Chipotle Lavista Northlake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Customers frequently noted that the dining area and food preparation areas were not clean, with reports of dirty tables and unsanitary practices.
Value for Money
Several customers expressed dissatisfaction with the value, citing high prices for small portions and poor quality.
Inconsistent Experience
While some customers praised the food and service, many others reported negative experiences, indicating a lack of consistency at this location.
ER
Ella Rosenblatt
Nov 15, 2025
2.0
Ordered my to go order 30 minutes ahead and it still wasn’t ready, then when I tried talking to workers they ignored me
NI
Narayan Iyer
Nov 14, 2025
2.0
The rice was waaaaay undercooked!!
JL
Janelle Leslie
Oct 7, 2025
1.0
Something needs to be cleaned or the food needs to be cooked properly. There's no way I should be having violent diarrhea without fail, after eating at this restaurant. I know it's tariffs time, but please for the love of mankind, throw out the old food. And why do I need to ask y'all to put food in the plate? Out here skimping on food that being paid for.
EC
Eric Carbone
Oct 3, 2025
2.0
I had not visited Chipotle in awhile. They used to be a "go to" years ago but obviously much has changed. I visited this location for a quick lunch and unfortunately they were training a new person on the line. I ordered a bowl with carne asada and received the most miniscule portion of beef, likely because they harp on the new employees to be super stingy on portions and the supervisor was basically over the girl's shoulder.
I said, "Umm, can I get a little more carne? That was a tiny portion for a $12 bowl." She nervously said, "We can do a double." Not wanting to make a scene with people waiting, I said, "Okay, make it a double."
So I was given a very level, three quarters of serving spoonful of extra beef... For which they charged 6.75 more.
Walked away paying $19 before tax just for the bowl... With meat content that in the past an average normal portion size.
Also, the tiniest kid bag of chips - used to be 70 cents - now 1.60.
$22 tab for this? Never again. Extremely poor value, at least at this location.
L3
Lu 301
Sep 28, 2025
1.0
This chipotle worse one I’ve been to.Give the smallest portion of meat like half spoon barely and beans and rice.I went midday like 4pm.The two girls gave little food.Do not come get chipotle here.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Lavista Northlake serve?
Chipotle offers customizable Mexican-style fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 2078 Henderson Mill Rd NE?
This Chipotle location is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Lavista Northlake provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Mexican Grill Lavista Northlake?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Is the Chipotle Lavista Northlake location LGBTQ friendly?
Yes, this Chipotle welcomes LGBTQ customers.
What is the address and location details for the Chipotle Lavista Northlake?
The restaurant is located at 2078 Henderson Mill Rd NE, Dekalb, Atlanta, GA 30345, inside Publix at Briarcliff Village.
What nearby restaurants can customers visit around Chipotle Lavista Northlake?
Nearby dining options include Wingstreet for pizza, Smoothie King for smoothies, Panera Bread for coffee and bakery items, and Kobe Steakhouse for Japanese and steak dishes.
Are there convenient financial services near Chipotle Lavista Northlake?
Yes, Chase Bank offering banking and ATM services is nearby, which can be convenient for customers needing cash or banking assistance.
What shopping options are close to Chipotle Mexican Grill at Lavista Northlake?
Customers can visit Briarcliff Village shopping center, Party City for party supplies, Shoe Carnival for shoes and clothing, and Dollar Tree for discount shopping nearby.
Does Chipotle Lavista Northlake offer catering and gift cards?
Yes, they provide catering services, catering delivery, and gift cards for purchase.