Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service quality were mixed, with some praising friendly and efficient staff while others reported rude service and long wait times.
Food Quality
Feedback on food quality varied, with some customers enjoying their meals while others complained about cold food, incorrect orders, and poor preparation.
Cleanliness
Several reviews mentioned cleanliness positively, but there were also complaints about dirty dining areas and unsanitary conditions.
Speed of Service
Many customers noted slow service, particularly in the drive-thru, with some expressing frustration over long wait times.
SS
Sean Jermal Sr
Jan 1, 2026
4.0
They really need to upgrade that chicken sandwich... I always like Arby's food but this chicken sandwich need some work
FM
Foxy the pirate fox MLG
Dec 21, 2025
5.0
The workers were really nice and helpful and everything else
SC
Shalanda Cowans
Dec 20, 2025
5.0
Today I picked my mother up from the hospital, her and my sister. My sister wasn’t sick, but she stayed in the hospital by my mother’s side 24/7. Anyway, my mother was hungry and wanted some Arby’s. We had a large confusing order. The cashier at the window was a little confused, but the black tall slim gentleman who also had on a headset came to the window and repeated everything correctly, even how I wanted it bagged! I was so shocked. I said with bulging eyes, “You got it!”
He seemed as if he really enjoyed his job. He even made my mother smile as he called our order back to us. He was absolutely excellent. It was evening shift.
The food was really hot and delicious! My mother couldn’t eat both her sandwiches, but my sister heated the other up for her the next morning!
SB
Steve Brownlee
Dec 2, 2025
5.0
Hot food
Fast Service
It's Arbys
NN
Nikki
Nov 16, 2025
1.0
Tried the new fried turkey sandwiches and don't like them. It wasn't clear that they put that nasty fake cheese on the sandwich and then also mayonnaise. Mayonnaise on a sandwich with dressing is disgusting.