Customers frequently reported slow service and rude staff, with many expressing frustration over long wait times and poor customer interactions.
Food Quality
While some customers praised the food, particularly the ice cream and blizzards, others complained about incorrect orders and food quality issues.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others mentioned issues with maintenance.
Operational Hours
Several reviews highlighted confusion regarding the store's operating hours, with reports of early closures and drive-thru only service.
Customer Experience
Positive experiences were noted with specific staff members, but overall customer experience varied significantly, with many expressing dissatisfaction.
JR
Jesse Runner
Nov 5, 2025
1.0
Ignoring customers in the drive thru and not taking orders
ML
Marvetta LB
Oct 13, 2025
5.0
Stopped to fill an unhealthy blizzard craving. Settled for a small cone.
TV
tara van vranken
Sep 27, 2025
2.0
So slow!!!
TP
Tarajee Please
Sep 8, 2025
5.0
Great quality 👌🏾
MG
Matt G
Aug 30, 2025
2.0
The store itself and online says open until 9:30pm on Friday. By 8:40pm, they had turned off the open sign, turned off the DQ sign and the light on the drive thru menu. They took our order but by 9 o’clock, they stopped working the drive thru and ignored people who tried to walk up to the store. It’s not the first time we’ve seen this. There were 3 people working there who clearly tried to deter people from coming for the last hour they were supposed to be open. If you want to close at 8:30, then do it, but don’t have hours that say open until 9:30, have people drive there and employees who clearly don’t want to work past 8:30.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Atlanta?
Dairy Queen Grill & Chill is located at 410 North Ave NE, Atlanta, GA 30308-2501, USA.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 11:00 AM to 9:30 PM, and Sunday from 12:00 PM to 9:30 PM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the location is family-friendly and offers amenities like booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order food online or through a mobile app at this Dairy Queen?
Yes, you can order pickup online at their website, and they offer mobile ordering and rewards through their app with exclusive deals.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient ordering and pickup.
Which nearby restaurants could I visit if I want other fast-food options near Dairy Queen?
Nearby fast-food options include Burger King, Zaxby's, Taco Bell, Lucky China, and Pizza Hut, all within close proximity to Dairy Queen Grill & Chill.
Are there any nearby hotels if I am visiting from out of town?
Yes, nearby hotels include voco The Darwin - Atlanta Midtown and The Darwin Hotel, providing convenient accommodation options near the Dairy Queen.
If I need medical assistance nearby, which places are close to the Dairy Queen location?
Nearby medical facilities include Grady IDP hospital, Ponce De Leon Center, and doctors like Anjali Chaudhari (pediatrician) and Dr Ighovwerha Ofotokun (internal medicine).
Are there other useful stores or services near Dairy Queen Grill & Chill?
Yes, nearby services include Family Dollar for discount shopping, Sherwin-Williams Paint Store for painting supplies, Midtown Tire for automotive needs, and the Paramount Barbershop for grooming.