Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
654 reviews
5 stars
301
4 stars
138
3 stars
88
2 stars
49
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and staff being inattentive or unprofessional.
Inconsistent Quality
Customers expressed dissatisfaction with the quality of food, particularly ice cream and chicken strips, with some items being spoiled or poorly prepared.
Closing Hours
Multiple reviews mentioned the store closing earlier than advertised, leading to frustration among customers who arrived expecting to place orders.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, highlighting specific employees for their excellent service.
JW
JP van der walt
Feb 21, 2026
1.0
The milkshake was spoiled. Very disappointed.
Staff locks the door. Where told to wait in the drive through line for a in store pick up. After 10 minutes 3 other cars left as they didn't get served. Had to call them to unlock the door to pick up my online order.
BE
BOUJEE. ELLE
Feb 13, 2026
1.0
Terrible service. The cashier rang my order up wrong probably because they were DEEP into their phone. And the woman in there tried to argue me down about what I paid for vs. what I ordered. Wouldn’t have minded paying for what I ordered but they rung me up completely wrong and almost tried to refuse me what I did actually ask for. Need to shut this place down.
KK
Kia
Jan 30, 2026
1.0
Closing the store down before you actually close is crazy and me looking through the reviews right now I see they do this very often
RF
Randy Freeman
Jan 17, 2026
2.0
I arrived to the drive thru around 9:10 on a Saturday and after waiting about 7 minutes. I decided to drive around to see if anyone was working which two employees was casually conversing. It was one car at the window so I drove back around to not get a greeting or anything. If they was closed or closing someone could have easily made it clear. As I’m writing this review at 9:31 in their parking lot they are now turning off all of the lights smh! Very unprofessional.
CO
Crystal Owens
Dec 29, 2025
1.0
I ordered through the Dairy Queen app on November 11, 2025 and never received my order or a refund/credit. I usually don’t have problems here, so this was disappointing. I’ve called multiple times and left messages without a response, and when I went into the store I was told they couldn’t help me. Hopefully this can be addressed in the future.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Atlanta?
Dairy Queen Grill & Chill is located at 410 North Ave NE, Atlanta, GA 30308-2501, USA.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 11:00 AM to 9:30 PM, and Sunday from 12:00 PM to 9:30 PM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the location is family-friendly and offers amenities like booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order food online or through a mobile app at this Dairy Queen?
Yes, you can order pickup online at their website, and they offer mobile ordering and rewards through their app with exclusive deals.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient ordering and pickup.
Which nearby restaurants could I visit if I want other fast-food options near Dairy Queen?
Nearby fast-food options include Burger King, Zaxby's, Taco Bell, Lucky China, and Pizza Hut, all within close proximity to Dairy Queen Grill & Chill.
Are there any nearby hotels if I am visiting from out of town?
Yes, nearby hotels include voco The Darwin - Atlanta Midtown and The Darwin Hotel, providing convenient accommodation options near the Dairy Queen.
If I need medical assistance nearby, which places are close to the Dairy Queen location?
Nearby medical facilities include Grady IDP hospital, Ponce De Leon Center, and doctors like Anjali Chaudhari (pediatrician) and Dr Ighovwerha Ofotokun (internal medicine).
Are there other useful stores or services near Dairy Queen Grill & Chill?
Yes, nearby services include Family Dollar for discount shopping, Sherwin-Williams Paint Store for painting supplies, Midtown Tire for automotive needs, and the Paramount Barbershop for grooming.
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Certified March 01, 2026Yext Knowledge Graph
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