Dunkin'

2.9
502 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3530 Chamblee Tucker Rd, Atlanta, GA
30341, United States

Hours

Reviews

2.9
502 reviews
5 stars
176
4 stars
52
3 stars
33
2 stars
45
1 star
196

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight extremely poor customer service, with many customers reporting rude and unhelpful staff.

Order Accuracy

Numerous customers experienced issues with incorrect orders and food items being unavailable.

Cleanliness and Hygiene

Several reviews mention unsanitary conditions and a lack of proper food handling practices.

Management Issues

Customers express dissatisfaction with management's response to complaints and overall staff behavior.

Mixed Food Quality

While some customers enjoyed their food and drinks, many reported issues with cold or poorly prepared items.
  • VS
    V Sutton
    1 day ago
    3.0
    The crew was nice. The coffee was warm not hot. The lady handling the food used the same gloves to adjust her clothes then hand picked the hash browns with same gloves. I advised the lady who took my order to let her know she should be changing her gloves after everything she touches. I couldn't eat the food.
  • SM
    Sharquinta Mills
    Jan 5, 2026
    1.0
    When I tell you the manager and the employees are so rude I continue to go because the coffee is good but the customer service sucks I hate going there !!!!!
  • BB
    Bri
    Dec 31, 2025
    1.0
    This location has the worse customer service every time I go. I will drive out my way from now on to not go here!
  • DJ
    Debrah Jackson
    Dec 20, 2025
    1.0
    I was excited about having a DD in the neighborhood, however this location is notorious for having horrible customer service. It doesn’t matter if I’m picking up coffee at 6:30 Monday-.Friday or stopping in on the weekend, the entire crew is standoffish, unfriendly and rude. Not one person says anything even after I’ve greeted them several times with a warm smile, hello and sometimes a tip! As a HR Professional I am not in the way of speaking ill of anyone especially in this uncertain job market, but I have had it with this place. I honestly believe management hired these people intentionally to provide horrible service! The older short woman who wears glasses and works the morning weekend shift is a horrible leader and doesn’t even care! In a world where customer service should matter because eventually A.I will lead most industries, some humans need to get it together. We have choices and it shouldn’t be to show up at work each day and be the most unpleasant, rude and standoffish team.
  • GG
    Griselda Garcia
    Dec 18, 2025
    1.0
    Awful service, awful food the girl making the food very rude horrible customer service. Everything was just horrible. And the drive-through girl just laughing like everything‘s funny

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Atlanta, GA?

Dunkin' in Atlanta, GA is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery service and also curbside pickup is available.