Dunkin'

3.4
1081 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6060 Old National Hwy, Atlanta, GA
30349, United States

Hours

Reviews

3.4
1,081 reviews
5 stars
441
4 stars
166
3 stars
132
2 stars
79
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.

Product Availability

Frequent complaints about being out of stock on various menu items, including food and drinks, were noted.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and poor food quality, leading to customer dissatisfaction.

Cleanliness

Several customers mentioned that the location was dirty and poorly maintained, affecting their overall experience.

Management Issues

Reviews indicated a lack of effective management, with calls for better training and staffing to improve service.
  • AH
    Ashley Harrell
    5 days ago
    5.0
    I've had coffee there it was great I also picked up a doordash order here once I wish I remembered the young girl in the fronts name her client service was amazing will come back here!
  • JH
    Jonathan Hugley
    6 days ago
    5.0
    The young lady working there this Tuesday, January 6th, 2025 at 2PM is AMAZING. The best food and service I’ve had from why fast food chain. I don’t know what she did but the start to my day was a whole lot better!!
  • CA
    Casey Armour
    Dec 27, 2025
    4.0
    The food and beverage were ok. I ordered a maple sugar bacon sandwich and a small iced coffee with peppermint mocha flavor, regular cream and sugar. Everything tasted pretty good. It wasn't as good as my favorite Dunkin in Fayetteville.
  • KJ
    Kimberly J
    Dec 17, 2025
    1.0
    at this point, I just believe this location the manager don’t really care about this place because I’ve been going here since they even opened. They used to be so great. I’d rather go in Union City though but sometimes I take my chances go here so they just really upset me their latte machine down and they don’t have any pastries. It’s always something they are always out of product. What is the point of the Dunkin’ Donuts? Where is the manager How could they not see the store is failing . New management needed obviously she’s not ordering inventory or I should say enough inventory for the location. But corporate, please help this place.
  • JH
    John Hardy
    Dec 7, 2025
    1.0
    There is a women that works here that I am going to describe because I don’t know her name. (Dark skin, slim, black long dreads) I tend to patronize Dunkin Donuts in the morning because they are one of the few stores open on Old National Hwy with Coffee and decent food. Almost every morning, this woman says she is not cooking any food because she is short staffed. She is highly impatient and has a very bad attitude. She is always trying to rush you at the drive thru because she says the drive thru is on a timer. She cares more about the timer than customer service. She told me at the drive thru speaker that I would have to come inside if I wanted to pick my donuts for a six count box. When I drove around to the window I asked her “Why” and she explained she is on a timer and doesn’t have enough time or employees to take my order properly at the drive thru. I’ve been patronizing this Dunkin’ Donuts for six years and the last two years have been horrible since she has been working there. She clearly does not care about the customer service aspect that Dunkin Donuts usually provides. And I heard her walk to the back and start yelling and cursing because I asked “Why” please re-train her or fire her!

Frequently Asked Questions About Dunkin'

What are the opening hours of this Dunkin' location in Atlanta, GA?

This Dunkin' location is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this location offers delivery and curbside pickup services for customer convenience.