Rd in Atlanta?
Delivery is available daily from 5:00 AM to 11:59 PM.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, the drive-through is open daily from 5:00 AM to midnight.
What types of payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at the McDonald's located at 3670 Cascade Rd, Atlanta?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app for ordering food from this McDonald's?
Yes, you can use the McDonald's app available on both the Apple App Store and Google Play Store to order food.
Where is McDonald's located in Atlanta, GA?
This McDonald's is located at 3670 Cascade Rd, Atlanta, GA 30311, USA.
Are there nearby coffee shops close to this McDonald's where I can grab a drink?
Yes, Starbucks is nearby, offering coffee and other beverages you might enjoy before or after your visit.
If I need dental services near McDonald's on Cascade Rd, where can I go?
Coast Dental and Georgia Orthodontic Studio - Atlanta are nearby for dental and orthodontic needs.
Are there other fast food options near this McDonald's?
Yes, Wendy's is located nearby if you want to try a different fast food option.
How can nearby places like T-Mobile and insurance agencies benefit customers visiting McDonald's here?
Nearby businesses like T-Mobile and several insurance agencies can be convenient stops for customers handling errands before or after dining at McDonald's.
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