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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Athens, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4340 Lexington Road for the ultimate SONIC experience!
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and negative attitudes from employees.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed, with some customers enjoying certain items while others reported receiving old or poorly prepared food.
Wait Times
Many customers expressed frustration with long wait times for both drive-thru and mobile orders, often citing slow service as a significant issue.
Management Issues
Several reviews indicated problems with management, including lack of responsiveness to customer complaints and inconsistent service quality.
LR
Larissa Rodriguez
Dec 13, 2025
2.0
They are way over priced. Food presentation is horrible. Food looks old. Employee at drive thru seemed like they had an attitude when I told them they missed a whole meal. They gave it to me and even the other employee admitted she read it wrong. Just not good vibes.
LL
Lovely
Nov 25, 2025
2.0
My friend and I did a mobile order and we ordered slushies, burgers, and onion rings. The slushy and burgers were pretty good but the onion rings tasted like they were made in cinnamon batter and they were too sweet. I feel like I wasted my money because I couldn’t even finish them and I ate them with sauce.
AL
Abbey Lioi
Nov 22, 2025
5.0
Great customer service! Great food and drinks! We got a corn dog, chili cheese tot, milkshake, and ocean water. All absolutely amazing, fresh, and tasty. This is a really good sonic!!! 5 stars!!
BB
B
Nov 16, 2025
3.0
We ordered two popcorn chicken and two drinks. First, it took them awhile to take our order (we were the only ones there), then when she came out, she only had one drink. She told us we were only charged for one, and sounded like we were bothering her when we asked for the other one to be added.
I told her my cranberry grape limeade only tasted like grape, and she said let me see your receipt. She said that the receipt said cranberry limeade add grape. She then walked away with the receipt, and threw the receipt away as she went back inside.
I felt she didn't care and just wanted us out of there. It was still an hour before they closed, but she treated us like we arrived five minutes before they closed.
JF
John Fox
Nov 3, 2025
5.0
Service is a little slow on takeout but they do make it from each individual order so that's why. But that's okay