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Jimmy John's

3.6
(221 reviews)
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Business Details

1574 N Decatur Rd, Atlanta, GA
30307, United States
(404) 600-3498
https://locations.jimmyjohns.com/ga/atlanta/sandwiches-2183.html

About

Sandwich Restaurant

Location

Jimmy John's
1574 N Decatur Rd, Atlanta, GA
30307, United States

Hours

Reviews

3.6
221 reviews
5 stars
96
4 stars
42
3 stars
25
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, lack of communication, and rude staff.

Food Quality

While many customers enjoyed the food, there were complaints about incorrect orders and soggy sandwiches.

Cleanliness

The restaurant was generally noted as clean, but some reviews mentioned issues with cleanliness in specific areas.

Delivery Problems

Frequent complaints about delivery delays and cancellations, with many customers expressing frustration over the lack of drivers.

Customer Experience

Mixed reviews on customer experience, with some praising friendly staff while others reported unprofessional behavior.
  • ZJ
    Zee James
    Dec 3, 2025
    1.0
    Ordered the through the website. The delivery is through Uber Eats. It first said on the way eta 12:01. Then it said still preparing your order eta 12:09. Then it said on the way eta 12:15pm. Cancelled order, too many issues.
  • MM
    Michael
    Nov 18, 2025
    3.0
    The food is fine. The handicap entrance was locked. I ordered in the app and got it to go. When picking up the cashier pointed out that there was no tip and asked if I wanted to add it. All they did was the minimum of making the dang sandwich. Unreal
  • ZO
    Zak Ostendorf
    Sep 21, 2025
    2.0
    Freaky slow. Freak rude
  • CG
    Christian Gibbs
    Sep 9, 2025
    5.0
    Food was prepared quickly, staff incredibly nice, and was delicious. Can’t believe this place isn’t rated higher
  • CA
    Chris A
    Nov 11, 2022
    1.0
    I am here. Right now (Saturday at 4:12pm). You are locked and have no signage to explain your closure. Disappointed.
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