Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback on customer service is mixed, with some praising friendly staff while others report poor service and long wait times.
Food Quality
Food quality is inconsistent, with reports of undercooked chicken, old fries, and missing items from orders.
Cleanliness
Several reviews mention cleanliness issues, particularly around the soda station and bathrooms.
Operational Issues
Customers frequently report being out of menu items and experiencing problems with the ordering system, including discrepancies in pricing.
TS
Takeirra Stone
1 day ago
1.0
The manager was incredibly rude. We visited today. 3/2/26 @11:11am. We asked for southern chicken, egg, and cheese meal. They let me know that they don’t carry it anymore as of recent but they were so rude about it. “We been stopped carrying that”. The manner in which they gave us our food was just nasty and rude. These type of people really know how to ruin a brand
NN
NotAnOrdinaryCookie
Feb 23, 2026
5.0
This employee called pablo made my day! This dude had a baby smile like this! 10/10
VL
Villeda172 lopez
Feb 22, 2026
1.0
La chica que nos atendió , nos servio la bebida en un baos roto, le pedimos que porfabor nos las cambie porque no iba cerrar , y cuando llegamos ya estaba molesta y se molestó aún más , nos quedó viendo con un odio .
Aparte el servicio es lento esperamos un largo tiempo.
Pésimo lugar.
No recomendado .
JG
Jalen Green
Feb 1, 2026
1.0
Have been a few times because it’s the closest location near me. I have only had 1 good experience. The customer service basically doesn’t exist. Everyone working is inconsiderate or unfriendly. The order total is always different at the window. The food is never consistent, fries are either too hard or soggy while tasting old. The drinks taste watered down
JJ
JOHN CURRIE JR.
Jan 31, 2026
1.0
I rated this restaurant several years ago and it was OK. Now my opinion of this location has changed. Last several times coming here the restaurant was out of cole slaw. Today was the kicker. Out of Cole slaw. I asked for just dropped chicken (hot). Order taker asked mgr or whoever it was, and he started laughing. ( I can imagine what he said ) nonetheless I ordered 2 breast dinner with substitute pinto beans. Order came. Chicken was NOT just cooked . It wasn’t even lukewarm. And small breasts at that. It was intentional. Needless to say this restaurant is never clean especially around the soda station. It’s obvious the owner does not care about this restaurant. I will never return.