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Jimmy John's

3.5
(336 reviews)
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Business Details

5626 Fulton Industrial Blvd, Atlanta, GA
30336, United States
(404) 637-0350
https://locations.jimmyjohns.com/ga/atlanta/sandwiches-2121.html

About

Sandwich Restaurant

Location

Jimmy John's
5626 Fulton Industrial Blvd, Atlanta, GA
30336, United States

Hours

Reviews

3.5
336 reviews
5 stars
145
4 stars
58
3 stars
29
2 stars
21
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for friendliness and helpfulness, while others reported rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; while many enjoyed their sandwiches, there were complaints about freshness and incorrect orders.

Operational Issues

Frequent complaints about the drive-thru being slow, staff shortages, and the dining room being closed without notice.

Management

Concerns about management effectiveness, with some praising individual managers while others criticized overall staff behavior and service.
  • TS
    Tiffany Simmons
    3 days ago
    5.0
    Went to this establishment on a Sunday and was greeted by a very energized staff. The place was very clean and my sandwich was perfect. This is always my favorite stop when I visit from out of town.
  • JD
    JT Doctor
    Feb 24, 2026
    1.0
    Horrible.
  • CC
    Collis Carkhum
    Jan 19, 2026
    5.0
    Ive never left a review before but I eat here once a week and now that i can get melted cheese on my turkey im hooked. Good clean quick service. Manager actually made my samdwich. Good to see good service somewhere in Atlanta still. Thanks
  • BD
    Brian Dolanski
    Jan 14, 2026
    5.0
    Nice atmosphere, great food. Employees were very friendly. I'll definitely come back when working on this side of the city.
  • DW
    D'Enda White
    Dec 17, 2025
    5.0
    "Ray Ray save the day day." She really did. Ray Ray not only fixed my issue, she made sure I satisfied with the solution. She apologized for the inconvenience, offered a solution to make me whole, and maintained a positive attitude. Ray Ray indeed saved the day day. You go girl!
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Certified March 01, 2026Yext Knowledge Graph
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