Jimmy John's

3.6
221 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1574 N Decatur Rd, Atlanta, GA
30307, United States

Hours

Reviews

3.6
221 reviews
5 stars
96
4 stars
42
3 stars
25
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including incorrect orders, lack of communication, and rude staff.

Food Quality

The food received generally positive feedback, with many customers enjoying the sandwiches and describing them as delicious.

Cleanliness

The restaurant was often noted as clean, although some reviews mentioned issues with cleanliness in specific areas.

Delivery Problems

Numerous complaints were made regarding delivery delays, cancellations, and lack of drivers, leading to frustration among customers.

Customer Experience

Inconsistent customer experiences were reported, with some praising the staff while others highlighted a lack of care and attention.
  • ZJ
    Zee James
    Dec 3, 2025
    1.0
    Ordered the through the website. The delivery is through Uber Eats. It first said on the way eta 12:01. Then it said still preparing your order eta 12:09. Then it said on the way eta 12:15pm. Cancelled order, too many issues.
  • MM
    Michael
    Nov 18, 2025
    3.0
    The food is fine. The handicap entrance was locked. I ordered in the app and got it to go. When picking up the cashier pointed out that there was no tip and asked if I wanted to add it. All they did was the minimum of making the dang sandwich. Unreal
  • ZO
    Zak Ostendorf
    Sep 21, 2025
    2.0
    Freaky slow. Freak rude
  • CG
    Christian Gibbs
    Sep 9, 2025
    5.0
    Food was prepared quickly, staff incredibly nice, and was delicious. Can’t believe this place isn’t rated higher
  • HG
    Henry Goldberg
    Sep 2, 2025
    5.0
    Good sandwiches with good bread and toppings.