Krispy Kreme

Reviews

• TW

  Tim Walker

  4 days ago
  1.0
  This morning I went in to purchase two dozen donuts. Erica was extremely rude and argumentative. Her attitude and personality aren't even suitable for a Waffle House or a truck stop. She should not be in a customer facing position.
• SS

  Sierra Steele

  Feb 24, 2026
  1.0
  My boyfriend came to this location after work because I seen they had New York Cheesecake donuts, so of course I wanted to try one. He had ordered 1 Raspberry cheesecake and 2 new york, they didn’t tell him till after he paid that they were out of the New York cheesecake so he ask for all to be raspberry cheesecakes. After he gets home I opened the box and it’s just raspberry filled donuts. If they were completely out they should’ve just said that instead of wasting his time and gave his money back. I had ate one to make sure that they were in fact only raspberry filled. I’m just so disappointed because I was really looking forward to try them.
• CF

  Caleb Foster

  Feb 24, 2026
  5.0
  Lydia was absolutely amazing — truly! 🌟🍩 I have to give her the recognition she deserves. Anytime I’m driving by and see that red neon “Hot Now” sign glowing, I automatically pull in. It’s basically a tradition at this point. I’ve probably stopped at this exact Krispy Kreme at least 15 times, and I always order the same thing: three fresh, hot glazed donuts and a cold whole milk. Every. Single. Time. 😄🥛 Usually, the experience is… fine. Not terrible, but not exactly welcoming either. The service often feels rushed, abrupt, and kind of cold. Over the speaker, it can come across short or uninterested, and at the window there’s rarely a smile — just a quick transaction and that’s it. No warmth, no personality, just “pay and go.” But today? Completely different. ✨ Lydia was kind, friendly, and genuinely pleasant. You could hear the smile in her voice through the speaker, and when I got to the window, she greeted me with such positive energy. It honestly made my whole stop better. It’s amazing how one person’s attitude can completely change the experience. Thank you, Lydia, for reminding me what great customer service feels like! 🙌💛
• DA

  Daniel Atha

  Feb 14, 2026
  1.0
  Received smashed and stale doughnuts, called for a refund and the manager said she'd refund. She never did. I called back several times and was often dismissed, ignored, and put on infinite hold on the phone. I'm actually currently on infinite hold for 35 minutes. The manager and employees are not only lacking decent customer service; they're actively hostile, rude and intentionally dismissive.
• KK

  Kailen Kite

  Feb 4, 2026
  5.0
  Lydia was amazing! Truly! Anytime, I drive by this location and the red neon sign is on… I stop. I have probably bought a doughnut from this exact Krispy Kreme 15 times approximately. I always get the exact same order. I get three fresh hot and ready glazed donuts with a whole milk. Every single time except for today, I am met with I wouldn’t say rude or bad customer service….. just people that you can tell it feels like sounds like they honestly just hate their job. Quick abrupt sometimes rude over the microphone and then when you get to the window, no smiles no warmth just give me money. Here’s your doughnut. But today it was different. Lydia was amazing, you could tell she was smiling, while she was taking my order. She looked me in the eyes and asked me how it was my day, and told me that she really hopes that I have a great day and a great night. And she did not ask me to give her a five star Google review, but when I feel that somebody goes above and beyond, I try to do my best to show my things and respect and appreciation. Lydia you are awesome and I hope life is good to you and you go far in life! Keep taking that extra 5 to 10 seconds and that extra little bit of effort to try and make people’s day better it is noted and it is appreciated and thank you for making my day better!

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