Jimmy John's

2.5
129 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1921 Peachtree Rd, Atlanta, GA
30309, United States

Hours

Reviews

2.5
129 reviews
5 stars
37
4 stars
10
3 stars
4
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unresponsive management.

Delivery Issues

Numerous reviews highlighted significant delays in delivery times, often exceeding an hour, contradicting the 'freaky fast' promise.

Food Quality

While some customers enjoyed the sandwiches, others complained about incorrect orders and inadequate ingredients.

Cleanliness and Management

Concerns were raised about cleanliness and the overall management of the store, with calls for better oversight and staff training.
  • KS
    Kristin Scott
    Dec 27, 2025
    1.0
    Sandwich is horrible! They literally put one slice of meat on each sandwich for $22.00
  • IW
    isis wood
    Dec 21, 2025
    1.0
    I came in for a sandwich and waited nearly 30 minutes for my order. I didn’t complain at the time—I picked it up and left. When I got back to work and started eating during my break, I discovered a hair in the sandwich. I drove back to the store to address the issue. The employee took my sandwich and began smashing it onto the bag, seemingly trying to blend in the hair, and then said, “Where is the hair?” The situation was handled very unprofessionally. I asked for a refund and kept my receipt. I will not be returning. The staff members (all the women) were rude, interesting, and dismissive. Will not ever go back!
  • KB
    Kevin Bruce
    Oct 22, 2025
    1.0
    Extremely bad customer service tonight from whoever closing. Won’t be back
  • JP
    Jasmine Parks
    Oct 22, 2025
    2.0
    I am not typically a person who leaves reviews, but my experience at this location tonight was so disappointing that I felt compelled to. I came in this evening after sitting in traffic, looking forward to a quick, easy order. Instead, I was met with a snarky employee who made fun of the way I talked while taking my order. They did not ask me any of the standard follow-up questions, which made me feel both disrespected and like an afterthought. Overall the sandwhich was decent, but won't be returning to this location.
  • RC
    Renada Case
    Sep 11, 2025
    5.0
    My sandwich was perfect. My bread was soft and warm with some crispness. I usually have to add ranch or mayo to my sandwiches, but I didn't this time.I was nearby and wanted something more filling. This is nice place that I wish had a dedicated parking area.