Jimmy John's

3.5
332 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5626 Fulton Industrial Blvd, Atlanta, GA
30336, United States

Hours

Reviews

3.5
332 reviews
5 stars
142
4 stars
58
3 stars
29
2 stars
21
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly and helpful service, many reported rude and unprofessional interactions.

Food Quality

Several customers expressed dissatisfaction with the quality of food, particularly the freshness of ingredients and incorrect orders.

Operational Issues

Customers frequently noted issues with the drive-thru service, including long wait times, incorrect orders, and inconsistent hours of operation.

Cleanliness

Some reviews highlighted the cleanliness of the establishment, while others pointed out unsanitary practices.
  • DW
    D'Enda White
    Dec 17, 2025
    5.0
    "Ray Ray save the day day." She really did. Ray Ray not only fixed my issue, she made sure I satisfied with the solution. She apologized for the inconvenience, offered a solution to make me whole, and maintained a positive attitude. Ray Ray indeed saved the day day. You go girl!
  • AE
    Angel Eyes
    Dec 1, 2025
    2.0
    I have never had a tuna fish sandwich I did not like. I was excited that they had a drive-thru that was cool but I see why I will always go inside to get my sandwich unless it was a Blimpie. First I ordered a number 15 toasted cuz it's winter. However it tasted so weird I just couldn't waste my money like this so I went back in to get another sandwich and I forgot to tell them to put onions on here but I did tell them to put some oil vinegar and oregano. I taste the oregano but the vinegar and oil is missing and the tuna is still terrible I said I wasn't going to do no more bad reviews but I hate wasting money because I work too hard for it. But I don't know if the tuna is old or not being stored properly but something is definitely wrong!! The sandwich is not giving a good look it just look dry and taste funny. And I'm still frowning as I text this message it's terrible and I feel even more worse because I just wasted $12 on this trying to eat healthy and could have went to Bojangles, you eeww. However the cashier is a vibe!! Everyone ain't meant to serve food it starts with your soul your energy and them sandwich makers just ain't giving greatness!! 🤢
  • EM
    Eve M
    Nov 12, 2025
    5.0
    Came for the pickle sandwich and it truly did not disappoint! But I came to rave about how amazing Ray Ray is, I love visiting establishments where the customer service is top tier, she upsold me and had the brightest attitude. Also my first time having jimmy john 10/10
  • JD
    Jai Dyvonne
    Oct 13, 2025
    5.0
    I had the #1, and it was satisfyingly delicious. But this review is about Catina the young lady at the drive-thru, her energy is AMAZING, 🤩, FRIENDLY, ENERGETIC, AND PROFESSIONAL. I knew when I placed the order the food was going to be great because her customer service was everything ⭐⭐⭐⭐⭐ x10
  • BW
    Britnei Westbrook
    Aug 18, 2025
    4.0
    I didn’t want to give a bad review, I rarely have an issue at this location but I would like corporate to know that the new Kickin Ranch recipe is terrible in my family’s opinion. Please bring the old recipe back.