Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
141 reviews
5 stars
87
4 stars
10
3 stars
13
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, particularly highlighting the manager, Jose, for his excellent service.
Food Quality
Feedback on food quality was mixed; while some enjoyed the cheesesteaks, others found them bland, under-seasoned, or poorly prepared.
Service Speed
Several reviews noted slow service, particularly during busy times, which detracted from the overall experience.
Pricing Concerns
Customers expressed concerns about pricing, feeling that the food was overpriced for the quality received.
- CCCece2BeautifulJan 3, 20261.0Unfortunately today was thee last straw, working in a mall for 4 years and they never can keep the same staff. Today I paid for a regular and the amount of meat was definitely for a small. Then proceeded to tell me you have to pay for extra meat. They havent cleaned the counters any since opening, wasted pop and paper scattered everywhere. And to top it off the person who rang my order handed me a dripping cup. Im overly done with Lenox food court. Its a billion dollar mall with thee worst customer service.
- AFAdonus FitzpatrickNov 30, 20253.0Ok, the ONLY reason for the 3 stars was food! The customer service from Daniela and team was super and that’s what saved it from being lower stars! I ordered a Philly combo, everything on it with extra mushrooms. I’m not saying it’s the cooks fault because that’s the training they received, but let’s break it down. -Meat portion -SEASONING needed (Fries too) -Nice portion of fries Overall, if you don’t mind under seasoned food it’s for you. If you know what a Philly should taste like, this place is not for you. Again, the team was amazing and had great customer service! Good Day!
- ASAmin SakzadNov 28, 20253.0Average Philly cheese steak
- TSTim SmithSep 26, 20251.0Not recommended. Just horrible. Greasy, not very good tasting sandwich. Hardly any meat on one of the two purchased- literally barely covered any of the bread. The other was prepared totally wrong and when brought to their attention, the worker literally pulled some of the toppings off and handed it back. Unacceptable
- CNCurtis NortonAug 16, 20255.0Great cheesesteak!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Lenox Square Mall?
Charleys Cheesesteaks is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 7:00 PM.
Is Charleys Cheesesteaks at Lenox Square Mall open for delivery?
No, Charleys Cheesesteaks does not offer delivery services at this location; delivery is closed every day.
Does Charleys Cheesesteaks have drive-through service?
No, the drive-through service is closed every day at this location.
Can I place an order for pickup at Charleys Cheesesteaks?
Pickup service is currently not available; it is closed every day at this location.
Is takeout available at Charleys Cheesesteaks at Lenox Square Mall?
Takeout service is closed every day; currently, there is no takeout available at this location.
What forms of payment are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 3393 Peachtree Rd., NE, Atlanta, GA 30326, USA, inside Lenox Square Mall.
What popular stores can I visit near Charleys Cheesesteaks in Lenox Square Mall?
Near Charleys Cheesesteaks you can visit Henri Bendel for fashion accessories, Macaron Queen bakery, and Pottery Barn Kids for home goods.
Are there any convenient coffee shops near Charleys Cheesesteaks at Lenox Square Mall?
Yes, Capital One Café is nearby and offers banking services along with coffee, which is great for a quick break before or after your meal.
How can nearby retail stores enhance my visit to Charleys Cheesesteaks at Lenox Square Mall?
Shoppers can enjoy a meal at Charleys Cheesesteaks while exploring nearby clothing stores like Banana Republic, Ann Taylor, and LOFT, making it convenient to dine and shop in one trip.