Brand Certified
Chipotle Mexican Grill
3.3(724 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2020 Howell Mill Rd NW, Atlanta, GA
30318, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(404) 937-5296
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ga/atlanta/2020-howell-mill-rd-nw?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1866
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Howell Mill Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
724 reviews
5 stars
284
4 stars
105
3 stars
57
2 stars
70
1 star
208
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of their meals, feeling they did not receive good value for the price.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of attentiveness, and a rushed ordering experience.
Food Quality
Several customers reported issues with food quality, including overly salty dishes, undercooked rice, and unappetizing ingredients.
Cleanliness
Multiple reviews mentioned the restaurant's cleanliness issues, including dirty dining areas and unkempt food stations.
Inconsistent Experience
While some customers praised the location for good food and service, many others reported inconsistent experiences, leading to frustration and disappointment.
- SSShequitta SuttonFeb 15, 20263.0I ordered from door dash and was trying to get the Chipotle sauce with my order but come to find out they don't have the sauce and i couldn't let them know online cause they are not allowed to take it online. so I called the store and the young lady the system online is down and say they don't have the ingredients to make the sauce. Please do better when it comes to things like your sauce that's what makes the Chipotle bowl and burrito. It's sad and im mad.
- JSJoel ScherrFeb 1, 20261.0Not going back here. I just paid $15 for a burrito and they totally screw you on portions. If you're not very hungry or want to lose wait then go here, but i wouldn't recommend it
- KBKricia BrownJan 14, 20265.0My food was good
- AZAlexandra ZingerDec 9, 20251.0If you want good portions, look elsewhere. I was craving queso and chips when my boyfriend asked if I wanted anything from Chipotle, and I got about 10 chips total in my bag. I’ve never been so disappointed with this place in my life, and we are too far now to go back and get more! Guess i have to waste half my queso!
- SHShazil HiraniDec 5, 20251.0One of the worst experiences I’ve ever had at a Chipotle. The service was unbelievably rude. As I was ordering, the guy behind the counter kept giving me this hostile look, like he was irritated that I was even speaking. He rushed me the entire time and made me feel completely unwelcome, like I wasn’t a paying customer but just someone wasting his time. It was honestly uncomfortable and unprofessional. This location seriously needs better customer service
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Howell Mill Rd?
The Chipotle Mexican Grill is located at 2020 Howell Mill Rd NW, Ste 39, in Fulton, Atlanta, GA 30318, inside Publix at Howell Mill Village.
What are the opening hours for Chipotle Mexican Grill on Howell Mill Rd?
Chipotle Howell Mill Rd is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Howell Mill Rd offer pickup and delivery services?
Yes, Chipotle Howell Mill Rd offers both in-store pickup and delivery services.
How can I order food online from Chipotle Howell Mill Rd?
You can order food online using the Chipotle app or through their website at https://order.chipotle.com/.
What type of food and ingredients does Chipotle Howell Mill Rd specialize in?
Chipotle Howell Mill Rd offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their ‘Food with Integrity’ standards.
Is Chipotle Howell Mill Rd LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers and fosters an inclusive environment.
What nearby fast food options are available close to Chipotle Howell Mill Rd?
Nearby fast food options include Jersey Mike's Subs and McDonald's, both conveniently located close by if you're exploring dining choices in the area.
Are there any convenience stores near Chipotle Howell Mill Rd?
Yes, Rite Aid and Walgreens are nearby convenience stores where you can purchase pharmacy items and gifts before or after your visit to Chipotle.
Can I visit any parks near Chipotle Howell Mill Rd?
Yes, Ellsworth Park is a nearby public plaza and park, perfect for a walk or relaxation before or after dining at Chipotle.
What payment methods and services does Chipotle Howell Mill Rd support?
The restaurant accepts credit cards and offers catering, gift cards, and various online ordering and delivery services for customer convenience.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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