Numerous reviews highlighted slow, inattentive, or rude service, with many customers waiting excessively long to be seated or served.
Food Quality
Several customers reported receiving cold or poorly prepared food, with complaints about incorrect orders and lack of flavor.
Staffing Problems
Many reviews mentioned the restaurant being understaffed, leading to long wait times and poor customer experiences.
Mixed Experiences
While some customers praised individual staff members and had positive experiences, these were overshadowed by the overall negative feedback regarding service and food.
BG
Ben G
Jan 5, 2026
5.0
I love this B Dubs. It's huge and super clean and very modern. Tons of TVs.
I don't know why some people hate on the food. I think the food here is terrific. I honestly think B Dubs makes one of the best burgers in town.
The wings and sauces are excellent as well.
I honestly think everything on the menu is at least pretty good and the prices are excellent.
Plus if you get lucky you might meet Jason Kelce or a Burger Loving Buffalo with Wings. lol!
Kisha is awesome!
DM
Diana Mendez
Dec 29, 2025
1.0
We came here to eat wings, but the experience was very disappointing. The food was served cold, and the waitress had a slow attitude throughout the service. We ordered 15 wings, and it took more than 30 minutes for them to come out. By the end, we were already frustrated. To make things worse, when we asked for the bill, they tried to charge us for wings that were never even brought to our table. Very poor service overall
SW
Sam W.
Dec 29, 2025
2.0
Standard BW atmosphere, but this has gotta be the most chronically understaffed BW restaurant ever. Tried it at various times at various days of the week and there is somehow always a wait, even if the restaurant is 90+% empty. Staff also generally seems tired and/or less than friendly.
LD
Linda Diebel
Dec 27, 2025
1.0
Came in to a half empty restaurant. Tried to seat our party of 9 at two separate tables. We requested to sit together. They sat us shortly. Waited over 20 minutes while servers argued at the host stand, presumably about who had to serve us.we were never acknowledged. No water, no- be right with you, nothing… This felt racially motivated.
TM
Tracey McGee
Dec 23, 2025
1.0
I ordered mixed wings and they took it upon themselves to give me all drumsticks. Not even one wing. That is ridiculous. You don't give someone something they are not expecting. At least ask the customer if that is ok.
Update:
They tell you to fill out the information on the website so they can make it right, but nothing happens. No one has contacted me. They are just responding to make it seem like they care. Count your days. You'll be closed soon. People are tired of wasting money on these restaurants and will not give you another chance to take their money.
Frequently Asked Questions About Buffalo Wild Wings
What is Buffalo Wild Wings known for?
Buffalo Wild Wings is known for award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
Where is Buffalo Wild Wings located?
Buffalo Wild Wings is located at 2860 Cumberland Mall SE, Ste. 1630, Atlanta, GA 30339, USA.
What are the operating hours of Buffalo Wild Wings?
The restaurant is open Monday to Wednesday from 11:00 AM to 1:00 AM, Thursday to Saturday from 11:00 AM to 2:00 AM, and Sunday from 11:00 AM to midnight.
How can I contact Buffalo Wild Wings in Atlanta?
You can contact Buffalo Wild Wings at +1 770-435-4275.
Does Buffalo Wild Wings have a website for more information?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/ga/atlanta/2860-cumberland-mall-se/sports-bar-1409/.
What type of cuisine does Buffalo Wild Wings serve?
Buffalo Wild Wings serves American cuisine focusing on chicken wings and sports bar offerings.
Are there any nearby clothing stores to Buffalo Wild Wings at Cumberland Mall?
Yes, nearby clothing stores include American Eagle, ALDO, The Children's Place, True Religion, and The Superior Shop, ideal for shopping before or after your meal.
What other dining options are available near Buffalo Wild Wings at Cumberland Mall?
Nearby dining options include Burger King, Fresh To Order, Stoney River Steakhouse and Grill, Sbarro, Farmers Basket, Pei Wei Asian Express, Tokyo Express, Cinnabon, Great American Cookies, GW Gyro & Wings, Auntie Anne's, and Mandarin Express, giving you a variety of cuisines to explore.
Is there a car rental service near Buffalo Wild Wings at Cumberland Mall?
Yes, Avis Car Rental is nearby, offering car and truck rentals which can be convenient if you're visiting the area or need transportation.
Are there any entertainment or specialty shops near Buffalo Wild Wings?
Yes, nearby specialty shops include GameStop for games and toys, Locker Room by Lids and Lids for hats, and nail salons like Nail Spa for personal care.