Dunkin'

3.4
1071 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6060 Old National Hwy, Atlanta, GA
30349, United States

Hours

Reviews

3.4
1,071 reviews
5 stars
439
4 stars
164
3 stars
132
2 stars
78
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

A significant number of customers reported incorrect orders, with many stating that their requests were not fulfilled properly or items were missing.

Cleanliness

Several reviews mentioned that the location was dirty and poorly maintained, contributing to a negative overall experience.

Product Availability

Customers frequently noted that the store was often out of popular items, including food and drinks, leading to disappointment.

Mixed Experiences

While many reviews were negative, a few customers praised specific staff members for their friendliness and good service, indicating some inconsistency in service quality.
  • GL
    Geremy Lovelace
    1 day ago
    1.0
    If you gotta have Dunkin’ take the time to go to a different one than this one. I promise you they will ruin your morning. U can feel the staff mad that you decided to come get a coffee from their establishment. I wish they would shut it down because sometimes I do want a coffee and I forget how horrible this place is and I stop there. Honestly I’ve been there 5 times I only got served once. I would get a stale coffee from a corner store before I deal with these clowns again!
  • KF
    kevin fainguersch
    3 days ago
    1.0
    Gave me the wrong drink, and was missing 3 items from my order, refused to return it or correct it.
  • CN
    Crystal Norwood
    Nov 7, 2025
    5.0
    I loved the energy within this place tha ladies are hilarious and kind. They always make me laugh and I'm usually always feeling uptight I really appreciate them for this my latte and blueberry donuts 🍩
  • GS
    Gin Sol
    Nov 6, 2025
    1.0
    This is the worst Dunkin Donuts I have ever been to. They never have anything. Oven is always broken from what they tell me. Somehow always running out of Drinks. I remember one time their payment system was down for 2 days. I started to go the on Riverdale or Jonesboro rd locations which is 10 minutes away. Another thing I have been living in this area for like a year and it's aways something wrong with them. This location is not convenient at all.
  • BP
    Bren Pryor
    Oct 20, 2025
    1.0
    The manager was very rude and didn't want to help me fix my order that was very disgusting. I will never go here again!!

Frequently Asked Questions About Dunkin'

What are the opening hours of this Dunkin' location in Atlanta, GA?

This Dunkin' location is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this location offers delivery and curbside pickup services for customer convenience.