Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
While some customers enjoyed the food, others complained about items being out of stock, cold or poorly prepared food, and inconsistent quality.
Staff Friendliness
Several reviews highlighted friendly and helpful staff, although there were also reports of rude behavior from some employees.
Ordering Experience
Customers expressed dissatisfaction with the AI ordering system, citing confusion and errors in their orders.
Cleanliness and Atmosphere
Mixed feedback on cleanliness and atmosphere, with some praising the environment while others noted issues like lack of supplies and poor management.
JL
Jeff Lanham
Nov 2, 2025
4.0
Go somewhere else for chicken tenders .they were a little bigger than boneless hot wings
SR
Steve Rogers
Oct 10, 2025
1.0
Waited 15 min and then got the wrong order
AT
Alyssa Tyler
Oct 1, 2025
1.0
Using ai ordering robot, absolutely not. Also doesnt even display your order so you can confirm its right
DT
Darren Thompson
Sep 29, 2025
5.0
I was late! I wanted a biscuit! Problem solved! Bojangles hasn't changed since I left NC!
HH
HTX HTX
Sep 20, 2025
3.0
This location is very hit or miss. They’re always out of something. Then they always want you “pull up”, and once they bring your order to your car it’s wrong. They have AI taking orders which provides a different total than what the cashier says. Also if you order the same order through the app, it’s cheaper than in person.