Jimmy John's

3.3
268 reviews

About

Sandwich Restaurant

Location

Jimmy John's
400 W Peachtree St NW, Atlanta, GA
30308, United States

Hours

Reviews

3.3
268 reviews
5 stars
101
4 stars
43
3 stars
30
2 stars
24
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the sandwiches, there were complaints about inconsistent quality, including poorly made sandwiches and missing ingredients.

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and lack of attention to customers.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders taking over an hour and others being completely missed.

Cleanliness and Organization

Some customers noted cleanliness issues and disorganization within the store, impacting their overall experience.
  • TT
    Tia Thomas
    1 day ago
    1.0
    I paid $20.00 for a sandwich. I got bread full of lettuce. The manager refused to give me my money back. They handle food and cash with the same gloves. Enter at your own risk.
  • MM
    milly Mly
    Nov 27, 2025
    5.0
    The best sandwich ever
  • AA
    Amber
    Oct 1, 2025
    5.0
    Every time I go to Jimmy John’s, I know exactly what I’m getting—fresh, tasty food and lightning-fast service. The bread is always soft and flavorful, the meats and veggies are super fresh, and everything is made just how I like it. My favorite sandwich is a (Turkey Tom) and it hits the spot every single time. What really sets this place apart is how fast and efficient they are. Even during busy hours, my order is ready in no time, and the staff is always friendly and welcoming. The store is clean, well-organized, and clearly run by people who care about quality and consistency. It’s hard to find places that are both fast and reliable, but Jimmy John’s pulls it off every time. Definitely one of my favorite spots for a quick, satisfying meal! What an amazing Team they have !
  • RL
    Rivka Levin
    Sep 10, 2025
    1.0
    I order frequently from them because they're the only delivery place near my work. Despite always asking them to call instead of ringing reception, they usually ignore it. Today, on a street with tons of foot traffic (read as: lots of potential porch pirates), they knocked on the door of my office building once, then, without waiting for an answer, just left my meal on the doorstep. From now on, I will not be tipping in advance. I will hand the delivery person a cash tip when I see them face to face and after checking to make sure my order is complete (also an inconsistency at this location).
  • HE
    Heaven On Earth
    Sep 8, 2025
    1.0
    The worst service ever. Definitely won’t be back. Visited location today, September 8 at 11:05 am. Customer service was terrible. The female cashier (name on receipt Jal) was at the register talking on her cellphone. At first, I thought maybe she was talking to a customer. When I stood there for about a minute or so, she said “you can order” and told whomever she was chatting with to hold on. I ordered and asked for my payment receipt and she said they will give it when you get the order, then went back into conversation. The gentleman that prepped the food was the only one that was half way decent acting. The manner was standing in the back as well on his personal cellphone. When I got my order they did not barely have any condiments out. I had to ask and someone had to go into the back to get. Keep in mind the place had just opened up a few minutes prior. I definitely will not be back.