Chipotle Mexican Grill

3.3
717 reviews
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Business Details

2020 Howell Mill Rd NW, Atlanta, GA
30318, United States
(404) 937-5296
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Howell Mill Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2020 Howell Mill Rd NW, Atlanta, GA
30318, United States

Hours

Reviews

3.3
717 reviews
5 stars
281
4 stars
105
3 stars
56
2 stars
69
1 star
206

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including over-salting, undercooked rice, and poorly prepared ingredients.

Service Attitude

Many reviews highlighted poor customer service, with staff displaying rude or indifferent attitudes, particularly during busy times.

Portion Sizes

Numerous customers expressed dissatisfaction with portion sizes, noting that they were often smaller than expected for the price.

Cleanliness

Several reviews mentioned that the restaurant was unclean, with dirty dining areas and unsanitary conditions.

Inconsistent Experience

While some customers praised the location for good service and food, many others reported consistently negative experiences, indicating a lack of reliability.
  • BV
    Bindia Vora
    Nov 16, 2025
    1.0
    Rude terrible customer service!! Learn to treat customer and employees better. Absolutely unacceptable
  • AJ
    Alexander Johnson
    Nov 5, 2025
    1.0
    Me: I’ll have an orange Poppi and Chips Cashier: (after finishing texting on phone) that’ll be $9.99. hands me strawberry poppi Me: grabs chips and say I got Orange Them: oh I didn’t even ring you up for chips They’re still in there texting.
  • BM
    Beyond Mimi
    Nov 2, 2025
    2.0
    Food is super salty. The meat, peppers, chips & pico.
  • TL
    Tumi Lewis
    Oct 27, 2025
    4.0
    Food was delicious, front line server was a little Put off when I asked for Fresh brown rice... communication is Key to everything! Not only were they running low on brown rice, they were low on black beans, veggies, And sour cream! That's your job to ensure these items are not low...right? The cashier was nice and pleasant, and shared some pertinent information! Not sure if I'll visit This restaurant in the near future!
  • HL
    Handbag Lover
    Oct 18, 2025
    1.0
    Went at 9:20, they were out of everything, food station looked dirty & unkept, and staff had standoffish attitude.
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Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill on Howell Mill Rd?

The Chipotle Mexican Grill is located at 2020 Howell Mill Rd NW, Ste 39, in Fulton, Atlanta, GA 30318, inside Publix at Howell Mill Village.

What are the opening hours for Chipotle Mexican Grill on Howell Mill Rd?

Chipotle Howell Mill Rd is open daily from 10:45 AM to 11:00 PM.