At Wendy’s in Athens, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Athens, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Inconsistency in food quality was noted, with reports of cold, stale, or incorrect orders, although some customers praised the freshness of the food.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty dining areas and unsanitary practices.
Service Speed
Many reviews indicated long wait times in both the drive-thru and inside the restaurant, with some customers experiencing significant delays.
QF
Quincy Freeman
Feb 22, 2026
5.0
Love there food
KD
Kaykay Davison
Feb 21, 2026
1.0
I ordered the new $6 meal which included a jr bacon cheeseburger, jr fries and hi c orange drink. my burger was cold, which concluded me to think that somebody returned that burger and then the wendys employees returned it to me. first of all, that is very unsanitary and displeasing to me. why should i have to warm up a fast food burger. if management sees this review please never let this happen again to any customers. its so off putting of a fast food restaurant to be this careless.
KB
Karey Bullock
Feb 12, 2026
1.0
Disgusting place. Staff refused to wear gloves, had non employees in the kitchen, messed up order and cursed us out when we asked for a refund.
KP
Kalayjah Pate
Feb 9, 2026
1.0
This location has terrible customer service. The employee at the speaker box didn’t greet me. Was very short with her answers & it sounded like she didn’t want to be there & she hated her job just by her tone. Then I proceeded to wait in line for 10-15 mins. I watched 2 people pull out of line because of how long it was taking. I got the same terrible service once I arrived at the window. She did t apologize for my wait. I asked for honey mustard & ketchup. Was told they didn’t have honey mustard, so I asked for ranch & was told the same thing. So I asked what sauce do you have which she said their signature sauce. So I asked for that & she seemed annoyed. Afterwards we’re still staring at each other b/c she still hadn’t given me my ketchup because I know for a fact you have ketchup! That whole interaction made me feel like I was such an inconvenience & annoyance for having her to do her job. Then I was even more annoyed once I got home, which is less than a 5 mins drive, to realized my fries were ice cold. How is it that I waited in line for 10-15 mins just for my fries to be ice cold! Usually if you wait longer than normal for your order at a fast food restaurant, that’s an indicator for a fresh batch of food being dropped. I will never visit this location again.
SZ
Sebastian Zalud
Dec 22, 2025
1.0
Customer service is complete trash, very disrespectful I was so amazed, this interaction I had was with the drive through cashier around 10:30pm Dec 22nd 2025. SHUT THIS PLACE DOWN OR HIRE PEOPLE WHO ACTUALLY WANT TO WORK. Thank you
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Athens, GA?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like breakfast combos, croissants, biscuits, and coffee.
Is there a Wendy's mobile app to place orders?
Yes, you can order through the Wendy's app available on the App Store or by visiting the quick link provided.
What payment methods are accepted at Wendy's on Barnett Shoals Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I get delivery or takeout from this Wendy's location?
Yes, Wendy's offers delivery and takeout options for their customers.
How can I contact Wendy's in Athens, GA for questions or feedback?
You can reach them by calling (706) 549-8190 or by visiting their Contact page online. Feedback can also be submitted via their Customer Satisfaction Survey.
Where can I find Wendy's menu prices and nutritional information?
Menu prices and nutrition details are available on Wendy's website or mobile app after selecting this location.
Are there other fast food restaurants near Wendy's on Barnett Shoals Rd?
Yes, nearby fast food options include Burger King, Arby's, Taco Bell, Chick-fil-A, and another Wendy's location.
What other dining options are near Wendy's in Athens, GA?
Nearby dining places include Beef O Brady's (bar and American cuisine), Hibachi Grill Supreme Buffet (Asian cuisine), DePalma's Italian Cafe (Italian), and Pizza Hut.
How might nearby services like The UPS Store and Cricket Wireless benefit Wendy's customers?
Customers can conveniently combine a visit to Wendy's with errands like printing, shipping at The UPS Store or purchasing mobile phone services at Cricket Wireless nearby.
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