Chipotle Mexican Grill

3.3
723 reviews
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Business Details

2020 Howell Mill Rd NW, Atlanta, GA
30318, United States
(404) 937-5296
https://locations.chipotle.com/ga/atlanta/2020-howell-mill-rd-nw?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1866
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About

Mexican Restaurant
Chipotle Howell Mill Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2020 Howell Mill Rd NW, Atlanta, GA
30318, United States

Hours

Reviews

3.3
723 reviews
5 stars
283
4 stars
105
3 stars
56
2 stars
70
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Many customers reported issues with food being overly salty, poorly prepared, or lacking in freshness.

Portion Sizes

Several reviews mentioned inconsistent and disappointing portion sizes, often feeling inadequate for the price paid.

Cleanliness

Multiple customers noted that the restaurant was dirty and unkempt, affecting their overall impression.

Mixed Experiences

While some customers praised the service and food quality, many others expressed frustration with their experiences, indicating inconsistency.
  • AZ
    Alexandra Zinger
    Dec 9, 2025
    1.0
    If you want good portions, look elsewhere. I was craving queso and chips when my boyfriend asked if I wanted anything from Chipotle, and I got about 10 chips total in my bag. I’ve never been so disappointed with this place in my life, and we are too far now to go back and get more! Guess i have to waste half my queso!
  • SH
    Shazil Hirani
    Dec 5, 2025
    1.0
    One of the worst experiences I’ve ever had at a Chipotle. The service was unbelievably rude. As I was ordering, the guy behind the counter kept giving me this hostile look, like he was irritated that I was even speaking. He rushed me the entire time and made me feel completely unwelcome, like I wasn’t a paying customer but just someone wasting his time. It was honestly uncomfortable and unprofessional. This location seriously needs better customer service
  • SB
    Sam Bailey
    Dec 2, 2025
    1.0
    Understaffed and very slow
  • JJ
    J Jones
    Nov 26, 2025
    1.0
    Disgusting. Got a veggie burrito bowl and it was straight salt. Also the staff person seemed to be offended because I wanted to wait until he had put his gloves on before I gave him my order.
  • BV
    Bindia Vora
    Nov 16, 2025
    1.0
    Rude terrible customer service!! Learn to treat customer and employees better. Absolutely unacceptable
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Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill on Howell Mill Rd?

The Chipotle Mexican Grill is located at 2020 Howell Mill Rd NW, Ste 39, in Fulton, Atlanta, GA 30318, inside Publix at Howell Mill Village.

What are the opening hours for Chipotle Mexican Grill on Howell Mill Rd?

Chipotle Howell Mill Rd is open daily from 10:45 AM to 11:00 PM.