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Dunkin' Zero
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Dunkin'

3.4
(564 reviews)

Business Details

(678) 686-6282
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1766 Howell Mill Rd NW, Atlanta, GA
30318, United States

Hours

Reviews

3.4
564 reviews
5 stars
235
4 stars
99
3 stars
44
2 stars
47
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many expressing frustration over poor attitudes and lack of professionalism.

Order Accuracy

Numerous reviews highlight issues with incorrect orders being served, including missing items and wrong drink preparations, leading to customer dissatisfaction.

Cleanliness and Maintenance

Several customers reported unsanitary conditions and poorly maintained facilities, including dirty dining areas and lack of public restrooms.

Product Quality

Customers frequently complained about the quality of food and drinks, citing stale items, incorrect temperatures, and overall dissatisfaction with the freshness of products.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are instances of good service.
  • RG
    Randall Graham
    Feb 21, 2026
    4.0
    I loved the chicken bacon breakfast sandwich and the vanilla latte with almond milk.
  • BL
    Brendan Lawrence
    Feb 21, 2026
    1.0
    Always greeted with bad attitudes at this location. Do better team! It's okay to be Kind.
  • EH
    Ebone Hopson
    Feb 19, 2026
    1.0
    This location needs to take a serious look into the professionalism that they are displaying to the public. I’m sure that the regional manager would be disgusted to hear how the employees are speaking to their customers over a speaker/intercom. I frequent the franchise quite often and its very disappointing to the see franchise fail miserably at hiring the proper individuals. Establishments are being put on the back burner every day due to the behavior, rudeness and lack of empathy shown by staff at this location. I went to this store on 2/19 to order a MATCHA sub the milk with lemonade (to which I’ve order a number of times). Instead of being met with a happy tone, i was met with a very defensive barista telling me i could not sub my order this way, she went back and forth with me after I explained this wasn’t the first time I ordered this. The manager then got on the speaker, made me repeat my order just to tell me that she was not “allowed” to do that. Just terrible the lack of customer service these people have. I would rather drive to the next location or go to Starbucks before i allow someone to treat me this way. I will do my due diligence to reach the proper channels for this
  • GP
    Gray projects
    Jan 13, 2026
    1.0
    Machines always broken! Is this place under any guidance?
  • RD
    Riley Drew
    Jan 7, 2026
    5.0
    Good drinks! :D guy was very nice

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 1766 Howell Mill Rd NW, Atlanta, GA?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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