Arby's

3.9
1462 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2382 N Druid Hills Rd, Atlanta, GA
30329, United States

Hours

Reviews

3.9
1,462 reviews
5 stars
654
4 stars
382
3 stars
190
2 stars
79
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude and unprofessional.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported cold, poorly made, or unsatisfactory food.

Wait Times

Long wait times reported, especially during drive-thru service, with some customers experiencing delays of over 30 minutes.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.
  • TT
    The Truth Nothing But The Truth
    Dec 24, 2025
    1.0
    Horrible attitudes on the women here! If you love Arby’s try a different location save your peace!
  • BH
    B Hicks
    Dec 6, 2025
    5.0
    Duron R. and Kia provided exceptional service today. Both representatives were patient and kind, yet extremely helpful. My service was quick and speedy, I was literally out in less than 5 minutes. Shout out to Duron, for getting off the line to handle my order as he was experienced in taking my order at the register so that I could take advantage of the beef and cheddar promotion. I like this place, I’ll be back.
  • SD
    Stephanie Davis
    Dec 5, 2025
    5.0
    I haven't been to this Arby's for years. The service and the food was great.
  • MP
    Mary Preister
    Nov 10, 2025
    5.0
    Great French Dip!
  • OW
    Olivia Wilson
    Nov 4, 2025
    1.0
    I visit this location fairly regularly, as I do not have a location closer to me. Today I visited and went through the drive-thru as I always do. While I was ordering, the employee who was taking my order stopped me and said in a very rude tone, “could you stop yelling?” I have a slight hearing impairment, so at times I do speak a little louder, but in no way was I yelling. I was so shocked at her attitude that I couldn’t even respond. I was embarrassed and felt bad for something I didn’t even do. I didn’t even know how to speak at that point. I finished my order and the employee was very short at the window. I’ve worked in customer service, and I know it can be difficult sometimes, but there is never a time when it’s ok to belittle a customer or embarrass them. Fighting back tears, I wasn’t even going to address it. I simply pulled up to wait as she asked, took my food when it arrived and left. I really struggled with whether or not to report this, but I’d like to see this addressed so that maybe another customer won’t have the same experience that I did. The employee’s name on my receipt was Keyya. She had long red braids and some dainty facial piercings.