Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
The majority of reviews highlight extremely poor customer service, with many customers reporting rude and unhelpful staff.
Order Accuracy
Numerous customers experienced issues with incorrect orders and food items being unavailable.
Cleanliness and Hygiene
Several reviews mention unsanitary conditions and a lack of proper food handling practices.
Management Issues
Customers express dissatisfaction with management's response to complaints and overall staff behavior.
Mixed Food Quality
While some customers enjoyed their food and drinks, many reported issues with cold or poorly prepared items.
VS
V Sutton
1 day ago
3.0
The crew was nice. The coffee was warm not hot. The lady handling the food used the same gloves to adjust her clothes then hand picked the hash browns with same gloves. I advised the lady who took my order to let her know she should be changing her gloves after everything she touches. I couldn't eat the food.
SM
Sharquinta Mills
Jan 5, 2026
1.0
When I tell you the manager and the employees are so rude I continue to go because the coffee is good but the customer service sucks I hate going there !!!!!
BB
Bri
Dec 31, 2025
1.0
This location has the worse customer service every time I go. I will drive out my way from now on to not go here!
DJ
Debrah Jackson
Dec 20, 2025
1.0
I was excited about having a DD in the neighborhood, however this location is notorious for having horrible customer service. It doesn’t matter if I’m picking up coffee at 6:30 Monday-.Friday or stopping in on the weekend, the entire crew is standoffish, unfriendly and rude. Not one person says anything even after I’ve greeted them several times with a warm smile, hello and sometimes a tip! As a HR Professional I am not in the way of speaking ill of anyone especially in this uncertain job market, but I have had it with this place. I honestly believe management hired these people intentionally to provide horrible service! The older short woman who wears glasses and works the morning weekend shift is a horrible leader and doesn’t even care! In a world where customer service should matter because eventually A.I will lead most industries, some humans need to get it together. We have choices and it shouldn’t be to show up at work each day and be the most unpleasant, rude and standoffish team.
GG
Griselda Garcia
Dec 18, 2025
1.0
Awful service, awful food the girl making the food very rude horrible customer service. Everything was just horrible. And the drive-through girl just laughing like everything‘s funny
What are the regular operating hours for this Dunkin' location in Atlanta, GA?
Dunkin' in Atlanta, GA is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers delivery service and also curbside pickup is available.
What are some of the specialty items offered by this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead with the Dunkin’ mobile app available on both Apple and Android devices for a quick grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this location has a drive-thru service for customer convenience.
What types of meals are served at this Dunkin'?
This Dunkin' serves breakfast, brunch, and lunch meals.
Is the new holiday menu available at this Dunkin'?
Yes, the new holiday menu featuring items such as the Cookie Butter Cloud Latte, Peppermint Mocha, and Berry Sangria Refresher is currently available.
How can the nearby Circle K convenience store and gas station benefit Dunkin' customers?
Customers can easily fuel up or grab convenience items at Circle K near Dunkin', making it a convenient stop before or after enjoying food and drinks at Dunkin'.
What attractions are close to this Dunkin' location that customers might want to visit?
Nearby eateries like Wendy’s, Loop Pizza Grill, and Moe’s Southwest Grill provide diverse dining options, and recreational spots like Mr Cues II Billiards offer entertainment after a Dunkin' visit.
Are there any transportation or service amenities near this Dunkin' that could help customers?
Customers can access Bitcoin Depot ATM nearby for quick cash needs, while nearby gas stations like Embry Hills Chevron and Chevron Station Chamblee provide refueling options for drivers.