Food Quality
While many customers praised the flavor and authenticity of the dishes, there were significant complaints about inconsistency, blandness, and issues with specific items like oxtails and patties.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and problems with order accuracy.
Ordering Experience
Customers frequently reported issues with online ordering, including missing items, unavailability of menu items, and lack of communication regarding order status.
Value for Money
Some patrons felt the portions were generous and reasonably priced, while others criticized the quality relative to the cost.