As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent service speed, with some experiencing long waits for food, while others praised quick service.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others reporting rude or unprofessional behavior.
Operational Issues
Many reviews highlighted frequent operational problems, including being closed during posted hours, unavailability of menu items, and issues with the ordering system.
Cleanliness
Several customers expressed concerns about cleanliness and sanitation practices at the location.
PH
Pierre Hibbler
Oct 28, 2025
5.0
I have been a frequent visitor of this fast food place and they usually are very quick with the service and the food is made right the first time.
RS
Rich Smith
Oct 23, 2025
5.0
Great Customer Love the new management there. Please look so clean every time I visit.
DD
Dylan DeLeon
Oct 19, 2025
4.0
I don’t understand why there’s so many bad reviews!
Food was great! We got the bacon burger, chicken tenders, fries, and mozzarella sticks.
Everything was good, especially the burger!
The wait for our food was long, I will say that, and the shake machine was down (like many others said.)
But overall, good first experience!
LA
Lakeisha Allison
Oct 5, 2025
5.0
My food was hot and tasted fresh. Also, the guy working the drive thru was so nice and my food was ready pretty quick for it to be later in the night.
VS
VICTORIA SANDOVAL
Sep 23, 2025
1.0
Google says it opens at 10am, drove up at 10:05am and a young lady comes on the speaker to say they’re not open yet and to give them 15 minutes. Understandable, maybe they’re still getting things ready and turning machines on. I pull away and park nearby and come back at 10:30am. This time, a young man comes on the speaker and says, “no, we’re not open yet.” Very disappointing.