As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Feedback on customer service is mixed; while some employees are praised for being friendly and professional, many reviews highlight rude staff and poor service experiences.
Food Quality
Food quality is inconsistent; while some customers report fresh and hot food, others complain about cold, old, or poorly prepared items.
Cleanliness
The restaurant's cleanliness is a significant concern, with multiple reviews mentioning dirty conditions and a need for maintenance.
Speed of Service
Service speed is frequently criticized, with many customers noting long wait times and slow drive-thru operations.
Atmosphere
The overall atmosphere is described as uninviting and in need of improvement, with comments about the exterior and general upkeep.
GC
Graciela Carlton
Feb 24, 2026
5.0
Jason is absolutely amazing and his customer service is unmatched! And the food is always made to order always super fresh . Jason thank you for bringing outstanding customer service to Donald Lee Hollowell! You are certainly appreciated
**Follow up**I ordered on the app this time. The lady at the window was nice. My order was ready. If I could suggest one thing it would be to at least hire someone who is friendly and smiles.Jason is the only one that has personality and looks like he likes his job. I live in the area and frequent this location often.
GL
gwen love
Jan 26, 2026
1.0
I love checkers but HATE I went to this one. I should've known better but this is WHAT I get. NASTY!! I was picking up an order and decided to order myself something. Presentation is everything and the outside of the restaurant is horrible. The parking lot is trashy and they dont clean their windows. How do they pass inspections?? The service was fast BUT the food was cold so that let's me know it was already made. The drink tasted like mold, that means they DONT OR HAVENT CLEANED their drink nozzles in a LONG TIME. The cashier wasnt rude but you can tell she didn't want to be there. PLEASE OWNERS, dont let a good franchise like this go to waste!! Thanks
KK
King
Jan 1, 2026
1.0
HORRIBLE HORRIBLE CUSTOMER SERVICE NEW YEARS EVE NIGHT SHIFT ESPECIALLY THE SHIDT LEAD DEFINITELY NEED A NEW LEAD
DK
Dutch Kleinberg
Dec 31, 2025
1.0
Drive through isnt n moving at all im tired of poor service in Atlanta area why do we have to suffer poor customer service just living in this area do better pay better and get more money everyone here needs to be fired start all over or just be the worst checkers in GA
What are the opening hours for Checkers at 2641 Donald Lee Hollowell Pkwy NW in Atlanta?
Checkers is open daily from 10:00 AM. It closes at 2:00 AM Monday through Wednesday and Sunday, and at 3:00 AM Thursday through Saturday.
Does Checkers at this location offer late-night dining options?
Yes, Checkers serves late-night meals and is open until 2:00 AM or 3:00 AM depending on the day.
What payment options are accepted at this Checkers location?
You can pay using American Express, Cash, Check, MasterCard, and Visa at this Checkers location.
Is there a drive-thru service at Checkers on Donald Lee Hollowell Pkwy?
Yes, this Checkers location features a drive-thru service for convenient ordering and pickup.
Can I place an order online for delivery from Checkers at 2641 Donald Lee Hollowell Pkwy NW?
Yes, you can order for delivery through their website or third-party platforms like DoorDash.
What is the dress code for customers at Checkers?
The attire at Checkers is casual, making it comfortable for a quick meal or late-night snack.
Are there any nearby convenience stores where I can shop before or after visiting Checkers?
Yes, nearby convenience stores include Pic N Pay, Chevron Food Mart, and Buy Low Super Market which you can visit conveniently before or after dining at Checkers.
What automotive services are available close to Checkers at Donald Lee Hollowell Pkwy?
Nearby automotive services include Lawson Auto Center for repairs and car sales, Divine Auto Tires & Wheels, New Era Auto Brokers, LLC, and Fix Yo Lemon for tire and repair services.
Are there any nearby restaurants offering different cuisines near Checkers?
Yes, nearby dining options include Smashing Eats ATL for Southern and African cuisine, Hans Chinese Food and Chicken Wings, Han's Chinese Food, and Lucky Panda for Asian and chicken dishes.
How can nearby stores like Metro by T-Mobile or Poly-Plex Pharmacy complement my visit to Checkers?
After enjoying a meal at Checkers, you can conveniently visit Metro by T-Mobile for mobile phone needs or Poly-Plex Pharmacy for health and medical supplies, both located nearby on Donald Lee Hollowell Pkwy.
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