Buffalo Wild Wings

3.1
2353 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2860 Cumberland Mall SE, Atlanta, GA
30339, United States

Hours

Reviews

3.1
2,353 reviews
5 stars
728
4 stars
400
3 stars
261
2 stars
201
1 star
763

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, lack of attention from staff, and poor customer service experiences.

Food Quality

Many reviews mentioned cold, overcooked, or poorly prepared food, with specific complaints about wings and burgers.

Staffing Problems

Several customers noted that the restaurant appeared understaffed, leading to delays and inadequate service.

Mixed Experiences

While some patrons had positive experiences with specific staff members, many others expressed disappointment with the overall service and management.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the vibe while others noted cleanliness issues and a lack of attentiveness from staff.
  • AP
    A P
    Nov 17, 2025
    4.0
    Great place for watching sports and eating wings. We went in to buy some spicey rubs to use at home so the place was empty.
  • DT
    Devan Tolbert
    Nov 2, 2025
    1.0
    I walked in to your Cumberland Mall location to the to go station to place an order. I did visual for about 4 employees to see me and no one came over to say anything. Then about 5 minutes the server that initially saw me came over to ask if I've been helped...... how when you been watching me the entire time, yet couldn't bother to stop sweeping. Then once I was helped THEN two other employees wanted to come to the front! Terrible, trifling, and had customer service! This was Sunday, November 2nd around 905pm..... and it was not busy
  • CJ
    Charity Jackson
    Nov 1, 2025
    2.0
    ….idk if the bartender was having an off night but sis attitude was horrible!! From the moment we walked in we wasn’t greeted nicely. A simple “can I get you something to drink?” She never smiled EVER and looked like she was over it. My friend ordered wet lemon pepper wings and they were so dry! She had to get sauce on the side. My wings were 1/2 medium 1/2 garlic honey. It’s like the medium ones were cold but the honey garlic was hot like make it make sense. Zee was not personable and didn’t even offer to rectify the situation or get a remake. She simply threw them in the trash, snatched our old ticket out the glass and updated it. Never saw a manager or anything .She never checked back to see how things were; other guests were waiting a while for drinks. As someone who has been a bartender for 10 years you would think a full bar would be exciting as that’s the money!! But far from that with her!! Might return but definitely not if she’s at the bar. Potato wedges are always a hit which is why I gave it 2 stars.
  • SA
    Shavonn A.
    Oct 14, 2025
    5.0
    Nice, chill vibes this evening with Charles. Suggestive selling, great recommendations. I appreciate excellent service!
  • MM
    Maya M
    Sep 30, 2025
    1.0
    ordered an order for pickup and they gave us the wrong wings. had to drive all the way back for our order and had to wait over 10 minutes just to be greeted.

Frequently Asked Questions About Buffalo Wild Wings

What is Buffalo Wild Wings known for?

Buffalo Wild Wings is known for award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

Where is Buffalo Wild Wings located?

Buffalo Wild Wings is located at 2860 Cumberland Mall SE, Ste. 1630, Atlanta, GA 30339, USA.