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Jimmy John's

3.2
(233 reviews)

Business Details

60 Luckie St, Atlanta, GA
30303, United States
(404) 474-6330

About

Sandwich Restaurant

Location

Jimmy John's
60 Luckie St, Atlanta, GA
30303, United States

Hours

Reviews

3.2
233 reviews
5 stars
87
4 stars
37
3 stars
22
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times for orders.

Food Quality

Several reviews mentioned issues with food quality, including old ingredients and incorrect orders.

Delivery Issues

Numerous complaints about delayed deliveries and incorrect orders, with some customers never receiving their food.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and quick service.
  • CE
    Corey Edwin
    Feb 14, 2026
    1.0
    I received two fraudulent charges on my debit card originating from this store. corporate was rude, dismissive and did not seem interested in any sort of communication action other than take it up with your bank. I realize there is an established protocol for this, I know how banks work. here is the rub. that multi million dollar company, thru the fraudulent charges ($50 and $150) over drew my bank account and caused a cascading slew of charges, defaults, returned checks etc. I will not be reimbursed for any of that. I know fraud is hard to nail down. they were not interested in addressing any part of those concerns. shame on you, corporate giants. your subs suck anyway. EDIT: while I appreciate the prompt response from the owner, I do not appreciate the bland rubber stamp reply. the manager that I spoke to told me the exact opposite, that there was "no way to really know" etc. $200 worth of charges in an instant. additionally they had to cancel the card and ship a new one, rendering the card unusable for even longer length of time.
  • NT
    Nate Tomforde
    Feb 14, 2026
    5.0
    We came in late and they still helped us. Great customer service
  • MT
    Moe Theravada
    Jan 22, 2026
    1.0
    Old meat, rotten vegetables, and stale, expired bread. I regret going here. Never coming back:
  • SN
    Shameca Nicole
    Jan 12, 2026
    2.0
    Worst Jimmy John’s location ever!!! I’ve been to this location twice and had a bad experience both times.
  • KK
    KC
    Nov 24, 2025
    1.0
    This placed need to cleaned the food quality at this location has declined.

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