Customer Service
Mixed reviews on customer service; some praised staff for friendliness and helpfulness, while others reported rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; while many enjoyed their sandwiches, there were complaints about freshness and incorrect orders.
Operational Issues
Frequent complaints about the drive-thru being slow, staff shortages, and the dining room being closed without notice.
Management
Concerns about management effectiveness, with some praising individual managers while others criticized overall staff behavior and service.