Jimmy John's

2.9
249 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3324 A Peachtree Rd NE, Atlanta, GA
30326, United States

Hours

Reviews

2.9
249 reviews
5 stars
84
4 stars
30
3 stars
11
2 stars
16
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with many experiencing long wait times for both in-store orders and deliveries.

Customer Service

Feedback highlighted a lack of professionalism and rudeness from staff, with many customers feeling unvalued and dissatisfied with their interactions.

Order Accuracy

Many reviews mentioned incorrect orders, missing items, and poor handling of complaints regarding order issues.

Cleanliness and Atmosphere

Several customers noted unsanitary conditions and a generally unwelcoming atmosphere in the store.

Management Issues

There were complaints about poor management practices, including inconsistent hours of operation and lack of responsiveness to customer concerns.
  • UU
    UnitedATLBoy
    Oct 21, 2025
    1.0
    FIRE the whole STORE!!!! There's 15 people working in the store and it still takes them 30-40 min to make a sandwich even when it's SLOW!!!! AVOID AT ALL COST!!
  • YR
    yaniv rubina
    Oct 15, 2025
    1.0
    Subs so slow you’ll cry. And the store smells.
  • MJ
    Michelle Johnston
    Oct 2, 2025
    1.0
    I usually don’t leave reviews so for me to take the time to write this, means I am pretty frustrated. I also usually ALWAYS have only good things to say about Jimmy John’s, but this location is extremely disappointing. Mobile orders are pushed to the side and anytime I’ve placed one, I’ve had to call or let someone know in person that my order has been placed (usually over an hour ago). And that’s only IF someone picks up because their phone number is either wrong or calls are given no priority (without the option to leave a voicemail). Furthermore, my order is frequently wrong in one way or another and I’ve been hoping to see improvement simply because the location is most convenient for me while I’m at work but staff and/or management don’t seem to care to make improvements.
  • MM
    Mandy Moore
    Sep 30, 2025
    5.0
    The Staff had my sandwich ready before I could finish paying for it! And The Staff made me feel fun and was super attentive and uplifting. Best part of my day! And my sandwich was extremely fresh simple and delicious!;
  • TC
    Telisha Crook
    Sep 27, 2025
    1.0
    The staff is rude and the service was absolutely terrible! I was barely greeted when I walked in any then when I asked was everything on my sandwich because I didn’t see any turkey the guy got a really bad attitude with me. I can’t believe they acted like that and got my order wrong!! I’ll NEVER come back! 10/10 DO NOT RECOMMEND!!