Dunkin'

2.9
493 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3530 Chamblee Tucker Rd, Atlanta, GA
30341, United States

Hours

Reviews

2.9
493 reviews
5 stars
174
4 stars
52
3 stars
32
2 stars
45
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Customers frequently report incorrect orders, including wrong drinks and missing items, contributing to dissatisfaction.

Management Issues

Reviews indicate poor management practices, with staff lacking training and accountability, resulting in a chaotic service environment.

Cleanliness and Hygiene

Several customers noted unsanitary conditions and a lack of attention to cleanliness, affecting their overall experience.

Product Quality

While some customers enjoyed their food and drinks, many reported issues with stale items and poorly made beverages.
  • JH
    Julia H.
    3 days ago
    1.0
    The worst! The employees and the supposed manager are extremely rude!!!! I will never come to this location again!
  • EE
    Edward
    4 days ago
    1.0
    Every time I order hash browns they’re always cold and hard. Customer service is horrible in drive thru and cashier in drive thru always has an attitude. If you can’t serve fresh hash browns or make any fresh just say that instead servicing paying customers!!!!
  • SS
    Shaik Shoeb
    6 days ago
    1.0
    Worst customer service ever I had don’t go if you don’t want make your mood off
  • DG
    Diana Gomez
    Nov 14, 2025
    1.0
    Este lugar es pésimo no pasen allí la cajera es grosera y atrás es igual pedí un café con crema y me tiró la crema para que yo le Pusiera. Desagradable lugar
  • HH
    Ht Ht
    Oct 25, 2025
    1.0
    unpleasant establishment. ran by a nice young lady (sarcasm) who’s been working there for “15” years. 15 years and still can’t make a simple cappuccino 😪. like what the heck have u learned in 15yrs. she stated “that’s not how we make it here” so i politely got a refund & i went to a dunkin 5 min away & they made it correctly with no hesitation. As I am sitting here reading reviews from this location, they’re all saying the same thing. Pretty much they ain’t gone make your drink how you like it based off of if they feel like it or not.. All i’m saying is, don’t come here. horrible experience…. and i mean horRiBLE.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Atlanta, GA?

Dunkin' in Atlanta, GA is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery service and also curbside pickup is available.