Chipotle Mexican Grill

3.6
1097 reviews
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About

Mexican Restaurant
Chipotle Perimeter Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
123 Perimeter Ctr W, Atlanta, GA
30346, United States

Hours

Reviews

3.6
1,097 reviews
5 stars
464
4 stars
245
3 stars
107
2 stars
73
1 star
208

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported receiving small portions of food, particularly for to-go orders, leading to dissatisfaction.

Customer Service

Feedback indicates a mix of experiences with staff; while some praised friendly service, others reported rudeness and poor attitudes from employees.

Food Quality

Several reviews mentioned issues with food quality, including cold or undercooked items, and inconsistent freshness.

Cleanliness

There were complaints about the cleanliness of the restaurant, with some customers noting dirty tables and unsanitary conditions.

Management Issues

Customers expressed concerns about management's responsiveness to complaints and the overall management of staff behavior.
  • JS
    Jay smooth
    6 days ago
    1.0
    I was just at this location 11/18/2025 9pm Food was cold I can get pass that but someone fixing food acting like they MAD at the world that where I draw the line. If you are Mad at whoever it may have been just go home it's okay try it again another day when you have a better attitude. 1st time here and the last time. This dude just make you feel uncomfortable.
  • JJ
    Jahnavi
    Nov 16, 2025
    1.0
    Found flies in my Chipotle bowl. Completely unacceptable. This location needs to fix its hygiene standards
  • KK
    Kylia
    Nov 12, 2025
    2.0
    I ordered a cheese only quesadilla and given two tortillas without cheese, as pictured below. I placed this order via the app, because this was during my lunch break, so it was sealed when I picked it up. I cakes the store after discovering the error, but didn't speak to anyone because the phone system is automated. So, I drive back up to the store with the incorrect order in hand as proof and the manager on duty was not pleasant. Yes, my meal was remade, but she didn't apologize for their error or the inconvenience their error caused. Additionally, she didn't attempt to make amends at all. I understand people make mistakes, that wasn't the biggest issue. The issue was how she handled it. As a front line manager or supervisor, anyone in a customer facing job, you should show empathy, especially when the issue was their fault. Moral of the story, double check your mobile orders for accuracy.
  • JG
    JAVIER ALFREDO RODRIGUEZ GALVEZ
    Oct 16, 2025
    2.0
    El servicio pesimo , esta tienda siempre esta sucia , mala atención de parte de los empleados , sirven poco y se molestan si uno le hace cualquier observación, a partr siempre que vengo tengo que estar pendiente de que me cobran por que siempre cobran demas , en comparación de otras tiendas , esta es la peor
  • PL
    Patricia Lofton
    Oct 13, 2025
    1.0
    It was in the evening when we went the food looked dry not good and tasted dry they didn't bring fresh food out when they should have. Never go late in the evening. Over all I would say don't go late in the evening. They should have put more of the food out that they were cooking.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Perimeter Mall?

Chipotle at Perimeter Mall is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill at Perimeter Mall offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.