Chipotle Toco Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including long wait times, unhelpful staff, and lack of responsiveness.
Food Quality
Many reviews highlighted issues with food quality, including cold or undercooked items, small portions, and unsanitary conditions.
Cleanliness
Numerous customers noted that the restaurant was dirty, with complaints about the kitchen area and dining space.
Inventory Issues
The location often ran out of key ingredients, leading to customer dissatisfaction and complaints about limited menu options.
Staff Attitude
While some staff were praised for their friendliness, many reviews mentioned rude or dismissive behavior from employees.
SW
Sharon Williams
2 days ago
2.0
Chips were stale. Meat ( steak) wasn’t fresh at all. Workers were a little hostile to one another..
AB
andi beat
Dec 30, 2025
3.0
Good but could use some improvement.
SG
Shelly Golding
Dec 26, 2025
5.0
Great Service
AP
Andrew Park
Nov 25, 2025
1.0
Wait almost 30min to get one bowl. hire more people please. Slowest chipotle in entire US 😂
JB
JN&NT Bros
Oct 17, 2025
5.0
The Chipotle was by far the best one I've been to❤️the staff was very nice and the food was fresh and delicious. I ordered my food on 10/13 so 🫶🏾🫶🏾 for all that work that day.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Toco Hills?
Chipotle Mexican Grill in Toco Hills is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Atlanta?
Chipotle Mexican Grill is located at 2963 N Druid Hills Rd NE, Toco Hills Promenade, Atlanta, GA 30329.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Toco Hills provide pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill in Toco Hills online?
You can order online at https://order.chipotle.com/ or use their app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Toco Hills?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill inclusive and welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers as part of their commitment to inclusivity.
What are some nearby restaurants around Chipotle Mexican Grill in Toco Hills?
Nearby dining options include Masti - Indian Street Eats, Wendy's, Taziki's Mediterranean Cafe, and La Parrilla Mexican Restaurant, among others.
Are there convenient banking services close to Chipotle Mexican Grill in Toco Hills?
Yes, Bank of America ATM and Regions Bank are nearby for your banking needs.
What nearby places can I visit before or after dining at Chipotle Mexican Grill Toco Hills?
You can check out Jungle fun, a nearby forest area for outdoor activities, or visit local spots like Juice Bar Druid Hills for smoothies or Menchie's Frozen Yogurt for desserts.