Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly in the drive-thru.
Product Quality
Mixed feedback on food quality, with some praising the ice cream and others noting issues like melted blizzards and incorrect flavors.
Customer Experience
While some customers highlighted friendly staff and good service, many expressed frustration with management and overall customer service.
Operational Hours
Numerous complaints about the store closing early or not adhering to posted hours, leading to customer dissatisfaction.
CO
Crystal Owens
Dec 29, 2025
1.0
I ordered through the Dairy Queen app on November 11, 2025 and never received my order or a refund/credit. I usually don’t have problems here, so this was disappointing. I’ve called multiple times and left messages without a response, and when I went into the store I was told they couldn’t help me. Hopefully this can be addressed in the future.
FV
farmacia virtual
Dec 11, 2025
3.0
I feel that they can be better a little more since the quality of the products, especially the ice creams, has lowered the quality of the ice cream.
JR
Jesse Runner
Nov 5, 2025
1.0
Ignoring customers in the drive thru and not taking orders
ML
Marvetta LB
Oct 13, 2025
5.0
Stopped to fill an unhealthy blizzard craving. Settled for a small cone.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Atlanta?
Dairy Queen Grill & Chill is located at 410 North Ave NE, Atlanta, GA 30308-2501, USA.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 11:00 AM to 9:30 PM, and Sunday from 12:00 PM to 9:30 PM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the location is family-friendly and offers amenities like booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order food online or through a mobile app at this Dairy Queen?
Yes, you can order pickup online at their website, and they offer mobile ordering and rewards through their app with exclusive deals.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient ordering and pickup.
Which nearby restaurants could I visit if I want other fast-food options near Dairy Queen?
Nearby fast-food options include Burger King, Zaxby's, Taco Bell, Lucky China, and Pizza Hut, all within close proximity to Dairy Queen Grill & Chill.
Are there any nearby hotels if I am visiting from out of town?
Yes, nearby hotels include voco The Darwin - Atlanta Midtown and The Darwin Hotel, providing convenient accommodation options near the Dairy Queen.
If I need medical assistance nearby, which places are close to the Dairy Queen location?
Nearby medical facilities include Grady IDP hospital, Ponce De Leon Center, and doctors like Anjali Chaudhari (pediatrician) and Dr Ighovwerha Ofotokun (internal medicine).
Are there other useful stores or services near Dairy Queen Grill & Chill?
Yes, nearby services include Family Dollar for discount shopping, Sherwin-Williams Paint Store for painting supplies, Midtown Tire for automotive needs, and the Paramount Barbershop for grooming.