Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold food, incorrect orders, and unsatisfactory items.
Speed of Service
A significant number of reviews mentioned slow service, particularly in the drive-thru, with long wait times being a common issue.
Cleanliness
Some customers noted that the restaurant was clean, but others reported dirty conditions and poor maintenance.
Order Accuracy
Multiple reviews indicated issues with order accuracy, including missing items and incorrect substitutions.