McDonald's

3.3
3295 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1176 Ralph David Abernathy Blvd, Atlanta, GA
30310, United States

Hours

Reviews

3.3
3,295 reviews
5 stars
1,069
4 stars
593
3 stars
579
2 stars
323
1 star
731

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff kindness while others report rudeness and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

While some reviews highlight fresh and hot food, others mention undercooked items and inconsistent quality.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but there are also complaints about dirty conditions and unsanitary bathrooms.

Speed of Service

Customers frequently mention long wait times, particularly during busy periods, impacting their overall experience.
  • DC
    Dia Collier
    4 days ago
    5.0
    It crushed my little heart today lol when I came to McDonald’s and found out the ice cream machine wasn’t working. This is my favorite location I bring my grand babies here at least once a week. We always get an ice cream, large sprite and large fries however today we couldn’t get our cone. I hope yall have this fixed by our next visit lol. This the only location who ice cream machine has always worked. Each time we visit good hot food and awesome customer service. Keep up the great work Ralph d Abernathy location. See y’all soon !
  • KG
    Kiwanica Gibbs
    Nov 13, 2025
    1.0
    McDonald's hire the wrong type of young people that's all over the place no organization within this location.
  • JD
    Jamaal Dent
    Nov 11, 2025
    1.0
    Very Disgruntle customer!!!! While waiting to pick up a DoorDash order, I politely inquired about the estimated wait time. An employee responded abruptly, telling me it would be about eight minutes. When I asked what could take that long—given McDonald’s reputation for fast service—I was met with hostility. Another employee, who initially seemed friendly, made several unprofessional and disrespectful remarks, including, “Don’t ask how long it takes for something to cook here. We’re doing our jobs. You work for DoorDash, so keep doing what they tell you to do and stay out of our business.” At that point, I felt verbally attacked and disrespected by multiple employees. The level of customer service was far below what I’ve come to expect from McDonald’s over the years. I recorded approximately three minutes of the encounter to help accurately represent the situation, should corporate wish to review it. When the manager finally arrived, she assisted me in getting the order, but unfortunately did not address or correct her team’s behavior. As a business owner myself, I value strong leadership and accountability, and I was disappointed that those qualities were not demonstrated in this situation. I hope this message helps bring awareness to the need for better professionalism and customer care at this location. McDonald’s has long been a symbol of friendly service, and I sincerely hope corrective action and retraining can help restore that standard at this store. 🎯 NEEDS WORK!!! Thank you for your time and attention to this matter...
  • AB
    Anthony Bowdry
    Nov 10, 2025
    5.0
    Hot food love this place us to work in one now I deliver an but when I stop by one to eat on the good
  • LG
    Liza Gude
    Oct 24, 2025
    5.0
    I ordered my food in t he app, but when I got there I was told that it didn't go through, so I had to cancel it and order it through drive thru. It was a little inconvenient but the young lady who was taking orders was very nice as she explained the problem. Ralph David Abernathy location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1176 Ralph David Abernathy Blvd, Atlanta?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery.