McDonald's

2.9
304 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
1000 Johnson Ferry Rd NE (Hospital), Atlanta, GA
30342, United States

Hours

Reviews

2.9
304 reviews
5 stars
87
4 stars
37
3 stars
43
2 stars
26
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and mixed-up orders.

Food Quality

Customers frequently complained about food quality, including cold, undercooked, or incorrect orders.

Cleanliness

Some reviews mentioned cleanliness issues, with reports of dirty dining areas and unsanitary food handling practices.

Location Challenges

The restaurant's location within a hospital created accessibility issues, with some customers unable to order without hospital clearance.

Inconsistent Experience

Overall experiences varied widely, with some customers praising quick service and fresh food, while others reported frustrating delays and poor service.
  • GG
    GrohWise
    Nov 10, 2025
    1.0
    Don’t go here they won’t let you in unless your visiting somebody at the hospital how annoying
  • TC
    Thomas Camp
    Sep 28, 2025
    1.0
    Currently in minute ten of my wait for two cokes and a large fry. Update: 25 minutes and my order arrived. Fries were unsalted. No way for refund
  • AN
    Anaiya Nicolle
    Sep 6, 2025
    1.0
    This McDonald’s has the worst customer service, they are never prepared on anything! If you know lunch time is a busy time you should be stacked up on items that can be premade. The wait time should not be 20 mins. The manager on the second shift one time stated “ if they don’t like it they can go eat somewhere else “ . The worse McDonald’s.
  • SH
    sherry houston
    Aug 24, 2025
    1.0
    This is beyond the worst McDonald's ever. First of all, no one is at the counter to take orders, people are standing around. No one is telling them or directing people on how you're supposed to have your order done. Then someone asked if anyone taking orders and the girl said From the back where the grill is she said we don't even have no Cooks. I'm not even supposed to be back here. Bad customer service, massages and I just LEFT!!!! IT WAS A WASTE OF MY TRIP COMING DOWN THINKING I WAS GOING TO GET SOMETHING TO EAT AND I DID NOT!!!!!
  • MD
    Melissa Davis
    Aug 15, 2025
    5.0
    McDonald’s is always a reliable choice for a quick bite. The food came out fresh, the fries were perfectly crispy, and the burger was just the way I like it. Service was fast and efficient, even during the lunch rush, and the dining area was clean and well-kept. Whether it’s breakfast, lunch, or a late-night snack, McDonald’s consistently delivers the familiar flavors you know and love.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's on Johnson Ferry Rd NE?

McDonald's on Johnson Ferry Rd NE is open daily from 6:00 AM to 11:00 PM for dine-in service.

Is delivery available at this McDonald's location?

Delivery service is currently not available at this McDonald's location.