Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude and unprofessional.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported cold, poorly made, or unsatisfactory food.
Wait Times
Long wait times reported, especially during drive-thru service, with some customers experiencing delays of over 30 minutes.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.
TT
The Truth Nothing But The Truth
Dec 24, 2025
1.0
Horrible attitudes on the women here! If you love Arby’s try a different location save your peace!
BH
B Hicks
Dec 6, 2025
5.0
Duron R. and Kia provided exceptional service today. Both representatives were patient and kind, yet extremely helpful. My service was quick and speedy, I was literally out in less than 5 minutes. Shout out to Duron, for getting off the line to handle my order as he was experienced in taking my order at the register so that I could take advantage of the beef and cheddar promotion. I like this place, I’ll be back.
SD
Stephanie Davis
Dec 5, 2025
5.0
I haven't been to this Arby's for years. The service and the food was great.
MP
Mary Preister
Nov 10, 2025
5.0
Great French Dip!
OW
Olivia Wilson
Nov 4, 2025
1.0
I visit this location fairly regularly, as I do not have a location closer to me. Today I visited and went through the drive-thru as I always do. While I was ordering, the employee who was taking my order stopped me and said in a very rude tone, “could you stop yelling?” I have a slight hearing impairment, so at times I do speak a little louder, but in no way was I yelling. I was so shocked at her attitude that I couldn’t even respond. I was embarrassed and felt bad for something I didn’t even do. I didn’t even know how to speak at that point. I finished my order and the employee was very short at the window. I’ve worked in customer service, and I know it can be difficult sometimes, but there is never a time when it’s ok to belittle a customer or embarrass them. Fighting back tears, I wasn’t even going to address it. I simply pulled up to wait as she asked, took my food when it arrived and left. I really struggled with whether or not to report this, but I’d like to see this addressed so that maybe another customer won’t have the same experience that I did. The employee’s name on my receipt was Keyya. She had long red braids and some dainty facial piercings.