Numerous customers reported long wait times for service, lack of attention from staff, and poor customer service experiences.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with specific complaints about wings and burgers.
Staffing Problems
Several customers noted that the restaurant appeared understaffed, leading to delays and inadequate service.
Mixed Experiences
While some patrons had positive experiences with specific staff members, many others expressed disappointment with the overall service and management.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the vibe while others noted cleanliness issues and a lack of attentiveness from staff.
AP
A P
Nov 17, 2025
4.0
Great place for watching sports and eating wings. We went in to buy some spicey rubs to use at home so the place was empty.
DT
Devan Tolbert
Nov 2, 2025
1.0
I walked in to your Cumberland Mall location to the to go station to place an order. I did visual for about 4 employees to see me and no one came over to say anything. Then about 5 minutes the server that initially saw me came over to ask if I've been helped...... how when you been watching me the entire time, yet couldn't bother to stop sweeping. Then once I was helped THEN two other employees wanted to come to the front! Terrible, trifling, and had customer service! This was Sunday, November 2nd around 905pm..... and it was not busy
CJ
Charity Jackson
Nov 1, 2025
2.0
….idk if the bartender was having an off night but sis attitude was horrible!! From the moment we walked in we wasn’t greeted nicely. A simple “can I get you something to drink?” She never smiled EVER and looked like she was over it. My friend ordered wet lemon pepper wings and they were so dry! She had to get sauce on the side. My wings were 1/2 medium 1/2 garlic honey. It’s like the medium ones were cold but the honey garlic was hot like make it make sense. Zee was not personable and didn’t even offer to rectify the situation or get a remake. She simply threw them in the trash, snatched our old ticket out the glass and updated it. Never saw a manager or anything .She never checked back to see how things were; other guests were waiting a while for drinks. As someone who has been a bartender for 10 years you would think a full bar would be exciting as that’s the money!! But far from that with her!! Might return but definitely not if she’s at the bar. Potato wedges are always a hit which is why I gave it 2 stars.
SA
Shavonn A.
Oct 14, 2025
5.0
Nice, chill vibes this evening with Charles. Suggestive selling, great recommendations. I appreciate excellent service!
MM
Maya M
Sep 30, 2025
1.0
ordered an order for pickup and they gave us the wrong wings. had to drive all the way back for our order and had to wait over 10 minutes just to be greeted.
Frequently Asked Questions About Buffalo Wild Wings
What is Buffalo Wild Wings known for?
Buffalo Wild Wings is known for award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
Where is Buffalo Wild Wings located?
Buffalo Wild Wings is located at 2860 Cumberland Mall SE, Ste. 1630, Atlanta, GA 30339, USA.
What are the operating hours of Buffalo Wild Wings?
The restaurant is open Monday to Wednesday from 11:00 AM to 1:00 AM, Thursday to Saturday from 11:00 AM to 2:00 AM, and Sunday from 11:00 AM to midnight.
How can I contact Buffalo Wild Wings in Atlanta?
You can contact Buffalo Wild Wings at +1 770-435-4275.
Does Buffalo Wild Wings have a website for more information?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/ga/atlanta/2860-cumberland-mall-se/sports-bar-1409/.
What type of cuisine does Buffalo Wild Wings serve?
Buffalo Wild Wings serves American cuisine focusing on chicken wings and sports bar offerings.
Are there any nearby clothing stores to Buffalo Wild Wings at Cumberland Mall?
Yes, nearby clothing stores include American Eagle, ALDO, The Children's Place, True Religion, and The Superior Shop, ideal for shopping before or after your meal.
What other dining options are available near Buffalo Wild Wings at Cumberland Mall?
Nearby dining options include Burger King, Fresh To Order, Stoney River Steakhouse and Grill, Sbarro, Farmers Basket, Pei Wei Asian Express, Tokyo Express, Cinnabon, Great American Cookies, GW Gyro & Wings, Auntie Anne's, and Mandarin Express, giving you a variety of cuisines to explore.
Is there a car rental service near Buffalo Wild Wings at Cumberland Mall?
Yes, Avis Car Rental is nearby, offering car and truck rentals which can be convenient if you're visiting the area or need transportation.
Are there any entertainment or specialty shops near Buffalo Wild Wings?
Yes, nearby specialty shops include GameStop for games and toys, Locker Room by Lids and Lids for hats, and nail salons like Nail Spa for personal care.