Business Details
About
Mexican Restaurant
Chipotle Chastain Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
302 reviews
5 stars
157
4 stars
45
3 stars
23
2 stars
24
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional staff, leading to a negative dining experience.
Food Quality
Numerous reviews highlighted issues with food freshness, portion sizes, and seasoning, with some customers receiving cold or poorly prepared meals.
Order Fulfillment
Several customers experienced problems with their orders, including missing items and incorrect preparation, particularly with online orders.
Cleanliness
There were complaints about unsanitary conditions in the restaurant, including dirty tables and restrooms.
Location Issues
Customers noted inconsistent store hours and difficulties accessing the restaurant, including being forced to order online despite being present.
- AAAlex AdamsDec 14, 20251.0Wanted to order a quesadilla, they told me "Quesadilla is online only". So even though I'm standing right there at the counter they made me log into my phone and download the app and place an order on the app just to get a quesadilla. So dumb!! Then I ordered a side of queso, and the side of queso doesn't come with chips?? So what is the point of ordering the queso if it doesn't even come with chips?? Lmao what a joke!! No clue how Chipotle got so popular if this is how they run their business.
- BBBrodieDec 13, 20252.0Nice kids terrible location
- TPTylor ParisNov 8, 20251.0I won't be back at this location, my chicken bowl was terrible. The rice was mushy and flavorless didn' taste no cilantro and boy the meat was soooo nasty literally no seasoning, it taste like they soaked their meat in water. I'm not a picky eater but this bowl was the nastiest i ever had in all of my years since chipotle came out. Portion size was good though and i had a reward for double chicken so that was a waste. Such a terrible experience i had to call corporate and they gave me two free entrees.
- ELE LSep 17, 20251.0Check your receipt. Queso and Guacamole prices are different.
- TTTSep 14, 20251.0I came at 8:30pm they served me old food after paying $27.. I came back the very next day when they opened back up. The female manager told me she didn’t know if she could do it. Another person picked up the phone and called someone asking them if they could give me fresh food: I had the food with me and my receipt all I was asking for was fresh food. They need to do better with their customer service. This was a horrible experience. I will never be back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Chastain Park offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 4600 Roswell Rd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, it provides both in-store pickup and delivery options.
How can I order from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app linked here: https://chipotle.app.link/Carne-Apple.
What is Chipotle's commitment to food quality and sourcing at this location?
Chipotle prioritizes serving responsibly sourced real food using only 53 real ingredients without artificial colors, flavors, or preservatives, adhering to humane and sustainable farming practices.
What payment methods are accepted at Chipotle Mexican Grill in Chastain Park?
They accept credit cards and offer gift cards as well.
Is the Chipotle Mexican Grill at Chastain Park welcoming to LGBTQ customers?
Yes, the location is welcoming to LGBTQ customers.
What nearby shopping centers are close to Chipotle at 4600 Roswell Rd?
Gateway shopping center is nearby, offering shopping and cinema options, which makes it convenient to combine dining at Chipotle with shopping or a movie.
Are there any nearby beauty or hair salons close to Chipotle Mexican Grill?
Yes, several salons such as Esra Demir, Allure Nail Bar, and Salon Lofts are nearby, making it easy to schedule beauty appointments before or after enjoying a meal at Chipotle.
What other dining options are near Chipotle Mexican Grill at Chastain Park?
Nearby dining options include Cheeky Taqueria for Mexican cuisine, Big B's Fish Joint for seafood and American fare, Santorini Taverna for Greek and Mediterranean food, and Taka Sushi Restaurant for Japanese cuisine.