Chipotle Toco Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including long wait times, unhelpful staff, and lack of communication.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, undercooked, or bland food, as well as issues with portion sizes.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty dining areas and food preparation stations.
Ingredient Availability
Customers frequently noted that the location often runs out of key ingredients, leading to dissatisfaction with their orders.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
JB
JN&NT Bros
Oct 17, 2025
5.0
The Chipotle was by far the best one I've been to❤️the staff was very nice and the food was fresh and delicious. I ordered my food on 10/13 so 🫶🏾🫶🏾 for all that work that day.
BB
Beto Boticario
Oct 8, 2025
1.0
Well it's Wednesday oct-8 11:13 am and I been here for more then 10 min trying to get some help from the staff but they're too busy talking and walking around ..
Bad service ...!
GL
Gabby Leigh
Oct 3, 2025
1.0
employees telling customers they should read the sign. Maybe learn how to do inventory & not have a shortage. Why open if you don’t have any chicken, steak or meat to serve. 🤡
JL
Jada Lynch
Sep 22, 2025
1.0
I got Chipotle for the first time yesterday and it was from this location. My order was two bowls chicken/steak and chicken/carne asada.
AA
Angelicah
Sep 4, 2025
5.0
When I saw the 3.6 rating, I was nervous... But for no reason! This steak bowl is perfect. Perfect ratio of everything, fast and friendly service. Whoever was on grill and on prep September 4th 2025... Give them a raise TODAY. This steak is so good, and the guac!? 10/10 isn't good enough. I have to type it out. Ten out of ten!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Toco Hills?
Chipotle Mexican Grill in Toco Hills is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Atlanta?
Chipotle Mexican Grill is located at 2963 N Druid Hills Rd NE, Toco Hills Promenade, Atlanta, GA 30329.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Toco Hills provide pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill in Toco Hills online?
You can order online at https://order.chipotle.com/ or use their app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Toco Hills?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill inclusive and welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers as part of their commitment to inclusivity.
What are some nearby restaurants around Chipotle Mexican Grill in Toco Hills?
Nearby dining options include Masti - Indian Street Eats, Wendy's, Taziki's Mediterranean Cafe, and La Parrilla Mexican Restaurant, among others.
Are there convenient banking services close to Chipotle Mexican Grill in Toco Hills?
Yes, Bank of America ATM and Regions Bank are nearby for your banking needs.
What nearby places can I visit before or after dining at Chipotle Mexican Grill Toco Hills?
You can check out Jungle fun, a nearby forest area for outdoor activities, or visit local spots like Juice Bar Druid Hills for smoothies or Menchie's Frozen Yogurt for desserts.