Dunkin'

3.5
588 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5626 Fulton Industrial Blvd, Atlanta, GA
30336, United States

Hours

Reviews

3.5
588 reviews
5 stars
248
4 stars
91
3 stars
69
2 stars
44
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of product knowledge among staff.

Speed of Service

Customers frequently complained about slow service, even during off-peak hours, leading to long wait times.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty facilities and food items.

Product Quality

Feedback indicated inconsistent quality of food and beverages, with some items being stale or poorly prepared.
  • DG
    D G
    2 days ago
    1.0
    Quality is not a thing here, take a look at the worst chocolate donut ever
  • TT
    Tiffany
    2 days ago
    1.0
    8 people behind the counter with no sense of urgency. They all looked lost and were moving like they were on drugs. Very confused.
  • ST
    Sharhonda Thomas
    Nov 7, 2025
    1.0
    I got to this place at 7:40am it's now 7:54am this is the slowest restaurant ever. I have to be at work at 8 if you ever want some coffee early in the morning never go through the drive thru here ever.
  • JY
    Jay Young
    Oct 31, 2025
    2.0
    Menu barely works only shows drinks service was slow despite only 3 people in the restaurant and they messed my order up which was a long wait and they still took forever to remake order
  • KD
    Khaalis Dismond
    Oct 8, 2025
    1.0
    ⭐☆☆☆☆ Absolutely terrible experience at this Dunkin’ Donuts (5626 Fulton Industrial Blvd, Atlanta). The customer service here is horrible. The workers don’t seem to know the products they sell or how to make them properly. I asked for a chamomile tea and they didn’t know what it was and couldn’t even pronounce the word, let alone prepare it correctly. I requested cream and milk, and they still didn’t add it — too busy trying to figure out what “chamomile” even means. How do you work in a coffee shop/breakfast and don’t know the products you have available and or to sell and make. When I brought it back, they refused to remake it or fix their mistake. Just absolutely disappointing service all around. Man, I miss the Dunkin’s back in Boston/New England — they actually know what they’re doing.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Atlanta, GA?

Dunkin' in Atlanta, GA is open Monday through Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.