Five Guys

4.3
1397 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1253 Caroline St. in Atlanta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Five Guys
1253 Caroline St., Atlanta, GA
30310, United States

Hours

Reviews

4.3
1,397 reviews
5 stars
828
4 stars
330
3 stars
108
2 stars
36
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and satisfying, though some mentioned issues with flavor and temperature.

Pricing

Many reviews highlighted the high prices for the food, with several customers feeling that the value did not match the cost.

Customer Service

Feedback on service was mixed; while some praised the staff for being friendly and accommodating, others reported rude behavior and unprofessionalism.

Cleanliness

Most customers noted that the restaurant was clean, contributing positively to their dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
  • AM
    Antoine Moses
    Nov 15, 2025
    4.0
    The food is always great but the customer service is always a hit or miss! The last few times have definitely been a miss. As a former restaurant manager, I know how hard it is to find good help at those fast food wages but you have to stay on your employees. Not sure if secret shoppers are still a thing but it should be and reward the employees when they do well. That usually helps to keep morale up.
  • CC
    Corey
    Nov 6, 2025
    4.0
    Can't go wrong with five guys but why did they wait until my food was done to make the fries?
  • PJ
    Priscilla Johnson
    Nov 3, 2025
    5.0
    This was my first time eating there and it was good.
  • JC
    Julian Colmenares
    Oct 15, 2025
    5.0
    Dude, when I got there, it was chill. Seriously, that burger was amazing, I don't know if I was just starving, but it was so good.
  • BC
    Barbara Chang
    Oct 9, 2025
    5.0
    Well tbh, 結論是五個男人比進進出出好吃。 完全是法令紋的原罪啊,而且每次都會吃到滿臉都是醬,但真的好好吃🤤 這次去美國終於體驗到Five Guys的美好(越描越黑)。 #法令紋就是這樣來的

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.