Chipotle Perimeter Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude and unprofessional behavior from staff, particularly at the register.
Food Quality
There were numerous complaints about food being served cold, undercooked, or with insufficient portions.
Cleanliness
While some customers noted cleanliness improvements, others reported unsanitary conditions and issues with food hygiene.
Inconsistent Portions
Several reviews highlighted inconsistent portion sizes, especially for mobile orders, leading to customer dissatisfaction.
AM
Adriana M
Jan 2, 2026
1.0
An employee named Alira (not sure how to spell it correctly) was HORRIBLE. She was openly rude and disrespectful toward another employee, speaking to him in a hostile and demeaning way in front of customers. She was so disgusting towards him. Alira was also rude and dismissive toward me and my family. Her tone, attitude, and behavior showed a clear lack of professionalism and BASIC respect. She's pathetic. Im sure all of the reviews on here are about the same woman. When I asked her co worker for her name, she snapped at the employee telling her not to give her name out. Too bad, i already got it 🤣 Fix your attitude or find another job that you actually enjoy!!! Ruining peoples days because your upset with your own life. Just sad.
PP
Paul Pudichery
Dec 29, 2025
1.0
I usually didint have a problem here until today I came in during my lunch break and had a horrible experience this tall lady looked at my in disgust when I came to take my order as if I was bothering her, and started yelling at me without any respect demanding when taking my order. I’m almost sure it’s because I’m a brown minority and she tought she didn’t have to respect me the same way you should treat other customers l, as I saw she didn’t have a problem with the other customers. I would recommend management keep an eye on the way their front employees are treating their customers because this is unacceptable. I didn’t get her name but if this happens again I will be sure to and make a formal complaint to management/ and or corporate. Thai has happened many times at other locations as well and I have been silent but I will not allow this to continue further
CK
Cameron Kelpsa
Dec 29, 2025
5.0
The food here is exceptional, and the staff that served you are the friendliest most efficient I’ve ever seen in any chipotle in Metro Atlanta.
SS
sri swaraj
Dec 20, 2025
1.0
I was here a while ago for a takeout. The employee right before the cash counter who was packing the food into the bags was damn rude and unprofessional. The way she responded was so pathetic that you would not take that way even with your worst enemy. She was mean and disrespectful to the lowest grounds and with this kind off employee behavior I feel i would rather starve than come here for a order, it was that pathetic experience.
SS
Sheva Sheva
Dec 19, 2025
1.0
Im too pissed! This Chipotle was very stingy. Its like you're begging to spend your money. You have to tell them "a little more please" on every single food item. I ordered a Barboa bowl and for starters, I only had a little meat but for a little more meat, its extra. When I get to the hospital to eat, I basically have no meat at all! I have nothing but a bunch of fat! Expensive and Disgusting! I did not have time to return it, so I just opted to eat the bowl with no meat. They should be ashamed of themselves.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Perimeter Mall?
Chipotle at Perimeter Mall is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Perimeter Mall offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Atlanta?
It is located at 123 Perimeter Center West, Dekalb, Atlanta, GA 30346, near the Verizon Store.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does this Chipotle location support catering and gift cards?
Yes, they offer catering services and gift cards along with other services like credit card payments.
What type of cuisine does Chipotle Mexican Grill at Perimeter Mall serve?
They specialize in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
How is Chipotle Mexican Grill committed to sustainable and humane food sourcing?
Chipotle uses only 53 real ingredients and sources from farms that follow humane and sustainable practices, serving food without artificial colors, flavors, or preservatives.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include Sweetgreen for vegetarian meals, Your Pie for pizza, and Shane’s Rib Shack for barbecue.
Are there any fitness centers near Chipotle at Perimeter Mall?
Yes, Busy Bodies Gyms and Busy Body-Gyms To Go are nearby fitness centers where you can work out before or after your meal.
What nearby shopping options are available close to Chipotle Mexican Grill at Perimeter Mall?
Ashford Lane shopping center and Running Warehouse, a sporting goods store, are nearby places to explore around your visit to Chipotle.