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Wendy's

3.4
(692 reviews)

Business Details

(706) 549-8190

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Athens, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Athens, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1980 Barnett Shoals Rd, Athens, GA
30605, United States

Hours

Reviews

3.4
692 reviews
5 stars
239
4 stars
166
3 stars
97
2 stars
47
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Inconsistency in food quality was noted, with reports of cold, stale, or incorrect orders, although some customers praised the freshness of the food.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty dining areas and unsanitary practices.

Service Speed

Many reviews indicated long wait times in both the drive-thru and inside the restaurant, with some customers experiencing significant delays.
  • QF
    Quincy Freeman
    Feb 22, 2026
    5.0
    Love there food
  • KD
    Kaykay Davison
    Feb 21, 2026
    1.0
    I ordered the new $6 meal which included a jr bacon cheeseburger, jr fries and hi c orange drink. my burger was cold, which concluded me to think that somebody returned that burger and then the wendys employees returned it to me. first of all, that is very unsanitary and displeasing to me. why should i have to warm up a fast food burger. if management sees this review please never let this happen again to any customers. its so off putting of a fast food restaurant to be this careless.
  • KB
    Karey Bullock
    Feb 12, 2026
    1.0
    Disgusting place. Staff refused to wear gloves, had non employees in the kitchen, messed up order and cursed us out when we asked for a refund.
  • KP
    Kalayjah Pate
    Feb 9, 2026
    1.0
    This location has terrible customer service. The employee at the speaker box didn’t greet me. Was very short with her answers & it sounded like she didn’t want to be there & she hated her job just by her tone. Then I proceeded to wait in line for 10-15 mins. I watched 2 people pull out of line because of how long it was taking. I got the same terrible service once I arrived at the window. She did t apologize for my wait. I asked for honey mustard & ketchup. Was told they didn’t have honey mustard, so I asked for ranch & was told the same thing. So I asked what sauce do you have which she said their signature sauce. So I asked for that & she seemed annoyed. Afterwards we’re still staring at each other b/c she still hadn’t given me my ketchup because I know for a fact you have ketchup! That whole interaction made me feel like I was such an inconvenience & annoyance for having her to do her job. Then I was even more annoyed once I got home, which is less than a 5 mins drive, to realized my fries were ice cold. How is it that I waited in line for 10-15 mins just for my fries to be ice cold! Usually if you wait longer than normal for your order at a fast food restaurant, that’s an indicator for a fresh batch of food being dropped. I will never visit this location again.
  • SZ
    Sebastian Zalud
    Dec 22, 2025
    1.0
    Customer service is complete trash, very disrespectful I was so amazed, this interaction I had was with the drive through cashier around 10:30pm Dec 22nd 2025. SHUT THIS PLACE DOWN OR HIRE PEOPLE WHO ACTUALLY WANT TO WORK. Thank you

Frequently Asked Questions About Wendy's

Is Barnett Shoals Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Athens, GA?

The drive-through is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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