Five Guys

4.3
1402 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1253 Caroline St. in Atlanta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Five Guys
1253 Caroline St., Atlanta, GA
30310, United States

Hours

Reviews

4.3
1,402 reviews
5 stars
831
4 stars
330
3 stars
110
2 stars
37
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and satisfying, although some noted issues with flavor and preparation.

Customer Service

Service quality was highly variable, with many customers reporting rude or unprofessional staff, while others experienced friendly and efficient service.

Pricing

Many reviews highlighted the high prices for the food, with several customers feeling that the value did not match the cost.

Atmosphere

The restaurant's atmosphere was described as casual and clean, but some customers felt it lacked a welcoming vibe and was more suited for takeout.
  • TT
    T
    Jan 2, 2026
    3.0
    Everything is great. But $20+ for fast food is ridiculous
  • RA
    Reshelle Abdul-Malik
    Dec 22, 2025
    2.0
    Food was delicious, customer service was TRASH. Associate: young stout, African American woman with glasses was very rude. When we didn’t hear our number called, she proceeded to scream at the top of her lungs. When we came up to the counter for our food, she rolled her eyes.
  • RR
    Ron Racer (RonRacer)
    Dec 19, 2025
    3.0
    This five guys always felt like they purposely put out vibes that this is take out. From the design of the low back hi boy stools to the stscked 100lb bags of peanuts giving warehouse aesthetic, nothing about this five guys says we want you to stay and enjoy the atmosphere. But the food is great so I'll doordash it
  • SM
    Shawn Morris
    Nov 30, 2025
    5.0
    TLDR: Five Guys Caroline St — ⭐⭐⭐⭐ 🍔 Delicious + consistent 🧂 Season it your way 🥜 Extra fries + peanuts = win 💸 Pricey, but tastes like America • Atmosphere: Casual, no-frills, classic burger joint feel • Service: ⭐⭐⭐⭐ – Fast, friendly, and efficient. • Food: ⭐⭐⭐⭐ – Delicious, consistent, and customizable. • Extras: ⭐⭐⭐⭐⭐ – Free peanuts and bonus fries always hit. • Value: ⭐⭐⭐ – Pricey, but tastes like America in a bag. • Overall: ⭐⭐⭐⭐ – Worth it for the flavor, nostalgia, and generous portions.
  • AM
    Antoine Moses
    Nov 15, 2025
    4.0
    The food is always great but the customer service is always a hit or miss! The last few times have definitely been a miss. As a former restaurant manager, I know how hard it is to find good help at those fast food wages but you have to stay on your employees. Not sure if secret shoppers are still a thing but it should be and reward the employees when they do well. That usually helps to keep morale up.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.