Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service are highly inconsistent, with reports of both excellent and extremely poor service.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
While some customers noted clean facilities, others raised concerns about hygiene and unsanitary conditions.
Food Quality
Food quality varies significantly, with some customers enjoying fresh meals while others received cold or stale food.
Management Issues
Numerous reviews highlighted poor management and lack of staff training, leading to customer dissatisfaction.
T1
Terrell Brown 1980
Jan 2, 2026
1.0
It’s 7:19pm and after sitting in the drive thru.. I just pulled off. Girl in the window texting in her phone and the guy taking orders clearly has no sense of urgency. That was a waste of my 5-7 minutes.
AP
Aaron Peoples
Dec 22, 2025
5.0
Always a great experience everytime I go.
Order is always accurate, food is well prepared, and prompt and excellent service with a smile.
Can't ask for much more than that.
SF
Sasha Fears
Dec 17, 2025
1.0
this is my 2nd time ordering delivery from this location and both times my items were missing. their dine in may be fine but as far as delivery goes, i wouldn’t chance it. last time i was missing my whole breakfast sandwich and this time they gave me the wrong breakfast sandwich, their iced caramel coffee is just bad and didn’t even pack my hashbrowns. in my opinion, i would re-consider ordering delivery from this location
JM
James Marosek
Dec 10, 2025
3.0
I stopped in for a Big Mac. It came out quickly and was exactly what I'd expect for a Big Mac. Five stars. I don't drink soda and prefer not to support soda companies through the purchase of water. Unfortunately, this location does not include a water option with their meals. For that reason, while the food was good, I'll look elsewhere next time or bring my own water.
JM
Jackson Moore
Dec 6, 2025
3.0
Ordered two SEC McMuffin combos. Waited twenty minutes and got two sausage cheese McMuffins with no egg and only 1 hash brown.. The store and the drive through lines were not busy during this time.