Dunkin'

3.5
594 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5626 Fulton Industrial Blvd, Atlanta, GA
30336, United States

Hours

Reviews

3.5
594 reviews
5 stars
250
4 stars
92
3 stars
71
2 stars
44
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and untrained.

Speed of Service

Many customers reported long wait times, both for in-store and drive-thru orders, often exacerbated by disorganization.

Product Quality

Several reviews mentioned stale or poorly made food items, including donuts and coffee, leading to dissatisfaction with the overall quality.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty environments and issues with food safety.

Staff Training

There were consistent calls for better staff training, particularly in customer interaction and product knowledge.
  • KS
    Kenya Samuels
    Jan 5, 2026
    3.0
    Every time I go I get the exact same thing and every time they quote me a different price. Literally every day I was having to tell them that that was not the right price and I had to keep a receipt on hand to show them what the price should be. I just stopped going to this location
  • MJ
    Matthew Jones
    Dec 20, 2025
    1.0
    So stale my 2 year old would barely eat it.
  • TT
    Tory
    Dec 2, 2025
    5.0
    My Sat & Sun coffee fix
  • SR
    Suhialah Robinson
    Nov 26, 2025
    3.0
    The staff is unfriendly, uninviting, when you speak they don’t respond nor do they even acknowledge that you’ve entered. The wait is always long even if you put your order in thru the app 20 min from the location. The youngest man that works there, should have gotten his name, brown skin with locs, thank you sir! He clocks in and gets to work, with a smile. His location runs on him! We all understand the morning rush but to have an attitude the entire transaction is unpleasant and they need real thorough training! 3 stars, solely because of him!
  • TT
    Tiffany
    Nov 22, 2025
    1.0
    8 people behind the counter with no sense of urgency. They all looked lost and were moving like they were on drugs. Very confused.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Atlanta, GA?

Dunkin' in Atlanta, GA is open Monday through Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.