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Brand Certified

Chipotle Mexican Grill

3.6
(808 reviews)

About

Mexican Restaurant
Chipotle Toco Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2963 N Druid Hills Rd NE, Atlanta, GA
30329, United States

Hours

Reviews

3.6
808 reviews
5 stars
357
4 stars
143
3 stars
76
2 stars
60
1 star
172

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty counters and restrooms.

Service Quality

Customers frequently reported poor service, including long wait times and unhelpful staff.

Food Quality

Many reviews mentioned issues with food quality, including cold items, small portions, and missing ingredients.

Staff Attitude

Several customers noted unfriendly or dismissive behavior from staff, impacting their overall experience.

Availability of Ingredients

Customers expressed frustration over the frequent unavailability of key ingredients and menu items.
  • AE
    Angela Eyer
    5 days ago
    2.0
    I ordered food for pickup today for lunch. I had not been to the location in a while and I was surprised by how disheveled it looked. The counters were littered with bits of food and meals were being prepared in the midst of the mess. After receiving my food and getting it home I noticed that one of the bowls was missing two items and both were cold and had small portions. I was so disappointed. I spent $30 for the 2 meals!
  • DD
    Dontcaare
    Feb 1, 2026
    1.0
    Pretty shit
  • CH
    Crystal Hislop
    Jan 22, 2026
    2.0
    Doing my experience today and unfortunately, in the past at other locations, all ingredients are not available on the front line. Employees don’t offer you to wait of the missing item or substituted for something else. I paid $10 a chicken burrito with no cheese?
  • CC
    C H (Cnicole)
    Jan 18, 2026
    3.0
    They are regularly out of meat. Instead of saying they're out they try to give you a half serving in the bowl.
  • JH
    Jin Heo
    Jan 11, 2026
    4.0
    The place & parking were spatious, and food was ready on time -- we did the online order. If you walk in (or place an order) in a peak time, you may wait some minutes. The food was good though.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Toco Hills?

Chipotle Mexican Grill in Toco Hills is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Atlanta?

Chipotle Mexican Grill is located at 2963 N Druid Hills Rd NE, Toco Hills Promenade, Atlanta, GA 30329.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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