Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and poor customer service, particularly during busy hours.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some customers noting clean facilities while others reported unsanitary conditions.
Food Quality
Food quality was inconsistent, with complaints about cold items, undercooked food, and stale products.
JM
Jonathan McHale
5 days ago
1.0
Stop Locking the door before midnight.
EK
Elijah Kunze
Nov 14, 2025
1.0
Mobile order placed at 6:49pm. It is now 7:19pm, no food. Unacceptable wait time for a full service restaurant. This McDonald's clearly needs new management
SH
Shane Hughes
Nov 13, 2025
5.0
The lady at the Drive-Through handing out the food is fantastic (November 13th AM) I've changed my previous 1 star review to a 5 star! She deserves a raise! Food was also Great!
SB
shelly bryant
Oct 31, 2025
1.0
A very rude and disrespectful spent $37. I forgot our nugget Well, I had to sit there for an hour with my frappe‘s got melted and my fries got ice cold. It was a friend’s birthday and I was picking up late dinner for us. I’d recommend going to any McDonald’s but this one they have very rude staff and they don’t compromise or work with you. When they know they’re wrong. They expect you to suffer by the way I wouldn’t use the app. Either every time you have a meal deal it won’t accept it after they’ve already took the code. Called Corporate I haven’t received any email or anything back like they said I would been to that McDonald multiple times and had the same thing happen. I’m over it. All I want was a refund because they ruined his birthday.
MD
Marcus Davis
Oct 17, 2025
1.0
Its a shame i literally live 5mins from here but always have a problem with either the food or the service .everytime they have someone thats decent with customer service they dissappear and along comes a rude person i was charged 24 cents for an extra syrup ive been going to McDonald's for over 40 something years from here to NYC and never been charged for an extra syrup that was the last time for me ..totally horrible and i was told it's the manager's policy !!!!!
What are the operating hours of McDonald's in Athens, GA?
McDonald's in Athens, GA is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's offers drive-thru service 24 hours a day, every day of the week.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 2:30 AM.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's provide mobile ordering or mobile app options?
Yes, McDonald's supports mobile ordering and has apps available on iOS and Android for convenient ordering and rewards.
What types of food and dining options are available at this McDonald's?
This McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and more at affordable prices.
Are there any popular food places near McDonald's in Athens, GA?
Nearby food options include Firehouse Subs, Popeyes Louisiana Kitchen, Papa Johns Pizza, Starbucks, Burger King, Wendy's, Taco Bell, Zaxby's, Dairy Queen, and Subway, providing diverse choices for meals and drinks before or after your visit.
If I'm visiting the area for work or healthcare, what nearby medical and occupational health facilities can I find?
Close to McDonald's are Regional FirstCare Occupational Health, Piedmont Physicians Occupational Medicine, and Kelly Middleton Mackey, MD, offering occupational health services that might be convenient before or after your meal.
Are there educational institutions near McDonald's in Athens, GA?
Yes, Athens Technical College and Athens Tech B Building are nearby, making this McDonald's a convenient spot for college students and staff to grab a quick meal or coffee.
What amenities and services does McDonald's offer to enhance customer experience?
McDonald's offers free WiFi, gift cards, mobile offers, and mobile ordering to provide a convenient and enjoyable dining experience.