Krispy Kreme

4.1
2904 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Atlanta.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
295 Ponce de Leon Ave, Atlanta, GA
30308, United States

Hours

Reviews

4.1
2,904 reviews
5 stars
1,776
4 stars
455
3 stars
231
2 stars
137
1 star
305

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, especially with online and drive-thru orders.

Cleanliness

Several reviews mentioned dirty bathrooms and a lack of cleanliness in the store.

Product Availability

Customers frequently noted that popular items, particularly glazed donuts, were often out of stock.

Wait Times

Long wait times were a common complaint, with many customers expressing frustration over slow service.
  • VT
    Vonda Thomas
    2 days ago
    1.0
    Today at 10:15 AM, no front counter attendant and water all over the floor. The service person that was supposed to work the counter never turned around to acknowledge us. We were ignored and there were 6 visible employees present: 2 on drive thru, 2 standing in the doorway, the attendant with her back to us and the donut pastry chef. I'll take my business elsewhere vs being ignored. Sorry... but I refuse to support bad service.
  • DD
    Dukes Dukes
    Dec 25, 2025
    1.0
    Poor service at the Ponce de Leon Krispy Kreme. Long line, only 1 person working the walkup, donut case almost empty. The order I placed online and scheduled for pickup was no where to be found. Didn't even have the donuts, nor any idea of when they would make more of them. Employees in back standing around laughing and joking. This location needs better management and some oversight.
  • HH
    Hanhey Home
    Dec 24, 2025
    5.0
    For those who cherish the timeless charm of Charlie Brown, the fresh wave of Peanuts merchandise released each Christmas is a joyful reminder of the season's magic. I was thrilled to unwrap Peanuts Krispy Kreme donuts this year, and their delightful designs make them almost too lovely to eat. 🎄
  • BB
    Bill Baas
    Dec 21, 2025
    1.0
    This place is terrible, they can not get an online order correct to save themselves. Two orders today both wrong, This is the third time this has happened to me. I ordered a dozen donuts and some donut holes and the driver showed up with 4 glazed donuts. I reordered thru their website and they showed up with almost the complete order. But still missing items. Waste of time.
  • DR
    Deletha Rice
    Dec 21, 2025
    2.0
    First time at an actual Krispy Kreme store. Attempted to use the kiosk but was told we should order up front because they didn’t have some of the of the things on the menu. They told my daughter they were out of glazed donuts but did not offer a wait time for them so we ordered and then glazed donuts immediately available after her order was boxed. I ordered 2 large coffees that were filled 3/4 of the way filled… so I basically received a medium. One of the bakers, I believe, redeemed this place by offering a fresh glazed dount!

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme's delivery service?

Delivery is available Monday to Thursday and Sunday from 6:15 AM to 9:45 PM, and Friday to Saturday from 6:15 AM to 10:45 PM.

When is the Krispy Kreme drive-through open?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and Friday to Saturday from 6:00 AM to 11:00 PM.