Chipotle Perimeter Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported receiving small portions of food, particularly for to-go orders, leading to dissatisfaction.
Customer Service
Feedback indicates a mix of experiences with staff; while some praised friendly service, others reported rudeness and poor attitudes from employees.
Food Quality
Several reviews mentioned issues with food quality, including cold or undercooked items, and inconsistent freshness.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers noting dirty tables and unsanitary conditions.
Management Issues
Customers expressed concerns about management's responsiveness to complaints and the overall management of staff behavior.
JS
Jay smooth
6 days ago
1.0
I was just at this location 11/18/2025
9pm Food was cold I can get pass that but someone fixing food acting like they MAD at the world that where I draw the line. If you are Mad at whoever it may have been just go home it's okay try it again another day when you have a better attitude. 1st time here and the last time. This dude just make you feel uncomfortable.
JJ
Jahnavi
Nov 16, 2025
1.0
Found flies in my Chipotle bowl. Completely unacceptable. This location needs to fix its hygiene standards
KK
Kylia
Nov 12, 2025
2.0
I ordered a cheese only quesadilla and given two tortillas without cheese, as pictured below.
I placed this order via the app, because this was during my lunch break, so it was sealed when I picked it up.
I cakes the store after discovering the error, but didn't speak to anyone because the phone system is automated.
So, I drive back up to the store with the incorrect order in hand as proof and the manager on duty was not pleasant.
Yes, my meal was remade, but she didn't apologize for their error or the inconvenience their error caused.
Additionally, she didn't attempt to make amends at all.
I understand people make mistakes, that wasn't the biggest issue. The issue was how she handled it. As a front line manager or supervisor, anyone in a customer facing job, you should show empathy, especially when the issue was their fault.
Moral of the story, double check your mobile orders for accuracy.
JG
JAVIER ALFREDO RODRIGUEZ GALVEZ
Oct 16, 2025
2.0
El servicio pesimo , esta tienda siempre esta sucia , mala atención de parte de los empleados , sirven poco y se molestan si uno le hace cualquier observación, a partr siempre que vengo tengo que estar pendiente de que me cobran por que siempre cobran demas , en comparación de otras tiendas , esta es la peor
PL
Patricia Lofton
Oct 13, 2025
1.0
It was in the evening when we went the food looked dry not good and tasted dry they didn't bring fresh food out when they should have. Never go late in the evening. Over all I would say don't go late in the evening. They should have put more of the food out that they were cooking.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Perimeter Mall?
Chipotle at Perimeter Mall is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Perimeter Mall offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Atlanta?
It is located at 123 Perimeter Center West, Dekalb, Atlanta, GA 30346, near the Verizon Store.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does this Chipotle location support catering and gift cards?
Yes, they offer catering services and gift cards along with other services like credit card payments.
What type of cuisine does Chipotle Mexican Grill at Perimeter Mall serve?
They specialize in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
How is Chipotle Mexican Grill committed to sustainable and humane food sourcing?
Chipotle uses only 53 real ingredients and sources from farms that follow humane and sustainable practices, serving food without artificial colors, flavors, or preservatives.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include Sweetgreen for vegetarian meals, Your Pie for pizza, and Shane’s Rib Shack for barbecue.
Are there any fitness centers near Chipotle at Perimeter Mall?
Yes, Busy Bodies Gyms and Busy Body-Gyms To Go are nearby fitness centers where you can work out before or after your meal.
What nearby shopping options are available close to Chipotle Mexican Grill at Perimeter Mall?
Ashford Lane shopping center and Running Warehouse, a sporting goods store, are nearby places to explore around your visit to Chipotle.