Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.
Speed of Service
Customers consistently complained about slow service, even for mobile orders, with long wait times reported.
Order Accuracy
Several customers experienced issues with incorrect orders and lack of attention to detail, leading to dissatisfaction.
Cleanliness and Quality
Multiple reviews mentioned unsanitary conditions and poor food quality, including stale donuts and improperly made drinks.
Staff Training
There were calls for better staff training, as many customers noted a lack of product knowledge and professionalism among employees.
AB
A Bunch
4 days ago
1.0
Today I went through the drive-thru in ordered two items and my order for the bagel cinnamon was incorrect My mistake was I did not check it before I drove off I drove down the street something told me to check my order sure enough my cream cheese was left off of my bagel that I asked to have toasted with butter and cream cheese I drove back through the drive-thru and told the young gentleman who was very nice and professional that the cream cheese was left off of my bagel. A loud ignorant woman jumped into the conversation on the speaker and proceeded to tell me that I only ordered the raising and cinnamon bagel with just butter I proceeded to tell her I know what I ordered and I asked for cream cheese as well her attitude and professionalism was horrible and I don't appreciate it secondly I wasn't speaking to her I was speaking to the young man who was very professional and proceeded to let me know he will get my order correct and to drive up to the window so he can make the correction he apologized gave me the correct order and I told him I was going to write this review and state how professional he was and how ignorant his coworker acted to something that was a simple misunderstanding.
AL
A. Lauren
6 days ago
2.0
Expect to wait at least 30 minutes, even if you have a mobile order at this location! They are extremely slow for a morning coffee run.
CD
Chav Demps
Feb 22, 2026
1.0
One of the worst ones I have been to. I try to go there because this is the closest restaurant to my job the service here is extremely slow.. I’m not sure if they are under staff or need more staff training but something has to change at this location.
JV
J V
Feb 20, 2026
1.0
Very rude drive thru service. Lady with blonde braids rude from start to finish. I know it’s quick service but y’all do better this isn’t the first time either.
KH
Keiauntae Houston
Feb 20, 2026
1.0
every morning it’s a female at the window with a nasty attitude . if you don’t wanna work just don’t . coffee don’t even be made right half the time .