Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many expressing frustration over poor attitudes and lack of professionalism.
Order Accuracy
Numerous reviews highlight issues with incorrect orders being served, including missing items and wrong drink preparations, leading to customer dissatisfaction.
Cleanliness and Maintenance
Several customers reported unsanitary conditions and poorly maintained facilities, including dirty dining areas and lack of public restrooms.
Product Quality
Customers frequently complained about the quality of food and drinks, citing stale items, incorrect temperatures, and overall dissatisfaction with the freshness of products.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are instances of good service.
RG
Randall Graham
Feb 21, 2026
4.0
I loved the chicken bacon breakfast sandwich and the vanilla latte with almond milk.
BL
Brendan Lawrence
Feb 21, 2026
1.0
Always greeted with bad attitudes at this location. Do better team! It's okay to be Kind.
EH
Ebone Hopson
Feb 19, 2026
1.0
This location needs to take a serious look into the professionalism that they are displaying to the public. I’m sure that the regional manager would be disgusted to hear how the employees are speaking to their customers over a speaker/intercom. I frequent the franchise quite often and its very disappointing to the see franchise fail miserably at hiring the proper individuals. Establishments are being put on the back burner every day due to the behavior, rudeness and lack of empathy shown by staff at this location. I went to this store on 2/19 to order a MATCHA sub the milk with lemonade (to which I’ve order a number of times). Instead of being met with a happy tone, i was met with a very defensive barista telling me i could not sub my order this way, she went back and forth with me after I explained this wasn’t the first time I ordered this. The manager then got on the speaker, made me repeat my order just to tell me that she was not “allowed” to do that. Just terrible the lack of customer service these people have. I would rather drive to the next location or go to Starbucks before i allow someone to treat me this way. I will do my due diligence to reach the proper channels for this
GP
Gray projects
Jan 13, 2026
1.0
Machines always broken! Is this place under any guidance?
What are the operating hours for Dunkin' at 1766 Howell Mill Rd NW, Atlanta, GA?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What are some popular menu items available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages.
Are there any seasonal or special drinks offered at this Dunkin' location?
Yes, during the holiday season, Dunkin' offers new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, which allows for a fast grab and go experience.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby clothing stores can I visit while at Dunkin'?
Nearby clothing stores include House of Fresh boutique and The District At Howell Mill shopping center, where you can shop for women's clothing and other retail items.
Are there automotive services close to this Dunkin'?
Yes, you can find Express Oil Change & Tire Engineers, Firestone Complete Auto Care, and TireSouth near Dunkin' for your automotive repair and tire service needs.
What dining options are available near Dunkin' at 1766 Howell Mill Rd NW?
Nearby dining options include Taco Bell for Mexican fast food, Arby's for American fast food, and NoDiddybbq for barbecue and soul food.
Does Dunkin' at this location provide free Wi-Fi and accept credit or debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit cards for payment.
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