Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.3
246 reviews
5 stars
101
4 stars
31
3 stars
19
2 stars
23
1 star
72
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and poor handling of complaints.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and unprofessional management.
Delivery Issues
Customers consistently experienced long wait times for delivery, often exceeding an hour, with some orders taking up to two hours.
Food Quality
While some customers praised the food, others noted inconsistencies in quality and preparation.
Cleanliness and Atmosphere
The cleanliness of the location received mixed reviews, with some praising it while others reported unsanitary conditions.
- CWChelsea Wall5 days ago1.0an hour for my order to arrive when I work 5 mins down the street. No one answers the phone so I couldn’t even inquire why it was taking so long. I thought their entire schtick was being fast? Why would I order Jimmy John’s if I was willing to wait an hour??
- CSCeleste SanfordSep 27, 20253.0Parking is terrible the service was not that pleasant. This is one my favorite spots but this location os not it.
- HGHenry GoldbergSep 2, 20255.0Nice sandwiches with great buns and toppings.
- KCKarla CamilAug 27, 20251.0This location gave me the absolute wrong order with the grossest toppings on it. I ordered a turkey tom and they gave me a gross soggy tuna sandwich with toppings on it that made zero sense. They refused to refund it when I called and told them and said, “come back tomorrow for a new sandwich.”. I don’t want a sandwich tomorrow, I wanted the sandwich now. They don’t do refunds, so if they screw up your order, just know that they will not fix it. 0/10 customer service.
- VPVivan ParJul 31, 20255.0Had amazing catering service from Jimmy John's