Ben & Jerry’s

4.7
1036 reviews
Ben & Jerry's Atlanta ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopCandy StoreBakeryCaterer
Head to our Atlanta ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable

Location

Ben & Jerry’s
312 N. Highland Ave, Atlanta, GA
30307, United States

Hours

Reviews

4.7
1,036 reviews
5 stars
884
4 stars
66
3 stars
25
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service.

Ice Cream Quality

The ice cream received high marks for its flavors and quality, although some customers noted issues with freshness and portion sizes.

Pricing Concerns

Several reviews mentioned that the prices were considered high for the portion sizes offered.

Waffle Bowl Issues

Multiple customers reported dissatisfaction with the quality of the waffle bowls, describing them as stale or inedible.

Dairy-Free Options

Customers appreciated the availability of dairy-free options, highlighting them as a positive aspect of the menu.
  • LL
    lindsey
    Nov 15, 2025
    5.0
    Kihra and Brandon were amazing this is my best experience at Ben and Jerry’s I’ve ever had
  • MS
    Mary Buehl Saghafi
    Nov 15, 2025
    5.0
    We love having B & J in the neighborhood. It’s such a special treat!
  • SS
    sebastian smith
    Nov 12, 2025
    5.0
    Brandon was incredibly friendly and enthusiastic. I was struggling to choose between a couple of flavors, and he patiently talked me through the best pairings, ultimately giving an enthusiastic recommendation that was spot-on (I went with the "Americone Dream" this time, and it was excellent!). His positive attitude and efficiency made the whole transaction quick and enjoyable. The store was clean, bright, and had that great, laid-back vibe that fits Inman Park perfectly. If you visit this location, make sure to look for Brandon—he genuinely loves his job and makes the experience memorable.
  • CC
    Carrramell
    Nov 11, 2025
    5.0
    I visited the Inman Park location & was met with Brandon. He has the BEST customer service ever! Very helpful and made us feel right at home. I would definitely recommend the Strawberry Swirl Vegan flavor. I haven’t had good strawberry ice cream in so long because a lot of the vegan flavors from other flavors aren’t that great, but this was AMAZING.
  • TS
    Takema Scott
    Nov 11, 2025
    5.0
    Amazing customer service from Brandon at the Ben&Jerry’s Inman Park location in Atlanta Georgia! We were passing through and I stopped my daughter by for a tasty snack. There’s nothing like a great tasty treat topped with amazing customer service! We will definitely visit this location again!

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream flavors does Ben & Jerry's in Atlanta offer?

Ben & Jerry's Atlanta offers euphoric ice cream flavors with chunks and swirls, including non-dairy options, served in freshly baked waffle cones, shakes, or sundaes.

What are the opening hours for Ben & Jerry's Atlanta shop?

The shop is open Monday to Thursday from 12:00 PM to 11:00 PM, Friday and Saturday from 12:00 PM to midnight, and Sunday from 12:00 PM to 10:00 PM.