Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Atlanta.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, especially with online and drive-thru orders.
Cleanliness
Several reviews mentioned dirty bathrooms and a lack of cleanliness in the store.
Product Availability
Customers frequently noted that popular items, particularly glazed donuts, were often out of stock.
Wait Times
Long wait times were a common complaint, with many customers expressing frustration over slow service.
VT
Vonda Thomas
2 days ago
1.0
Today at 10:15 AM, no front counter attendant and water all over the floor. The service person that was supposed to work the counter never turned around to acknowledge us. We were ignored and there were 6 visible employees present: 2 on drive thru, 2 standing in the doorway, the attendant with her back to us and the donut pastry chef.
I'll take my business elsewhere vs being ignored. Sorry... but I refuse to support bad service.
DD
Dukes Dukes
Dec 25, 2025
1.0
Poor service at the Ponce de Leon Krispy Kreme. Long line, only 1 person working the walkup, donut case almost empty. The order I placed online and scheduled for pickup was no where to be found. Didn't even have the donuts, nor any idea of when they would make more of them. Employees in back standing around laughing and joking. This location needs better management and some oversight.
HH
Hanhey Home
Dec 24, 2025
5.0
For those who cherish the timeless charm of Charlie Brown, the fresh wave of Peanuts merchandise released each Christmas is a joyful reminder of the season's magic. I was thrilled to unwrap Peanuts Krispy Kreme donuts this year, and their delightful designs make them almost too lovely to eat. 🎄
BB
Bill Baas
Dec 21, 2025
1.0
This place is terrible, they can not get an online order correct to save themselves.
Two orders today both wrong, This is the third time this has happened to me.
I ordered a dozen donuts and some donut holes and the driver showed up with 4 glazed donuts.
I reordered thru their website and they showed up with almost the complete order. But still missing items.
Waste of time.
DR
Deletha Rice
Dec 21, 2025
2.0
First time at an actual Krispy Kreme store. Attempted to use the kiosk but was told we should order up front because they didn’t have some of the of the things on the menu. They told my daughter they were out of glazed donuts but did not offer a wait time for them so we ordered and then glazed donuts immediately available after her order was boxed. I ordered 2 large coffees that were filled 3/4 of the way filled… so I basically received a medium. One of the bakers, I believe, redeemed this place by offering a fresh glazed dount!
What are the operating hours for Krispy Kreme's delivery service?
Delivery is available Monday to Thursday and Sunday from 6:15 AM to 9:45 PM, and Friday to Saturday from 6:15 AM to 10:45 PM.
When is the Krispy Kreme drive-through open?
The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and Friday to Saturday from 6:00 AM to 11:00 PM.
What are the pickup hours at Krispy Kreme on weekends?
On Fridays and Saturdays, pickup is available from 6:00 AM to 10:45 PM, while on Sundays from 6:00 AM to 9:45 PM.
Does Krispy Kreme offer online ordering?
Yes, you can order online for pick up or delivery at https://ordering.krispykreme.com/.
What types of payment does Krispy Kreme accept?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa.
What food and beverages are Krispy Kreme known for?
Krispy Kreme specializes in doughnuts, coffee (including iced coffee), breakfast, desserts, hot drinks, iced drinks, and frozen drinks.
Is there parking available near Krispy Kreme at 295 Ponce de Leon Ave?
Yes, free street parking and free parking lots are available near Krispy Kreme.
Can you recommend places near Krispy Kreme for a coffee or meal before or after your visit?
Nearby you can visit Tarrazu, a coffee shop, or Nancy's Chicago Pizza (Midtown Atlanta) and Nancy's Pizza for pizza and other meals.
Are there any beauty salons near Krispy Kreme for a quick pampering session?
Yes, Made So Beautiful and Too Groovy Salon are nearby beauty salons where you can get hair and makeup services.
What nearby recreational or nightlife options are available around Krispy Kreme?
You can visit Atlanta Eagle, a dance club and bar with karaoke, or the lounge bars Boogalou and OrganiX Cocktails And Tapas Lounge for nightlife experiences.