At Papa Johns Pizza in Athens, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Athens pizza for any occasion. Call us for pizza delivery in Athens or stop by 3620 ATLANTA HWY. for carryout to order the best pizza in Athens, along with breadsticks, wings, and more!
Customers reported inconsistent pizza quality, with some experiencing undercooked or burnt pizzas, while others praised the taste and freshness.
Customer Service
Mixed reviews on customer service; some praised helpful staff, while others reported rude behavior and poor handling of issues.
Delivery Issues
Numerous complaints about delivery delays, wrong orders, and lack of communication regarding delivery status.
Sanitation Concerns
Several customers expressed concerns about food handling practices, including staff not wearing gloves and unsanitary conditions.
Value for Money
Some customers felt the prices were high compared to the quality received, while others appreciated the deals offered.
MC
Mary Cox
Dec 15, 2025
4.0
The food is delicious however because some people have had issues with thinking their pizza was undercooked (when it wasn't. Papa John's cheese just melts differently.) they started putting the toppings under the cheese which causes them to get soggy. I remedy this by calling after placing my order online to request my toppings be on top of the cheese.
BG
Bubba GooF
Dec 11, 2025
1.0
My mother was trying to make an order online and I was trying to make a separate order and she was going to pick up both orders but on the app it says the store is closed and they told her that they can't match the online deal but they can only do the $10 deal with one topping but you can build any kind of pizza for $10. I'm pretty sure they have that off somehow where they don't get as many orders because they are lazy right now or getting too many orders doesn't matter still bad customer service didn't even try to accommodate
TF
Tyhesia Favors
Dec 9, 2025
5.0
Deals! Deals! Papa has the deals. I love it... Food always good.
LY
Leif Yaple
Nov 14, 2025
2.0
I eat papajohns like an embarassingly high amount. Love the pizza. I had a gift card for papajohns and it doesnt even work on the app or any of the stores that i went to. So I went to get a pizza and was told I can drive down there and then the gift card still doesnt work. So I used a credit card, which got charged twice. They did void one of them but by the time I got home after trying to figure out the gift card thing with the employee, my pizza was cold. I mean, now I just had a bad experience and I was only getting pizza because I had a gift card. I ended up having to pay for it and I wasnt even able to enjoy it 😒.
I want to add that the staff at the location are very helpful, this situation would be either a franchise or corporate leadership issue. Papajohns has been around too long to have an issue like that across multiple stores and the app. The stores crews have always been super great.
TM
terri moore
Oct 26, 2025
3.0
I had a pizza picked up two pizza , they forgot one of the pizza sauce. I checked order before calling. They did make me another pizza. They kept the pizza I brought back. I hope they don't resell it