Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Feedback indicates inconsistent customer service, with some employees being friendly and efficient while others are reported as rude and unhelpful.
Food Quality
Customers have mixed experiences with food quality; some praise the bagels and sandwiches, while others report issues with freshness and incorrect orders.
Cleanliness
The location is generally noted for its cleanliness, although some reviews mention dirty tables and unsanitary conditions.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, leading to dissatisfaction with the overall experience.
Atmosphere
The atmosphere is described as friendly and welcoming, with some customers appreciating the quick service during busy hours.
AA
Adrienne
2 days ago
5.0
Great service
RL
Rivers Ludden
5 days ago
5.0
The bagels and coffee here are always fresh and delicious. My wife and I visit periodically on special occasions to enjoy a treat.
LW
Lisa Watkins
Oct 19, 2025
2.0
Customer service was poor. The lady and manager on duty was rude. I walked in to pick up an 8am order they claim wasn’t at that location. They begin with telling me I need the receipt. Which I was on my way to my car to get. The lady continue demanding that they needed it. I literally had to travel to my job, open my email to get the receipt. I drove back. Once she seen me, she ignored me and walked away.from the counter. Why? Because my order was there and ready. No apology.from the manager. Only, it had not pulled up yet. May I advise… when a paying customer walks in, instead of assuming the worst or having them check other locations they’ve never ordered at before, perhaps say…”we don’t see it, can you give us a minute to see if it comes through?” Or “ we apologize, when was it placed for pick up?” If they’d asked me that, they would have realized that it was upcoming soon. The entire back and forth was inappropriate, unprofessional and unnecessary when in fact the order was there! Too lazy to investigate. Too rude to take responsibility and accountability. And too prideful to apologize.
DD
Ded Dweller
Aug 26, 2025
1.0
It’s always a gamble with their food, and the only employee doing it right is the one white guy behind the counter. Everyone else is atrocious. I literally had to throw away my bagel today because none of it was cooked. They slathered that slop together and called it a day. Absolute worthless employees that should get fired and I’m not going back there ever again.
EE
Erica
Aug 15, 2025
5.0
This is my favorite location in all of Atlanta and Metro Atlanta :). They are super nice, fast, and efficient. I also like the cleanliness and how I see them clean often when I am there. They seem to be really good with sanitization. Seems to be very consistent and I travel to go here for the wonderful customer service as well as the yummy bagels!!!!
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular opening hours of Einstein Bros. Bagels at 2460 Cumberland Pkwy SE, Atlanta?
Einstein Bros. Bagels is open Monday to Friday from 5:30 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM.
Does Einstein Bros. Bagels offer pickup or delivery services?
Yes, Einstein Bros. Bagels offers in-store pickup and delivery services.
Is Einstein Bros. Bagels closed on Christmas Day?
Yes, Einstein Bros. Bagels is closed every Christmas Day.
What types of payment options does Einstein Bros. Bagels accept?
Einstein Bros. Bagels accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Can I find catering services at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels provides catering services for breakfast, lunch, and brunch.
Are there any apps to get coupons or gift cards for Einstein Bros. Bagels?
Yes, you can get coupons and gift cards through the EinsteinBrosBagels app available on the Apple App Store and Google Play Store.
What are some popular menu items at Einstein Bros. Bagels?
Popular items include fresh-baked bagels, signature cage-free egg sandwiches, Nova Lox sandwiches, cold brew coffee, and Baker’s Dozen bagel boxes.
What nearby places can I visit when I come to Einstein Bros. Bagels?
Nearby places include Doc Greens restaurant, Planet Smoothie juice bar, and Famous Hair salon, making it convenient to grab a meal, smoothie, or grooming service before or after your visit.
Is there parking available near Einstein Bros. Bagels?
Yes, there are free street and lot parking options available near the location.
Are there other eateries close to Einstein Bros. Bagels where I can visit?
Yes, nearby eateries include Willy's Mexicana Grill, Chick-fil-A, Padriac's gastropub, and Starbucks coffee shop, offering a variety of dining options around the area.