Einstein Bros. Bagels

4.1
609 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
2460 Cumberland Pkwy SE, Atlanta, GA
30339, United States

Hours

Reviews

4.1
609 reviews
5 stars
342
4 stars
140
3 stars
52
2 stars
25
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly and efficient while others are reported as rude and unhelpful.

Food Quality

Customers have mixed experiences with food quality; some praise the bagels and sandwiches, while others report issues with freshness and incorrect orders.

Cleanliness

The location is generally noted for its cleanliness, although some reviews mention dirty tables and unsanitary conditions.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, leading to dissatisfaction with the overall experience.

Atmosphere

The atmosphere is described as friendly and welcoming, with some customers appreciating the quick service during busy hours.
  • AA
    Adrienne
    2 days ago
    5.0
    Great service
  • RL
    Rivers Ludden
    5 days ago
    5.0
    The bagels and coffee here are always fresh and delicious. My wife and I visit periodically on special occasions to enjoy a treat.
  • LW
    Lisa Watkins
    Oct 19, 2025
    2.0
    Customer service was poor. The lady and manager on duty was rude. I walked in to pick up an 8am order they claim wasn’t at that location. They begin with telling me I need the receipt. Which I was on my way to my car to get. The lady continue demanding that they needed it. I literally had to travel to my job, open my email to get the receipt. I drove back. Once she seen me, she ignored me and walked away.from the counter. Why? Because my order was there and ready. No apology.from the manager. Only, it had not pulled up yet. May I advise… when a paying customer walks in, instead of assuming the worst or having them check other locations they’ve never ordered at before, perhaps say…”we don’t see it, can you give us a minute to see if it comes through?” Or “ we apologize, when was it placed for pick up?” If they’d asked me that, they would have realized that it was upcoming soon. The entire back and forth was inappropriate, unprofessional and unnecessary when in fact the order was there! Too lazy to investigate. Too rude to take responsibility and accountability. And too prideful to apologize.
  • DD
    Ded Dweller
    Aug 26, 2025
    1.0
    It’s always a gamble with their food, and the only employee doing it right is the one white guy behind the counter. Everyone else is atrocious. I literally had to throw away my bagel today because none of it was cooked. They slathered that slop together and called it a day. Absolute worthless employees that should get fired and I’m not going back there ever again.
  • EE
    Erica
    Aug 15, 2025
    5.0
    This is my favorite location in all of Atlanta and Metro Atlanta :). They are super nice, fast, and efficient. I also like the cleanliness and how I see them clean often when I am there. They seem to be really good with sanitization. Seems to be very consistent and I travel to go here for the wonderful customer service as well as the yummy bagels!!!!

Frequently Asked Questions About Einstein Bros. Bagels

What are the regular opening hours of Einstein Bros. Bagels at 2460 Cumberland Pkwy SE, Atlanta?

Einstein Bros. Bagels is open Monday to Friday from 5:30 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM.

Does Einstein Bros. Bagels offer pickup or delivery services?

Yes, Einstein Bros. Bagels offers in-store pickup and delivery services.