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Dunkin' Zero
Brand Certified

Dunkin'

2.9
(450 reviews)

Business Details

(770) 544-7382
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlanta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2230 Marietta Blvd NW, Atlanta, GA
30318, United States

Hours

Reviews

2.9
450 reviews
5 stars
178
4 stars
28
3 stars
22
2 stars
36
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly highlighting individuals like Dani, Candice, and Pinky for their excellent service.

Cleanliness

The store was frequently noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.

Service Speed

While some reviews mentioned quick service, a significant number of customers reported slow service and long wait times, especially during busy hours.

Order Accuracy

There were multiple complaints about incorrect orders and issues with inventory, leading to customer frustration.

Management Issues

Several reviews pointed out problems with management, including poor training of staff and lack of responsiveness to customer complaints.
  • TR
    Tyshun Render
    1 day ago
    1.0
    If you’re ordering food, GO TO THE HOWELL MILL LOCATION!!! Thank me later… I’ve given this place so many chances to change but they always seem to let me down. Food is cold, the manager takes shortcuts and makes excuses.
  • AF
    Andrew Fisher
    5 days ago
    5.0
    What a great location. We stopped for ice cream with our two young grandchildren. Great selection, clean store, and super friendly Manager (Andrell). A really nice experience on a Friday night.
  • JB
    Jaylan Brown
    5 days ago
    5.0
    I am at this Dunkin location frequently and am always am met with wonderful people greeting me in the drive-through. Lutfa is the best, she’s always a great addition to my day!
  • CA
    Carriah Adams
    Feb 23, 2026
    1.0
    I wish I could give this location ZERO stars. They are always out of things but allow me to purchase through the app. Then when I arrive to pick up my order they take 20 minutes to even acknowledge me and THEN I find out they don’t even have the drink I ordered and I’m told I have to contact the app for a refund. This establishment is unprofessional with no sense of structure. God forbid you are trying to grab a quick coffee on your way, you’re better off going to Starbucks. I cannot begin to explain how fed up I am with this location as this is not the first time I’ve had this issue. Someone from cooperate needs to step in and address their issue of keeping inventory, training on time management with customers and their refund policy. They don’t even offer an apology for having me wait that long just to tell me they don’t have it. This is the most upsetting experience. DO NOT GO TO THIS LOCATION.
  • 77
    777 777
    Feb 21, 2026
    1.0
    Says it closes at 10. I ordered (Door Dash) at 7:39 PM. They gave the door dash driver two bags of donuts and muffins. I ordered 1 orange juice, 1 bacon wake up wrap and a bagel. The driver told me they locked the doors when he got there. They just threw some stuff together and gave it to the door dash driver!! So rude and disrespectful! So now I have to throw that old Valentine’s Day donuts and muffins in the trash. Lord knows how old those were!

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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