Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff kindness while others report rudeness and poor handling of orders.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
While some reviews highlight fresh and hot food, others mention undercooked items and inconsistent quality.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also complaints about dirty conditions and unsanitary bathrooms.
Speed of Service
Customers frequently mention long wait times, particularly during busy periods, impacting their overall experience.
DC
Dia Collier
4 days ago
5.0
It crushed my little heart today lol when I came to McDonald’s and found out the ice cream machine wasn’t working. This is my favorite location I bring my grand babies here at least once a week. We always get an ice cream, large sprite and large fries however today we couldn’t get our cone. I hope yall have this fixed by our next visit lol. This the only location who ice cream machine has always worked. Each time we visit good hot food and awesome customer service. Keep up the great work Ralph d Abernathy location. See y’all soon !
KG
Kiwanica Gibbs
Nov 13, 2025
1.0
McDonald's hire the wrong type of young people that's all over the place no organization within this location.
JD
Jamaal Dent
Nov 11, 2025
1.0
Very Disgruntle customer!!!! While waiting to pick up a DoorDash order, I politely inquired about the estimated wait time. An employee responded abruptly, telling me it would be about eight minutes. When I asked what could take that long—given McDonald’s reputation for fast service—I was met with hostility. Another employee, who initially seemed friendly, made several unprofessional and disrespectful remarks, including, “Don’t ask how long it takes for something to cook here. We’re doing our jobs. You work for DoorDash, so keep doing what they tell you to do and stay out of our business.”
At that point, I felt verbally attacked and disrespected by multiple employees. The level of customer service was far below what I’ve come to expect from McDonald’s over the years. I recorded approximately three minutes of the encounter to help accurately represent the situation, should corporate wish to review it.
When the manager finally arrived, she assisted me in getting the order, but unfortunately did not address or correct her team’s behavior. As a business owner myself, I value strong leadership and accountability, and I was disappointed that those qualities were not demonstrated in this situation.
I hope this message helps bring awareness to the need for better professionalism and customer care at this location. McDonald’s has long been a symbol of friendly service, and I sincerely hope corrective action and retraining can help restore that standard at this store.
🎯 NEEDS WORK!!!
Thank you for your time and attention to this matter...
AB
Anthony Bowdry
Nov 10, 2025
5.0
Hot food love this place us to work in one now I deliver an but when I stop by one to eat on the good
LG
Liza Gude
Oct 24, 2025
5.0
I ordered my food in t he app, but when I got there I was told that it didn't go through, so I had to cancel it and order it through drive thru. It was a little inconvenient but the young lady who was taking orders was very nice as she explained the problem. Ralph David Abernathy location.
What are the operating hours of McDonald's at 1176 Ralph David Abernathy Blvd, Atlanta?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery.
Can I use the drive-through at this McDonald's all day?
Yes, the drive-through is open 24/7 every day of the week.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's online or via mobile apps?
You can order via the McDonald's App available on iOS and Android, or through their online order link provided.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby places where I can get beauty or spa services near McDonald's?
Yes, there are several nearby beauty and spa locations such as HK&K Salons, Keyina La'Shon Concept, Nine Ether Natural Hair Beauty, and B Lashfull Boudoir where you can get salon and spa services.
What restaurants are close to McDonald's at 1176 Ralph David Abernathy Blvd?
Nearby restaurants include Goodrum Enterprise, Subway, American Wings and Seafood, and Q Time Restaurant, offering a variety of dining options.
Where can I find automotive services near this McDonald's?
O'Reilly Auto Parts is nearby, providing automotive parts and accessories for your vehicle needs.
How can I find insurance agencies close to McDonald's for my insurance needs?
You can visit nearby insurance agencies like Arlisher Jones: Allstate Insurance and DeWayne Hrabowski - State Farm Insurance Agent located close to this McDonald's.