Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Food Quality
Many customers reported issues with food quality, including cold, dry, or improperly cooked items, as well as missing sauces and sides.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and difficulties with online ordering.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and atmosphere, others noted that the service environment felt unwelcoming and disorganized.
MC
Matthew Cohen
Jan 4, 2026
1.0
This place absolutely sucks. Spent $100 ordering Uber eats. You don’t even get free sauces with your wings anymore. I pay for six extra sauces and guess what not a single freaking sauce with my order. I’d like to know how I should eat any of my order without a freaking sauce
SM
Sweet meat
Nov 25, 2025
1.0
The worst customer service
SO
Shaneka Obryant
Nov 14, 2025
4.0
Great food, professional staff, and clean store!
AH
Andre H.
Nov 3, 2025
1.0
On the night of Halloween, October 31st going into early morning of November 1st, I placed an online order from Buffalo Wild Wings totaling $26.44 for pickup at 2:20 A.M. The restaurant clearly shows that it closes at 3:00 A.M., so I arrived early at 2:15 A.M. only to find the doors locked.
A worker inside refused to let me in, stating they were “closed for the night.” I explained that I had already paid for my order and showed my confirmation number, but he said his manager told him not to open the door for anyone. When I asked to speak with the manager, he went back, returned, and told me that no one was coming out and that we needed to leave.
I wasn’t the only one left outside, multiple Uber Eats and DoorDash drivers were also waiting to pick up food orders that had already been paid for. None of us were given any explanation, and our money was simply taken while the staff ignored us. I was told by patrons outside that this happens regularly.
On Sunday, November 2nd, I went back to the restaurant to speak to a manager. The manager on duty told me there was nothing she could do since she wasn’t the one who worked that night, and that I’d have to wait to speak to that specific manager for any kind of refund or resolution. I was even told I’d have to pay for another order if I wanted food that day.
This entire experience was completely unacceptable and disheartening. I’ve always been a loyal Buffalo Wild Wings customer, but this situation was handled with no professionalism or accountability. I’ve yet to receive a refund or any resolution. I am truly disappointed with this location. I would not recommend this location until serious improvements are made to staff training, communication, and overall customer care.
MB
Miss BabyCakes
Oct 30, 2025
1.0
It’s sad that I was told to that I had to buy food to use the restroom. The lady was rude & I can’t even eat that type of food. I shouldn’t be forced to buy food just to use the restroom.
Frequently Asked Questions About Buffalo Wild Wings 'GO'
What are the operating hours of Buffalo Wild Wings 'GO' in Atlanta?
Buffalo Wild Wings 'GO' is open Monday through Thursday and Sunday from 11:00 AM to 2:00 AM, and on Friday and Saturday from 11:00 AM to 3:00 AM.
Where is Buffalo Wild Wings 'GO' located?
It is located at 68 5th St NW, Atlanta, GA 30308, USA.
How can I contact Buffalo Wild Wings 'GO' in Atlanta?
You can reach them by phone at +1 404-905-5010.
What type of cuisine does Buffalo Wild Wings 'GO' offer?
Buffalo Wild Wings 'GO' is a chicken wings restaurant specializing in wings and related dishes.
Does Buffalo Wild Wings 'GO' in Atlanta have an official website?
Yes, their website is https://www.buffalowildwings.com/locations/us/ga/atlanta/68-5th-street-nw/sports-bar-1936/.
Is there a Buffalo Wild Wings location near Buffalo Wild Wings 'GO' at 68 5th St NW?
Yes, there is another Buffalo Wild Wings nearby, also categorized as a chicken restaurant, American restaurant, and bar.
What dining options are available near Buffalo Wild Wings 'GO'?
Nearby, you can find Waffle House for breakfast and brunch, Chuck's Famous sandwich shop, Moe's Southwest Grill for Tex-Mex, Asian Fusion restaurant, and Tin Drum Asian Kitchen among others.
Are there educational institutions near Buffalo Wild Wings 'GO' in Atlanta?
Yes, Georgia Institute of Technology, Georgia Tech Professional Education, Georgia Tech OMS Cybersecurity, and Georgia Quick Start are all nearby educational facilities.
What entertainment or event venues are close to Buffalo Wild Wings 'GO'?
Nearby venues include AiMA event space, Georgia Tech Hotel and Conference Center, Anthem Innovation Studio, and The Canteen food court.
Can I find a hair salon near Buffalo Wild Wings 'GO'?
Yes, Great Clips, a beauty and hair salon providing hair extensions, is located nearby.