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Brand Certified

Arby's

4.2
(873 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2555 Piedmont Rd, Atlanta, GA
30324, United States

Hours

Reviews

4.2
873 reviews
5 stars
489
4 stars
218
3 stars
89
2 stars
28
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and inattentiveness.

Food Quality

Food is generally well-received, though there are complaints about incorrect orders and food temperature.

Cleanliness

The restaurant is noted for being clean, but there are reports of unsanitary conditions in restrooms and a lack of attention to cleanliness by staff.

Management Issues

Several reviews mention poor management and leadership, with complaints about staff behavior and service efficiency.

Overall Experience

While some customers enjoy their visits and the food, others express dissatisfaction with service and management, leading to mixed overall experiences.
  • TT
    Thereshegoes621
    Feb 17, 2026
    5.0
    Food was hot and great. But traffic is horrible getting in and out.
  • CB
    Chris Bishop
    Jan 26, 2026
    4.0
    Very clean place to eat service was good and a friendly environment
  • AW
    Atherton WesJsy
    Dec 12, 2025
    1.0
    Sandwich was terrible
  • CC
    Cameron Cameron
    Dec 6, 2025
    1.0
    Tried to serve me some cold curly fries got a attitude when i brought them back to the lady that surprisingly acted like the shift m.g.r in the 10 plus yrs i have been going there this was my only worst experience will never go back
  • TG
    Tammie Garnto
    Nov 28, 2025
    5.0
    Nice and polite service.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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