Business Details
About
Mexican Restaurant
Chipotle Lenox Mall Food Court is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
298 reviews
5 stars
121
4 stars
36
3 stars
30
2 stars
28
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including old or undercooked ingredients, and incorrect orders.
Portion Sizes
Several reviews mentioned stingy portion sizes, particularly for proteins, leading to dissatisfaction.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty workstations and food handling practices.
Management Issues
There were multiple mentions of poor management and lack of responsiveness to customer complaints, contributing to a negative dining experience.
- AOA OD2 days ago1.0They charge for chips when you order a queso. I had to pay $8 for queso and $4 for chips. I’ve never seen that from any Mexican restaurant. Idk if this is a franchise or corporate store, but y’all should be ashamed of yourselves.
- RMR MattDec 27, 20251.0This chipotle is absolutely horrible. Anyone that frequents Chipotle knows that in the morning hours they use the old meats from the day before 🤢 yesterday December 26 I went around 1 PM and they still had the old meats from the day before. Except on Christmas Day (the day before) the restaurant wasn’t open. So basically they were serving 48 hour old meats. And the girl managing, I think her name is Monica, was extremely rude yesterday and always. Also why is there no cups of water at this chipotle like every other location in the US?
- WAWyntress AbrahamSep 21, 20252.0I didn't really care for their lack of customer service.
- AMAbhiraj MangrolaSep 17, 20251.0I’ve been a loyal Chipotle fan for years, but my recent experience at the Lenox Square Mall location was extremely disappointing. I ordered my usual chicken bowl and got about half the chicken portion I’m used to. When I asked for a little more, I was told I’d have to pay an extra $3-4 just for the standard portion. On top of that, the employee serving the protein was incredibly rude. I greeted her with a simple “hi,” and she didn’t respond at all, making the interaction feel very cold. In contrast, the second employee who was serving the sauces and sour cream was friendly and greeted me back with a smile. It really highlighted the difference in customer service. This experience was a letdown, and I hope they make some improvements.
- ABAaron BrannonAug 29, 20251.0They have the worse customer service and they are dirty!! I literally watch a lady wipe up all the food off the counter then stuck her hand in the cheese and lettuce and looked at me crazy when I told her I didn’t want it anymore. New workers and needed immediately.
Frequently Asked Questions About Chipotle - Lenox Mall Food Court
Where is Chipotle - Lenox Mall Food Court located?
Chipotle - Lenox Mall Food Court is located inside the Food Court at Lenox Mall, 3393 Peachtree Rd, Ste 1017A, Atlanta, GA 30326.
What are the operating hours of Chipotle at Lenox Mall Food Court?
The restaurant is open Monday to Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Chipotle - Lenox Mall Food Court offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle at Lenox Mall Food Court?
You can order online through their official website at https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
What type of food does Chipotle at Lenox Mall offer?
They offer a customizable Mexican menu featuring burritos, bowls, quesadillas, tacos, and salads, made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle - Lenox Mall Food Court LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers and is inclusive to all.
What nearby food options are available alongside Chipotle in Lenox Mall Food Court?
Nearby options include Cajun Supreme and Lenox Dining Pavilion (Food Court), as well as Häagen-Dazs for ice cream treats within the mall.
What shopping centers are close to Chipotle at Lenox Mall?
Lennox Square Shopping Centre and Atlanta Mall are nearby shopping centers offering a variety of stores and dining options.
Which specialty stores nearby could I visit after dining at Chipotle in Lenox Mall?
You could visit Garrett Popcorn Shops for specialty snacks or Archer Paper Goods Lenox for arts and crafts supplies.
Are there any beauty and fashion stores near Chipotle at Lenox Mall?
Yes, nearby stores include Icing, Aveda Store, Aveda Experience Center, Brahmin, Sperry, Saucony, and Urban Outfitters.