Service Quality
Many customers reported rude and unhelpful staff, with several instances of poor customer service and long wait times.
Food Quality
Food quality was inconsistent, with complaints about cold, poorly prepared, or incorrect orders, while some customers enjoyed specific items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and food preparation areas.
Management Issues
There were multiple mentions of poor management practices, including failure to address customer complaints and lack of responsiveness.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted positive experiences with certain menu items.