Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted extremely poor customer service, with staff being rude, disengaged, and unprofessional.
Food Availability
Many customers reported that the restaurant frequently ran out of menu items, leading to disappointment and frustration.
Cleanliness
The dining area was often described as dirty and poorly maintained, contributing to a negative dining experience.
Ordering Experience
The self-service kiosk system was criticized for being confusing and ineffective, leading to incorrect orders and additional charges.
Food Quality
While some customers enjoyed the food, many complained about it being overcooked, stale, or not meeting expectations.
DA
Daniel Arango
6 days ago
1.0
The food is too salty, they didn't have the drinks you are paying for and they didn't pay attention at you, awful
RO
Rev Alba Onofrio
Feb 16, 2026
1.0
I have never in my life been to a Bojangles that doesn't have sweet tea! There is no iced tea, just fountain drinks. I LOVE Bojangles so I was utterly offended by this place! There is no way to talk to a human so you can't order things like bbq sauce for your french fries or take the cheese off the biscuit. Awful. The human contact is part of our culture in the South and putting all the human beings behind walls and technology makes this place awful.
JB
Jason Ballou
Feb 8, 2026
3.0
The food was delicious except for the strand of hair from someone's red weave.
The dining area was disguising. How is it that all of the tables, all of the chairs, AND the floor are all dirty at 3:30 in the afternoon?
BJ
Bharatwaj Jagadeesan
Feb 5, 2026
1.0
Terrible attitude from employees - check
Food running out before closing time and them not caring about it and closing - check
Berating paying customers because they asked for something they paid for - check
Terrible quality food - check
It’s always lovely to come to Atlanta and get horrible service at the airport.
Honestly just shut down the place if you can’t be bothered to cater and care about paying customers
FM
Faith M
Jan 23, 2026
1.0
They were out of almost everything. So I ordered a biscuit. The two people working there stood around talking while I waited over 5 minutes for a biscuit that was just sitting there. I asked if they were making it from scratch since it was taking so long. The woman says no, it’s right here and then I asked if I could have it. She gave it to me and said nothing. I asked why it took so long and she said she did not know. But it’s clear she did know. She ignored my simple order. They’d rather talk about looking good and a dope boy outfit than paying attention to customers. Napkins were out. I was not offered anything to go with the biscuit like butter but I was so annoyed I just left. Unacceptable.