Most customers praised the staff for their friendliness, professionalism, and excellent service, with specific mentions of employees like Riah, Quin, and Ashe.
Food Quality
While many reviews highlighted the freshness and taste of the food, there were complaints about inconsistent portion sizes and occasional issues with food preparation.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing to a positive dining atmosphere.
Management Issues
Some customers reported negative experiences with management, citing rudeness and unprofessional behavior that impacted their overall experience.
SW
Samaira Wilson
Jan 2, 2026
5.0
Loved my experience, the staff was so nice! Shae is the best and happily helped me put together my bowls. 🍽️ Will come back!
ZM
Zarria McDowell
Jan 1, 2026
1.0
the worst cava i ever been to $10.50 for some side sauces is crazy ! and whatever man or manager that’s one duty right now as in 5:44 jan 1st 2026 was very rude and he gone mush my hand bc i pointed over the window at what i wanted so unprofessional and ill never be back. ! the man who was on front cash
JJ
jaybrion jones
Dec 29, 2025
5.0
Nicole was amazing today, her energy & care was great! She went above & beyond bringing me fresh pita chips to the table. We need more of her energy in this buckhead location. Side note: keep the km in the back his attitude is not fit for front of house.
CH
Chaundra Holland
Dec 22, 2025
5.0
The staff were very welcoming upon arrival, the freshness of the food was unmatched !! It’s always a great experience at this particular Cava. Ashe who made my bowel was very knowledgeable in the product and gave great suggestions will definitely be back !!!
YB
Yolanda Browne
Dec 19, 2025
1.0
12.19.15 - The service from the black cashier (with the blue bandanna) was awful and she was very rude! I asked her for some hot pita chips and she instantly had an attitude. Once the chips were done, she placed them on a nasty 🤢 clipboard. I did notice that when a white female asked for hot pita chips, she was more accommodating even brought them out to her on a tray. This is unacceptable, all customers should be treated with respect. Maybe she needs to find another job that doesn’t involve customer service.