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Jimmy John's

3.1
(262 reviews)

Business Details

1684 Monroe Dr NE, Atlanta, GA
30324, United States
(404) 809-3730

About

Sandwich Restaurant

Location

Jimmy John's
1684 Monroe Dr NE, Atlanta, GA
30324, United States

Hours

Reviews

3.1
262 reviews
5 stars
102
4 stars
33
3 stars
15
2 stars
17
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, many reviews highlighted rude behavior and inattentiveness from staff.

Food Quality

The quality of food received positive remarks for being fresh and tasty, but there were also complaints about unsanitary conditions and incorrect orders.

Operational Issues

Numerous customers reported issues with the store's hours, including closing early and being out of key ingredients like bread, leading to frustration.

Delivery Problems

Delivery service was frequently criticized for being slow, with many customers experiencing long wait times or incorrect orders.
  • PC
    Paul Cox
    Feb 23, 2026
    1.0
    Listen I don’t normally do this but stay clear away from this location. They will add extra fees and tips to your online order without your permission!!!!!!!
  • CM
    Christina McDonald
    Feb 11, 2026
    5.0
    Eli was super welcoming and accommodating to my nutritional needs. It was a great experience!
  • DN
    Drew Newton
    Nov 21, 2025
    5.0
    Great first experience at Jimmy Johns. Fabulous customer service. Listened to my order exactly. One of the yummiest sandwiches I’ve had in a while. I forgot to take a picture because it looked so good.
  • TT
    Tanaria
    Oct 2, 2025
    1.0
    Today I had a horrible experience. I never had such a bad experience at this location. Typically this is my favorite location to go to. Today there just have been new staff. I’m more familiar with the prior crew. However , I asked for a glove change due to witnessing pork being touched and also seeing an employee clean up and throw away receipts that hung above the food line. Immediately there was an attitude. When I was watching my subs being made after the fact , the employee sarcastically said to whom I believe was the manager , “could you grab this I don’t want to touch this and then touch her sub” (sarcastically) immediately I then ask the manager to service me in which my order was remade a few times. The manager in the middle of making my sub went to the back to grab “a yellow based oil “ (not sure what it was ) and continue making my same sub with the gloves she went to the back with. This whole experience was disappointing and unsanitary. When I left I bought food from somewhere else ! I am very unhappy with my experience.
  • KM
    kanisha mcdowell
    Oct 2, 2025
    5.0
    I’ve been ordering from Jimmy John’s for a while now and they never disappoint. The sandwiches are always fresh, the bread is perfect, and the ingredients taste high quality. What really stands out is how fast they deliver! Whether I order online or in-store the service is consistently friendly and efficient. Highly recommend for a quick and satisfying meal. Today was my first time ordering inside, I always do delivery, but Zarria and Chyna was the most amazing ladies I ever dealt with

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