Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.
Food Quality
Several customers noted that food was often cold, improperly cooked, or not fresh, leading to dissatisfaction.
Cleanliness
There were complaints about the cleanliness of the restaurant and restrooms, with some customers reporting unsanitary conditions.
SM
Samantha Mazariegos
2 days ago
5.0
New to the are and this McDonald's is a fresh of breath air such sweet people and fresh breakfast u can tell there actively trying to do good i love it and so glad I dont have to deal with my old McDonald's I use to go to. Thank you guys for top notch service everytime
CG
Collin Graham
6 days ago
2.0
Would be really great if they’d take orders evenly in the drive-thru. Every. Single. Time. we come to this location, they will take 6 orders in a row on one side while leaving the other side completely unattended. It never fails. Take one order on the left. Then one order on the right. Not leave one side completely unattended for 20 minutes. We are sitting here watching 8 cars get served in the left side when there was a single car in the right lane when we pulled up behind it who eventually got pissed off and just left.
Insane.
KD
Kaitlyn Ashley Darvalics
Feb 8, 2026
2.0
All three of our hashbrowns were like this.
They seem to be double fried.
SM
sandy m
Jan 18, 2026
1.0
Ese McDonald’s es una estafa, no son como todos los demás, atienden lento, mala manera y para colmo ayer 01/17/2026 fuimos a comprar por la ventanilla, ordené Mac chicken meal, 10 peaces nuggets meal and 2 small caramel frappe. But surprised! My chicken nuggets box was empty no nuggets only a slice of cheese. That was a scam! I can't believe that a corporation as big as McDonald's could be such a rip-off. This isn't the first time they've done something like this to me. One day I bought a chicken biscuit and it came without any chicken. The managers at that place need to pay more attention.
MB
Mark Baine
Jan 16, 2026
2.0
My wife and I haven't been to this location in a while, so we didn't know what to expect. As we were on our way out of town with a long drive ahead, we placed a mobile order and got into the 2-lane drive-thru to pick up a couple of iced coffees, a large fry (to share), and a double cheeseburger.
The lines looked even so we picked one and waited. And waited. And waited. Cars kept moving forward in the other lane, just not ours. Whomever was in front of us, either had an issue reading the menu, making up their mind, or was from another solar system and had never been to a McDonald's.
When it was finally our turn, we communicated our pickup efficiently, proceeded to the first window, got our receipt and then to the 2nd window where we were asked to pull up and wait for someone to bring our order out.
A couple of minutes later, a woman brings us a food bag and turns to go back inside.
My wife calls behind her, "Ma'am, what about our coffees?"
Worker: "What kind of coffee?"
Wife: "Iced coffees. Hold on, here's the receipt. They were customized."
Worker: "But what kind? Caramel?"
Wife: "Yes, but they were special orders."
Worker: Oh, Ok. Let me get those."
While we waited, I tried the fries and they were undersalted (to my taste), so I went inside to get a packet. Upon entering, the dining room was moderately populated and several tables needed to be cleaned. The front area was messy as well and the workers looked frazzled trying to fulfill orders. I waited patiently for someone to help the customer in front of me and waited for other customers to get their orders. Finally a young woman asked me what I need and proceeded to give me about a dozen packs of salt.
I get back to the car just as our coffees were brought out. The coffees were leaking and the worker says, "We have a squirter!", as she handed the coffees over.
They were undersweetened. Fries were good with the added salt. Burger was fine as it came.
Will avoid this location in the future.
What are the operating hours of McDonald's in Athens, GA?
McDonald's in Athens, GA is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's offers drive-thru service 24 hours a day, every day of the week.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 2:30 AM.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's provide mobile ordering or mobile app options?
Yes, McDonald's supports mobile ordering and has apps available on iOS and Android for convenient ordering and rewards.
What types of food and dining options are available at this McDonald's?
This McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and more at affordable prices.
Are there any popular food places near McDonald's in Athens, GA?
Nearby food options include Firehouse Subs, Popeyes Louisiana Kitchen, Papa Johns Pizza, Starbucks, Burger King, Wendy's, Taco Bell, Zaxby's, Dairy Queen, and Subway, providing diverse choices for meals and drinks before or after your visit.
If I'm visiting the area for work or healthcare, what nearby medical and occupational health facilities can I find?
Close to McDonald's are Regional FirstCare Occupational Health, Piedmont Physicians Occupational Medicine, and Kelly Middleton Mackey, MD, offering occupational health services that might be convenient before or after your meal.
Are there educational institutions near McDonald's in Athens, GA?
Yes, Athens Technical College and Athens Tech B Building are nearby, making this McDonald's a convenient spot for college students and staff to grab a quick meal or coffee.
What amenities and services does McDonald's offer to enhance customer experience?
McDonald's offers free WiFi, gift cards, mobile offers, and mobile ordering to provide a convenient and enjoyable dining experience.
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