McDonald's

3.3
2566 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3670 Cascade Rd, Atlanta, GA
30311, United States

Hours

Reviews

3.3
2,566 reviews
5 stars
794
4 stars
477
3 stars
454
2 stars
282
1 star
559

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.

Food Quality

Many customers reported receiving cold, old, or incorrectly prepared food, leading to dissatisfaction with their meals.

Cleanliness

While some reviews noted cleanliness, others pointed out issues such as dirty bathrooms and unkempt staff, indicating inconsistency in maintenance.

Order Accuracy

A significant number of customers experienced issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Customers frequently mentioned long wait times and delays in service, particularly during busy hours.
  • JO
    Jacory Overall
    Dec 23, 2025
    1.0
    Even for McDonald’s this place is terribly bad …. 😕😕😕😕
  • JS
    Jazzmyn Shorter
    Dec 17, 2025
    2.0
    12/17/25 at 4:00 pm. This McDonalds is so raggedy. They tried to rush us off the ordering machine before we were even done. We had to tell the girl taking orders at the first window that our second meal was a large because she never asked. But we are grateful she corrected this. Unfortunately, there was no receipt paper to check the order after correction. When we got to the second window, the next girl gave us a medium drink even though we told her we had just ordered a large and had it corrected. She proceeded to brush us off and only give us the medium drink and the bag with our order. Everything in the bag was extremely MESSY. There was sauce EVERYWHERE in my Double Cheeseburger pack. They proceeded to only give one Honey Mustard for 2 orders LARGE FRIES. This location sucks. I will continue to go to the 2049 Cobb Pkwy location where they are consistent and I never experience this.
  • PS
    Patricio Silva
    Dec 6, 2025
    5.0
    Fast line and nice team
  • RC
    Roxy Cerna
    Nov 27, 2025
    3.0
    I normally don't support eating out at fast food restaurants, but on this particular day, I was in a pinch and had to grab something for myself and my child. Nothing upsets me more when I get my food and it's cold.I didn't check it before I left.And I literally drove around the corner, and it was cold.Well, the fries were cold, so it was disappointing.The nuggets were warmish.My son's burgers were warm and he didn't mind eating cold fries.But I would say, check your food before you leave the drive through
  • MD
    Mz. Dukes
    Nov 20, 2025
    5.0
    Its just McDonald's. This location actually has nice workers tho. Ive never been told they were out of anything no matter what time of day I go.

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's on Cascade Rd in Atlanta?

Delivery is available daily from 5:00 AM to 11:59 PM.

Does this McDonald's location offer drive-through service, and what are the hours?

Yes, the drive-through is open daily from 5:00 AM to midnight.