Customer experiences with service quality are mixed; while some praised the staff for being friendly and helpful, others reported poor service, inattentiveness, and long wait times.
Food Quality
The food quality received positive feedback for being fresh and delicious, but there were complaints about portion sizes and availability of certain items.
Staff Attitude
Several reviews highlighted the inconsistency in staff attitudes, with some customers noting friendly and accommodating service, while others experienced rudeness and lack of engagement.
Cleanliness
The establishment is generally reported as clean and well-maintained, contributing positively to the dining experience.
EP
Elissa Pancoe
1 day ago
1.0
20 dollars for a small drink and half empty bowl of cold rice and cold tough meat. How on earth is this place popular? And when I took the temperature this was the rice, not the cold ingredients. Absolute waste of money.
LJ
L Mechelle Johnson
1 day ago
5.0
Hi, I came to this location while waiting on a family member at Emory Hospital. The service was efficient, timely and friendly. Two young ladies assisted me Jada and Sierra or Sira, I believe. Cava is always pleasant. They were extremely helpful, because I was asking so many questions!
LK
Loren Kelley
5 days ago
5.0
This is my favorite cava in the city it’s clean, they have super friendly service and they make the bowls with care thanks Faith and Mercedes!
MS
Maxeval Sabian
5 days ago
5.0
Sk did a fantastic job. Friendly and a joy to interact with. I will be back and recommend getting the pita chips with your order.
AM
Ashley Mays
6 days ago
5.0
My first time going to Cava and the food was great! The atmosphere was great, the workers were kind and helpful - made great suggestions on food. Everything went well!