Chipotle Mexican Grill

3.3
498 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Emory Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1401 Oxford Rd NE, Atlanta, GA
30307, United States

Hours

Reviews

3.3
498 reviews
5 stars
192
4 stars
89
3 stars
38
2 stars
41
1 star
138

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, spoiled ingredients, and inconsistent portion sizes.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful, leading to negative dining experiences.

Cleanliness

The restaurant was often described as dirty, with unclean tables and overflowing trash, contributing to an unpleasant atmosphere.

Order Accuracy

Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Efficiency

While some customers praised the efficiency during busy times, many others reported long wait times and poor management of online orders.
  • CL
    Carson Lam
    6 days ago
    1.0
    they skimp on ingredients.
  • CG
    Clay Goff
    Nov 2, 2025
    1.0
    If I could give this place zero stars I would. I asked the girl at the register about a queso and she was shaking her head and saying she can’t give me free queso assuming that’s what I was asking for. Just a nasty attitude and I don’t know how these folks were hired. I tried to speak to the manager about it and she wouldn’t do anything no either. I highly recommend not going here. Absolutely disgusting.
  • JB
    JN&NT Bros
    Oct 17, 2025
    1.0
    I brought 62 dollars worth of food, 5 burrito bowls for my kids only to get home and find that the black beans were spoiled. The food had a weird taste and we was able to isolate what that taste was and it was the spoiled black beans. My daughter got a stomach ache after.
  • JM
    Jason Morgado
    Oct 12, 2025
    1.0
    Gross is all I can say about this place just gross
  • KB
    Kassi Burnett
    Oct 2, 2025
    3.0
    Usually this chipotle is pretty good, but yesterday, everything was massively under-salted and under-flavored: chips, rice, guacamole. Disappointing. Also, there was a chipotle employee who came out in his chipotle uniform and cut me in line to immediately start ordering his burrito. I could understand if there were a really long line, but he literally stepped between my partner and me to be the immediate one to order. Why didn’t he just make his own burrito? I found that extremely rude and unprofessional. There were only three people in line. If he really wanted someone else to make his burrito, he should have waited like all the paying customers did. My partner then had to wait at the end of the line since we were paying together for him to go through and get his burrito. It slowed the whole line and made things awkward. Bad look, Chipotle. Very bad look.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Emory Village?

Chipotle Mexican Grill is located at 1401 Oxford Rd NE, Dekalb, Atlanta, GA 30307, across from Barnes & Noble.

What are the opening hours for Chipotle Mexican Grill at Emory Village?

Chipotle Emory Village is open daily from 10:45 AM to 11:00 PM.