McDonald's

3.2
2013 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
475 US Hwy 29 N, Athens, GA
30601, United States

Hours

Reviews

3.2
2,013 reviews
5 stars
612
4 stars
374
3 stars
336
2 stars
182
1 star
509

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and poor customer service, particularly during busy hours.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting clean facilities while others reported unsanitary conditions.

Food Quality

Food quality was inconsistent, with complaints about cold items, undercooked food, and stale products.
  • JM
    Jonathan McHale
    5 days ago
    1.0
    Stop Locking the door before midnight.
  • EK
    Elijah Kunze
    Nov 14, 2025
    1.0
    Mobile order placed at 6:49pm. It is now 7:19pm, no food. Unacceptable wait time for a full service restaurant. This McDonald's clearly needs new management
  • SH
    Shane Hughes
    Nov 13, 2025
    5.0
    The lady at the Drive-Through handing out the food is fantastic (November 13th AM) I've changed my previous 1 star review to a 5 star! She deserves a raise! Food was also Great!
  • SB
    shelly bryant
    Oct 31, 2025
    1.0
    A very rude and disrespectful spent $37. I forgot our nugget Well, I had to sit there for an hour with my frappe‘s got melted and my fries got ice cold. It was a friend’s birthday and I was picking up late dinner for us. I’d recommend going to any McDonald’s but this one they have very rude staff and they don’t compromise or work with you. When they know they’re wrong. They expect you to suffer by the way I wouldn’t use the app. Either every time you have a meal deal it won’t accept it after they’ve already took the code. Called Corporate I haven’t received any email or anything back like they said I would been to that McDonald multiple times and had the same thing happen. I’m over it. All I want was a refund because they ruined his birthday.
  • MD
    Marcus Davis
    Oct 17, 2025
    1.0
    Its a shame i literally live 5mins from here but always have a problem with either the food or the service .everytime they have someone thats decent with customer service they dissappear and along comes a rude person i was charged 24 cents for an extra syrup ive been going to McDonald's for over 40 something years from here to NYC and never been charged for an extra syrup that was the last time for me ..totally horrible and i was told it's the manager's policy !!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Athens, GA?

McDonald's in Athens, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's offers drive-thru service 24 hours a day, every day of the week.