Krispy Kreme

4.1
2879 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Atlanta.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
295 Ponce de Leon Ave, Atlanta, GA
30308, United States

Hours

Reviews

4.1
2,879 reviews
5 stars
1,766
4 stars
453
3 stars
229
2 stars
134
1 star
297

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, leading to a negative experience.

Order Accuracy

Frequent issues with incorrect orders, especially with drive-thru and delivery.

Pricing

Customers expressed dissatisfaction with high prices compared to other locations.

Cleanliness

The store is generally reported as clean, but some reviews mentioned unsanitary conditions.

Product Quality

Donuts are consistently praised for being fresh and delicious, maintaining the brand's reputation.
  • KB
    Kamiah Buchanan
    2 days ago
    1.0
    Kendarius was a terrible check out worker. From his constant "what else" to the "huh" when asking me questions his attitude was terrible and very unwelcoming
  • JA
    Juanita Andrews
    6 days ago
    3.0
    My family and I stopped by to grab so.e donuts, since we were in the area. We went thru the drive thru. We asked for our receipt and the young man's response was "I gave it to you". My response was no, you gave me my credit card, so I asked if he could reprint it, his response "I can't find it". SMH
  • BA
    Brooke Adams
    Nov 14, 2025
    1.0
    It’s a nice store, clean, lots of seating but it’s just about the slowest store I’ve ever been too. Waited 10 mins just for them to come and speak to me; 5 other people in the lobby, 2 of them left. I shouldn’t have to wait 20 mins to pick up an order. I don’t think I’ll be back to this one.
  • CB
    Cameron Bradberry
    Nov 11, 2025
    1.0
    The kid working the drive through at 7pm on 11/11/25 was incredibly rude and unprofessional, speaking to me like I had just asked a random person on the street to give me a foot massage. This kid must not have realized his microphone was constantly broadcasting, because my wife and I heard him trash talking both us and other customers constantly while swearing and mumbling. Him taking our order was like pulling teeth (half dozen donuts, pretty easy), with him sounding like he wouldn't give us the time of day if we asked him for it. When I politely informed him that the order on the screen didn't exactly match what we ordered, he exasperatedly responded, "Bruh what the hell, I didn't even put nothin." Having worked in the service industry myself, I asked him if he was okay, and he told me with all the love an abusive step-father has for the family dog "Man, I told you to pull arounnnnnnd." So we just left. Must've been a teenager, because no man speaks like that.
  • AT
    Alexandria Thompson
    Nov 9, 2025
    2.0
    If you’re looking for an experience, this is not the Krispy Kreme to come to. The staff moved extremely slow and were not very friendly. Customer service has truly gone out the window. The donuts were good. But the hot chocolate that I grew up with was lacking the nostalgic (aka chocolate) taste that I remembered 🥲 2/5 ⭐️

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme's delivery service?

Delivery is available Monday to Thursday and Sunday from 6:15 AM to 9:45 PM, and Friday to Saturday from 6:15 AM to 10:45 PM.

When is the Krispy Kreme drive-through open?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and Friday to Saturday from 6:00 AM to 11:00 PM.