Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several mentioning poor attitudes and dismissive behavior from management.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Wait Times
Customers frequently complained about excessively long wait times, both in the drive-thru and inside the restaurant.
Management Issues
Several reviews pointed out poor management practices, including lack of staff during busy hours and unprofessional behavior from managers.
Inconsistency
There were mixed experiences regarding service and food quality, with some praising individual staff members while others reported significant issues.
KT
kailah T
Jan 5, 2026
1.0
If i could put one star i absolutely would!!!! Today i ordered a $5meal deal and a small banana smoothie. I was greeted by a young lady who was taking orders in the window and expressed to her that my smoothie was not filled all the way , I would think they filled my smoothie up all the way considering it was a SMALL that I paid for. The young lady went to go get her manager I’m guessing a tall guy with what looks like to be a tattoo across his chest wearing all black came to the window and i expressed my concern he then RUDELY handed me back my drink almost pushing it in my face and told me it’s at the fill line have a nice day see you tomorrow and slammed the window shut . I don’t think that this is how a manager should’ve handled that situation especially a paying customer.
RC
Rongming Guo Career
Jan 5, 2026
5.0
Much cleaner and much more efficient staff after reconstruction. Review written in Jan.2026.
DI
Devonna Irby
Jan 3, 2026
5.0
I had an AMAZING experience at this McDonalds. Thank you Veronica & Juwanda for your superb customer service! It was BEYOND refreshing to hear a friendly voice greeting you at McDonalds! Juwanda - thanks for moving with urgency it makes such a difference! Food was fresh, line was not long at all, speedy service. This was after 2AM - I’d definitely add this to my after work/late night routine. THANK YOU!
SS
scooterman_atl
Dec 28, 2025
1.0
Those servers were impolite. when I asked for ketchup and a drink refill, I felt like I was begging. The burger was dry and small.
EL
Elaina Lynch
Dec 22, 2025
1.0
I purposely asked for multiple packs of ketchup with my large fry and was given one pack. And then I had to walk inside the store to get additional packs and wait for them. Least your store is good at one thing, consistently providing poor customer service.
What are the operating hours of this McDonald's location?
This McDonald's is open 24/7 every day of the week.
Does this McDonald's have a drive-thru service?
Yes, the McDonald's at 1105 Northside Dr has a drive-thru that operates 24 hours a day, seven days a week.
Is delivery available for this McDonald's?
No, delivery service is currently unavailable as the delivery hours show the location is closed for delivery every day.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at this location.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's App available on both iOS and Android devices via the App Store and Google Play URLs.
What services does this McDonald's offer?
This McDonald's offers Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What kind of food and dining options are available at this McDonald's?
This McDonald's serves a variety of menu options including burgers, sandwiches, coffee, ice cream, frozen yogurt, and breakfast items.
What nearby food options are available around this McDonald's?
Nearby food options include Waffle House (breakfast and brunch), Burger King (fast food burgers), Gio's Chicken Amalfitano (Italian and pizza), Cook Out (fast food burgers), Chick-fil-A (chicken), and Krystal (fast food burgers).
Are there any interesting entertainment venues near this McDonald's?
Yes, Patchwerk Recording Studios and Music Box concert venue are nearby, offering music production and live entertainment experiences.
Can this McDonald's serve as a convenient stop for travelers using nearby gas stations?
Absolutely, BP and Shell gas stations are close by, making it a convenient spot for food and refreshments during refueling stops.